Playa El Frances Sector Guacamaya, 706010 Tolú, Colombia
Based on 9 hotel reviews
9.0Cleanliness
9.5
Comfort
9.2
Location
8.3
Facilities
9.0
Staff
9.4
Value for money
8.6
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Showing 1 – 9
Reviewed: 20 November 2023
Lina
United StatesThe staff was the best, I love their attention. They were extremely nice, very educated and always on top of things. They fixed up a beach birthday dinner for us which was amazing. My father will not forget it. The place is amazing but the employees are the spotlight. Always a smile on their face and always willing to do what you ask of them.
Stayed in November 2023
Reviewed: 10 July 2023
Manuel
United StatesVery cute, clean and comfortable rooms, super nice pool and private beach
Stayed in June 2023
Reviewed: 8 March 2023
Karine
CanadaFor the price, in that region, I would have expect better services in terms of presence of the staff at the bar (sometimes there was no one there for quite some time). But they were super nice and freindly when there so that kinda excuses it i guess. Also, no snacks on location, if you want to eat there, you have to request in advance so they can go fetch food. the breakfast was very basic, piece of cheese still frozen on the plates.
Amazingly located, directly on the beach. Very clean rooms and friendly staff. The rooms were decent size, the linen of good quality. The pool is right by the beach, plenty of space to sit, play with the kids etc. I don't think you can find a place more neat in that area. My daughters were loud and playing around, all the staff was really nice and patient with them. It felt safe and comfortable for all of us to be there.
Stayed in March 2023
Reviewed: 19 February 2023
Nick
United KingdomIf you don’t want the food on site then there are limited options locally out of season
An upmarket property in a great location
Stayed in February 2023
Reviewed: 15 November 2022
Camilo
Colombiathe location and friendly staff
Stayed in November 2022
Reviewed: 21 November 2022
Thorsten
Germany…the hotel is nowhere near where it is marked on Booking’s map but a 8km dirt road away from Tolú. They organized transport for us (for a whopping 120.000 Pesos). They just didn’t see the problem. If the location was wrong on the map it was BOOKING’s PROBLEM, if the FAQ said the Hotel is 100m from the centre SOMEBODY ELSE wrote that, if we couldn’t make our island tour as planned why didn’t we say so, they’d get us to the docks FOR ANOTHER 120.000. Yes, there was an unannounced surcharge on the bill of 5% but that was THE CREDIT CARD COMPANY’s fault. Being so far out it means you have to rely on their (pricey) food. Everything costs extra even water. Don’t expect coffee included in the breakfast. Turned out our most expensive stay in Columbia was also the least charming.
Well, what can I say? It’s obviously a beautiful place, we had a sea view room. The woman behind the bar serving drinks and dinner was a delight. However….
Stayed in November 2022
Reviewed: 15 December 2023
Lina
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 2 September 2023
Chano
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 28 December 2022
Kath
ColombiaThere are no comments available for this review
Stayed in December 2022
Showing 1 – 9
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