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Reviews of Hotel Madreselva

Calle 14 # 6a-42, 910001 Leticia, Colombia

#14 of 39 hotels in Leticia

Guests' Choice

Review score

Based on 149 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    6.0

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Showing 76 – 100

  • Reviewed: 24 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    toilets have bad odor probably from the pipes , cleaning status okish considering though the overall situation in Colombia for the price per night one can be satisfied really

    personal is friendly and flexible though no English

    Stayed in March 2023

  • Reviewed: 12 March 2023

    6.0
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 25 January 2023

    6.0
    Have proper payment methods that work and actually learn customer service skills
    • Leisure trip
    • Couple
    • Basic Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Upon trying to pay for our stay, the card machine “failed” so staff offered for us to do it later. Upon 6-8 attempts (no apology from staff about this issue or offer of alternatives) they said we could pay in full on last day of check out. Last day of check out card machine still not working, no apology, no assistance, and given that the internet in the hostel was very fast I believe this was fraud to ensure we paid them cash. We nearly missed our flight as they forced us to give them cash which cost us more money in taxi fees and money conversion, absolutely no discount offered by team. Disgusting in 2023

    Great location and quiet hotel

    Stayed in January 2023

  • Reviewed: 23 January 2023

    5.0
    Nice staff, helpful and very friendly. But mouldy bathroom.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom smelled of mould. It was so bad that having a shower or going to the toilet were not pleasant at all and we needed to keep the door closed at all times so the room would not smell. (We stayed in room 15 at the very end.)

    The Staff were very nice and helpful.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    5.0
    Nice common area but room was dim and bathroom tiny. Also, they couldn't find my reservation!
    • Leisure trip
    • Couple
    • Budget Triple Room
    • Stayed 1 night

    The hotel couldn't find my reservation when I arrived. I was lucky that they happened to have another room available and they gave that to me. They couldn't guarantee the same price till the next day. I don't recommend booking for this reason. They also gave us a room right next to the reception, so we were woken up by noise in the morning. The bathroom was tiny and the room did not have enough lighting or charging ports. Overall, this was not worth the price we paid.

    The common area is very pretty and green.

    Stayed in December 2022

  • Reviewed: 16 December 2022

    6.0
    Basic hotel a bit outside of Leticia
    • Leisure trip
    • People with friends
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The air in the room was terrible and Ou couldn‘t open the window. Aircon was super noisy, so not anoption for the night. Breakfast was super basic and didn‘t look fresh. The staff was the first in Colombia not being friendly and supportive. And on top it is quite out of town.

    The hotel was not bad and the basic room quite ok. Bathroom was relatively new, but only cold water as expected.

    Stayed in December 2022

  • Reviewed: 6 November 2022

    7.0
    really nice place to stay for a short stop over in Leticia. close to everything and front staff very helpful. Clean and
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the AC took a while to start in the room and it was soo hot but eventually it kicked in. make sure you check everything in room and that you don’t leave anything behind even if you’re in a rush because you may not get it back. i accidentally left 3 belongings in room rushing out and returned a few days later after communicating with the hotel about it, only one thing was returned which didn’t have use to anyone. the owner compensated me for my loss though which was the correct thing to do and I appreciated that. just make sure you don’t forget anything to avoid issues.

    we stayed one night only but the breakfast buffet was good. The property is beautiful and quiet. Alejandra the administrator at front desk is very friendly, kind and helpful.

    Stayed in September 2022

  • Reviewed: 5 October 2022

    7.0
    Adequate accommodation
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The gardens are nice, but AC is marginal, and it was very noisy as they seemed to be doing construction work.

    This is a typical backwoods Colombian hotel. It isn’t expensive, but you get no luxury.

    Stayed in August 2022

  • Reviewed: 12 August 2022

    4.0
    There are better values if you’re seeking a secure and good night’s sleep.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Hard bed, traffic noise, noise from kitchen. Keys are not secure and there is no way to secure the door except the ordinary lock. 10 cm gap under door allows insects to enter at night.

    This is on the good end of bad Columbian hotels.

    Stayed in August 2022

  • Reviewed: 24 July 2022

    7.0
    ok for short stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    noises from the neighbours, not very clean room

    green area, nice staff

    Stayed in July 2022

  • Reviewed: 16 July 2022

    7.0
    Mouldy room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We booked two rooms. One of them had a strong mouldy smell and they expected us to just run the aircon to get rid of the smell which didn't work. We had to persist in order to be moved to another hotel owned by them. It ruined our night of rest as it took more than an hour to get it solved. The other room was nice but had a weird layout having 4 steps that let to the bed and were a tripping hazard when going to the toilet at night.

    Good buffet breakfast. Nice regional back garden.

    Stayed in July 2022

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 25 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 21 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 76 – 100

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