Calle 11 No. 4 - 80 Gaira, 470006 Santa Marta, Colombia
#8 of 215 hotels in Santa Marta
Guests' ChoiceBased on 103 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
8.7
Facilities
9.4
Staff
9.6
Value for money
9.0
Free WiFi
9.7
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End of dialog contentReviewed: 16 March 2024
Gisella
BrazilThe air conditioner did not work on our first night, and it was pretty hot. The following day, it was fixed. There are several properties with dogs surrounding the hotel, and they can be quite noisy, including in the evenings. But overall, we slept well.
The room was huge, and it was the only hotel that fit our two hard-case baggage open on the top of a couch we had inside our room. We really appreciate it. The decoration was beautiful and thoughtful The staff was kind and helpful with everything: organising a takeaway brekkie when we had an early tour, fixing our aircon, and booking our massages at the hotel spa. The massage and facial were great and we highly recommend it The restaurant is outstanding, we wish we had more dinners there. We loved the "encocado de camarao", the best we had in Colombia. Santa Marta food was the best.
Stayed in March 2024
Reviewed: 10 March 2024
Amy
CanadaDog barking all evening across the street
Everything!!!
Stayed in February 2024
Reviewed: 29 February 2024
Angela
United StatesThe staff was friendly, the room was very comfortable and clean as well as the common areas. The hotel is located in a quiet street but it is also close to the shopping centers and the beach is within walking distance.
Stayed in February 2024
Reviewed: 2 February 2024
Linda
VenezuelaExcellent in everything, delicious breakfast, I also had a massage and was really nice! Hotel staff was very friendly.
Stayed in January 2024
Reviewed: 31 January 2024
Monika
CanadaThe bed was very stiff and uncomfortable for my spouse and I!
Location is off the main road, so it is decent. Stray dogs barking at night can be pretty noisy. The staff (especially the man who works night shift at the front desk) were amazing! He made us coffee and grilled cheese sandwiches when we were up early to depart for Tayrona. He went out of his way to do this for us, he definitely didn’t have to. We appreciated it so much! We were leaving before breakfast began. The pool is a little chilly for my liking, but I only went in after the outdoor area was shaded. It seemed to get mostly sun in the morning. Easy walk to Rodadero beach. Try the mango with lemon & salt - YUM!!! Had to be buzzed in and out of front gate of hotel, was a little bit irritating because we felt like we were bothering the staff if we forgot something in the car. I guess it’s for safety though which is top priority of course! Street parking available out front, no problem for us. Small hotel, maybe only 5-6 rooms. Would definitely stay here again!
Stayed in January 2024
Reviewed: 18 January 2024
Bernd
GermanyMountain View is a street view. Curtains need to be closed to avoid views from outside.
Large room (suites). Nice bathroom. Nice pool area. Dinner excellent. Nice silent place in Rodadero for relaxing.
Stayed in January 2024
Reviewed: 27 December 2023
Elisabetta
ItalyLocation a bit too far from the historic centre. TV has only one local channel available.
Very nice hotel, comfortable rooms, very nice staff. Attention to details.
Stayed in December 2023
Reviewed: 28 November 2023
Juan
United StatesEverything was wonderful, the food, the attention of the staff, the facilities are beautiful, our room was wonderful they are always very friendly to you
Stayed in November 2023
Reviewed: 15 November 2023
Ana
Colombiahave to cross a highway to get to the ocean
amazing staff. very quiet place, just like the pictures
Stayed in November 2023
Reviewed: 13 November 2023
Andrea
EcuadorEverything was great.
The location and the staff.
Stayed in November 2023
Reviewed: 6 November 2023
Marisel
Puerto RicoExcellent location and espectacular service. Near Rodadero beach and 15 minutes from the center. Best breakfast and dinner. Cozy and beautiful.
Stayed in November 2023
Reviewed: 14 October 2023
Jayson
ColombiaTodo perfecto
Todo
Stayed in October 2023
Reviewed: 13 October 2023
Hp
United StatesPoor breakfast options for a vegetarian diet.
Great location, excellent staff, large unit, quiet hotel.
Stayed in September 2023
Reviewed: 21 July 2023
German
United StatesThe property is not just for adults. And the concept is the full relaxation and peace, there was kids screaming around that completely damage the idea of the hotel. They should think about this very seriously.
The pool area was amazing!, the room very clean and the bathroom with everything you need. The staff make you feel very cared for.
Stayed in July 2023
Reviewed: 7 July 2023
Doris
NetherlandsThe breakfast can be better, an arepa de huevo is not enough for some people … I know they are trying to show the Caribbean gastronomy but it’s not enough.
Nice decoration and comfortable rooms ! I like that they offer extra services of massages, pool and the restaurant. The location is ok, close to a mall and 15 mins walking to the beach.
Stayed in June 2023
Reviewed: 16 June 2023
Ana
PortugalWe had an excellent stay. All of the staff was amazing, the room was big and the pool area was quiet nice. We will definitely recommend it.
Stayed in June 2023
Reviewed: 7 June 2023
Chrisvc
BelgiumAll great!
Super nice place to relax and cool down! Staff was amazing and very helpful and friendly. Overall I highly recommend the hotel. We took advantage of the massage service and it was very good!
Stayed in March 2023
Reviewed: 22 May 2023
Stephen
United Statesfood. Hamburger and salchipspas have room for improvements
Room, location,
Stayed in May 2023
Reviewed: 22 May 2023
Juan
United StatesBeautiful and clean rooms, very delicious food, the staff is very friendly and kind. We will definitely be back.
Stayed in May 2023
Reviewed: 21 May 2023
Michelle
Australiafar from the main part of Santa Marta, I was in a room right next to reception so I heard every time the front door was rung and people checked in
beautiful rooms, nice breakfast, boutique touch, close to grocery store and pharmacy, very safe as it is a gated hotel
Stayed in May 2023
Reviewed: 28 March 2023
Oliver
GermanySome rooms are on the smaller side.
Location could be better, but its only a 5 minute walk and more than compensated by the amazing facilities and great service.
Stayed in March 2023
Reviewed: 6 March 2023
Ally
United StatesA bit far from downtown
Very cute and well maintained. Staff was extremely helpful. Great breakfast. If you are going to or coming from Cartagena by bus, it is right by the bus stop, which is super convenient.
Stayed in February 2023
Reviewed: 2 March 2023
Rixt
NetherlandsI forgot to book a massage in the hotel :(
We were very pleased with the size of the room. We chose to upgrade to the deluxe suite and it was absolutely worth it. The bed was huge and the room had a lot of space. The staff was super friendly and the breakfast was lovely. We are definitely thinking of coming back soon.
Stayed in March 2023
Reviewed: 2 March 2023
Ally
United Statesvery clean and well maintained. the location is great if you are heading to Cartagena afterwards as the bus stop is right across the street. the staff was extremely friendly and helpful
Stayed in March 2023
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