Avenida Cauca Avenida Cauca Calle 5 #2 - 14, Bocagrande, 130001 Cartagena de Indias, Colombia
#9 of 310 hotels in Cartagena de Indias
Guests' ChoiceBased on 655 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.6
Value for money
9.4
Free WiFi
9.2
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End of dialog contentReviewed: 4 May 2024
Roosje
NetherlandsThe rustic style of the tiles is nice, but they have to be cleaned carefully with appropiate products to prevent fungus in the bathroom.
The breakfast buffet was awesome with a plenty variation every day. The whole staff were very attentive. Great location, lots of restaurants and shops nearby.
Stayed in May 2024
Reviewed: 3 May 2024
Migdalia
United StatesThe only thing negative to say is the noise that echoes throughout the entire hotel.
Awesome staff.and friendly service. Great location.
Stayed in May 2024
Reviewed: 30 April 2024
Edward
United StatesEverything was great
Location , staff was friendly , very clean room.
Stayed in April 2024
Reviewed: 29 April 2024
Nona
Armenia-
Hotel was excellent! room was clean and new, staff were kind, breakfast 👍
Stayed in April 2024
Reviewed: 29 April 2024
Danny
PortugalRooms are spacious and comfortable. Good breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Carolyn
United StatesI wish there was a pool or if the terrace was a little more lit but these are items that are not really needed when your out exploring
It was a great hotel and perfect to come home to after a long day of walking. There was not alot of ameneties but in the end we wanted a clean safe place to go to. I will say that the staff is amaizing and offered great recondmendations of where to go and who we could trust.
Stayed in April 2024
Reviewed: 26 April 2024
Roderick
United StatesThe staff at this location were all very professional. Fabulous facility, and I look forward to staying there again soon.
Stayed in April 2024
Reviewed: 24 April 2024
Juan
Puerto RicoExcelente
Excelente
Stayed in March 2024
Reviewed: 22 April 2024
Walterb83
Germany- view on a concrete wall (they could have painted something on the wall etc.) - no desk with chair in room - English customer service was more "Spenglish" but good enough
+ king side bed + welcome drink + free room upgrade + good shower (water pressure, temperature) + stable wifi + free coffee and water available
Stayed in April 2024
Reviewed: 22 April 2024
Loredana
MaltaThe ataff are nice
The upgrade us to a junior suite with 2as completely free of charge. The only i was disappnditit it was the rooms thr dont gave thr balcony lime the promice.
Stayed in April 2024
Reviewed: 19 April 2024
Sara
PortugalEverything on point.
Great location in bocagrande. Always very clean, coffee and water always available, breakfast was very good and staff was fantastic. We got an upgrade for the upper apartment with a terrace, as our stay was long. Hotel management was very considerate and we will certainly book Oz again on our next stay in Cartagena!!
Stayed in April 2024
Reviewed: 16 April 2024
Jonathan
Norwayeverything was good, but breakfast hall is a bit small and we had to wait at times for breakfast
breakfast, rooms, staff
Stayed in April 2024
Reviewed: 14 April 2024
Tee
United StatesDrain in shower worked very slowly.
Natalia and Carlos were very helpful during the process of me checking in. There are many restaurants and shops within walking distance. Rooms were spacious. Bed was very comfortable! Nice variety of breakfast items.
Stayed in April 2024
Reviewed: 14 April 2024
Onel
CanadaThe only thing missing is a swimming pool.
Stayed in March 2024
Reviewed: 14 April 2024
Bruna
BrazilThe bed room was amazing! Very very comfortable.
Stayed in March 2024
Reviewed: 12 April 2024
Michael
United StatesWindow faces a wall so no view. Staff was a bit dismissive when i checked out and the lady at the front desk just said she cannot break my 50Mil Pesos into smaller bills without even checking. Staff needs to be better trained in handling customers
Good location, new building, clean rooms, decent breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Einisher
United StatesEverything was what I expected will definitely be staying avian next trip
Stayed in April 2024
Reviewed: 8 April 2024
Kymberly
FranceThe location was a little far from the main areas of interest but Uber or taxi was always available. Our room had a view of a wall which was a bit depressing. We also got switched to the other building which was a bit disappointing.
The staff were all so friendly and the rooms are kept very clean. Everything seems new and modern, very comfortable. The food of the restaurant was actually amazing. The breakfast every morning was one of the best included breakfasts I’ve experienced, so many options.
Stayed in March 2024
Reviewed: 5 April 2024
Roderick
United StatesEverything was pleasant.
Friendly staff, attentive , hotel was clean and very close to beach areas.
Stayed in April 2024
Reviewed: 5 April 2024
Abimbola
JamaicaEverthing was perfect
Everything was great. The staff were extremely helpful and the hotel was very clean.
Stayed in April 2024
Reviewed: 2 April 2024
Judy
United StatesRoom a bit on the small side...bathroom sink not very practical for use.
Excellent service...friendly staff...good breakfast...location is prime as it is close to shopping and several beaches. Easy to get taxi to go into historical old town and back. Definitely recommend.
Stayed in March 2024
Reviewed: 2 April 2024
Christoph
SwitzerlandEverything Excellent
Stayed in April 2024
Reviewed: 31 March 2024
Lee
United StatesRoom on the small side. Bathroom sink is modern design...though looks good, it wasn't very practical.
Great service from everyone... location location location...good breakfast to start the day.
Stayed in March 2024
Reviewed: 31 March 2024
Ana
PanamaElevator got damaged
Location, brand new
Stayed in March 2024
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