Calle 19 N° 2A - 09, 470001 Santa Marta, Colombia
#23 of 215 hotels in Santa Marta
Guests' ChoiceBased on 125 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.0
Staff
9.6
Value for money
8.8
Free WiFi
9.6
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End of dialog contentReviewed: 22 March 2024
Adrian
United KingdomMy wife found it a bit noisy due to bar next door
I liked the pool
Stayed in February 2024
Reviewed: 1 March 2024
Laura
United KingdomThe bathroom door of our room should be changed - it was a twin room for friends and had a glass bathroom door which means you can see each other on the toilet! Some frosting on the glass at least would be a big improvement!
Incredible location right on the main square, but the quieter side. We had no trouble sleeping despite being less than a minute walk from the brilliant nightlife. The property is beautiful - modern and stylish but in keeping with the age and location of the property. Rooftop pool is a godsend in the heat and though it looks small, it was super quiet up there, never more than a couple of other people, if any, so plenty big enough. The staff were just such wonderful people. The two girls at reception are so sweet and kind. One ran after us in the street worried we were going to miss breakfast, one gave us the most kind compliments. We felt very looked after and cared about as their guests. Breakfast is freshly cooked and lovely - fruits and eggs cooked as you wish. It feels safe walking home in the evening as you’re always in a busy and well lit part of town. Loved it!
Stayed in February 2024
Reviewed: 24 February 2024
Andrea
PortugalThe bedroom window overlooked a wall so the room had no natural light.
Location couldn't be better. Staff very helpful. Great breakfast. Nice pool.
Stayed in February 2024
Reviewed: 24 February 2024
Nancy
NetherlandsThe toilet was not flushing properly.
Friendly staff, nice swimmingpool and good breakfast!
Stayed in February 2024
Reviewed: 18 February 2024
Mesut
NetherlandsNothing negative!
Everything was great! My place to stay in Santa Marta from now on!
Stayed in February 2024
Reviewed: 10 February 2024
Theresia
GermanyExcellent location, lovely terrace with pool and sitting area was very relaxing ! Lots of Restaurants nearby. Sophia was very welcoming and friendly. I would definitely recommmend this hotel. Thank you.
Stayed in February 2024
Reviewed: 4 February 2024
Jimmie
SwedenBest location in Santa Marta in my opinion, very safe area with lots of places to go, close to everything. Super friendly staff, very personal customer service.
Stayed in February 2024
Reviewed: 9 January 2024
Anna
United KingdomIt was very noisy at night as it is the main town square. But I did not mind it.
Really colourful and characterful hotel right in the heart of Santa Marta. Lovely and helpful staff. Great room with junior suite. Fun and lovely pool.
Stayed in January 2024
Reviewed: 30 December 2023
Anna
HungaryThe room had no window, it would be fair if it was listed when you select rooms. The matress was very soft for me.
Nice, cute place with very friendly staff
Stayed in December 2023
Reviewed: 20 December 2023
Roberto
GermanyThe air conditioning is facing directly the bad. I could not change the direction
The location was perfect with windows that can isolate from the noice of the streets
Stayed in December 2023
Reviewed: 17 October 2023
Nathalie
SwitzerlandGreat stylish place in the heart of Santa Marta historic center- all happening on doorstep - safe area Super friendly staff - welcoming and helpful Great breakfast
Stayed in October 2023
Reviewed: 13 October 2023
Mark
United KingdomVery friendly staff. Suite had its own sauna with a view over Santa Marta. Great breakfast-catered for vegetarian and vegan.
Stayed in October 2023
Reviewed: 2 August 2023
Dermott
IrelandWe seemed to be the only people in the hotel for our first few nights yet we were in a room with no window or natural light.
Breakfast was good every morning and staff were very attentive to all our needs / requests. Special mention to caretaker Javier, absolute top man.
Stayed in July 2023
Reviewed: 22 July 2023
O'sullivan
IrelandN/A
Very central location, amazing helpful staff especially Jesús who arranged everything for us with a positive attitude and always had a smile on his face. We arrived quite late and Jesús still managed to organise massages for us within the hour. Breakfast was also lovely.
Stayed in July 2023
Reviewed: 10 June 2023
Nicolas
United Kingdomthe breakfast could be a bit healthier. toast and eggs and fruit every day is a bit boring for a Dpa hotel
great location, clean and super friendly and helpful staff
Stayed in June 2023
Reviewed: 6 June 2023
John
United StatesWish our room had a window.
Location was great, and loved the pool with three different type of jets!
Stayed in May 2023
Reviewed: 2 May 2023
Chris
United KingdomGreat service from Jesus. It was perfectly located for a two night stay.
Stayed in May 2023
Reviewed: 1 May 2023
Alexandra
United Kingdomvery noisy at night with drumming and music in the main square outside
Lovely big, light room and very comfortable bed. staff were very friendly and helpful. pool area is lovely
Stayed in April 2023
Reviewed: 21 March 2023
William
United Statesno
secure entry, open interior garden with fountain and koi, comfortable pool with nice Turkish bath, close to restaurants, boardwalk, marina and a classic “old city” park out the front door. Our host Jesus (also a great concierge for day trip planning, etc) is very helpful as were Shela, Myriam Javier and all. We really enjoyed the breakfast!!
Stayed in March 2023
Reviewed: 28 February 2023
Romy
United KingdomNothing.
The staff were amazing. So friendly and went out of their way to help us. The rooftop pool was nice for sunbathing and dipping. The bed was very comfortable and the room had both a fan and air conditioning. The food was delicious and they kept giving us fresh juice and snacks throughout the day. The location is great, right on the main square.
Stayed in February 2023
Reviewed: 24 February 2023
Rebecca
United StatesPerfect location, tucked into a quieter corner of the Historic District. Just next door is restaurant Donde Chucho--excellent fresh seafood at reasonable prices and great service. The Junior Suites are quite large with comfortable beds, air con and ceiling fans. good bathrooms and large shaded balconies with comfortable chairs and ceiling fans. Every staff member is eager to accommodate you. Breakfast is plentiful, tasty and served by good staff. Strongly recommended.
Stayed in February 2023
Reviewed: 19 February 2023
Bernhard
United Kingdomwater pressure on the third floor is a little weak
historic, lovingly restored building on Santa Marta‘s main square , our private balcony, removed from the street noise, spacious junior suite, laundry service, excellent breakfast, warm and friendly staff, great restaurant next door
Stayed in February 2023
Reviewed: 19 February 2023
Bernhard
United Kingdomnothing
pretty much everything, perfect location, a very warm welcome, beautiful spacious room, comfy large bed, good breakfast, safe
Stayed in February 2023
Reviewed: 18 February 2023
John
United StatesI was mildly annoyed with paying 50,000 COP to replace a plastic key card, the same card a four or five star property would replace without charging. That said, it was only ten bucks.
We stayed at the Placita Vieja Hotel for six nights and enjoyed both the hotel and Santa Marta. What did we like about PVH? 1. Location: in the heart of the entertainment district and two blocks from the Malecón de Bastidas. Plenty of solid dining options nearby--we heartily recommend Donde Chucho Gourmet, Restaurante LaMart, and Ouzo--and more bars than I could count. It was a short walk to a number of attractions. 2. The staff is friendly and with a boost Google Translate, helpful. We loved the woman who cooked our breakfasts and tidied our room. It's my habit to tip housekeepers on a daily basis; I was happy to so at PVH. 3. Speaking of breakfasts--they're very good. Wonderful fruit to start, as much coffee as we could drink, eggs to order and some Colombian specialties: arepas with eggs and cayeye. 4.. Our room--a "junior suite"--was comfortable with a fine air conditioner, ceiling fan and balcony. We could barely hear the noise from the plaza on which the hotel sits. That said, PVH isn't a luxury hotel as I would define one. 5.. We arrived by rental car from Cartagena on a Saturday night--not something I would do again--and were able to find a secured lot within a couple of blocks of PVH.
Stayed in February 2023
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