Reviews of Hotel Plaza Carnaval 4 stars
Plaza del Carnaval Calle 19 # 20 - 14, 520001 Pasto, Colombia
#3 of 106 hotels in Pasto
Guests' ChoiceReview score
Based on 112 hotel reviews
9.4Score breakdown
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Cleanliness
9.7
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Comfort
9.6
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Location
8.9
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Facilities
9.5
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Staff
9.8
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Value for money
9.5
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Free WiFi
9.0
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Reviewed: 1 May 2024
Fran
Portugal32 reviews5 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing, all good
Clean, modern and large room.
Stayed in April 2024
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Reviewed: 19 February 2024
Richard
United Kingdom76 reviews5 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Lots of marble so noise inside is amplified, especially from reception and brats playing in public areas.
Clean and modern hotel with secure parking next door. Located on a large plaza and close to several bars and restaurants. Nice to see tea and coffee available in reception, and we also liked the complimentary fruit tea brought to our room in the evening with a small snack. Breakfast was the usual eggs, but the restaurant is on the top floor so nice views.
Stayed in January 2024
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Reviewed: 17 January 2024
Ovidiu
Romania44 reviews9.0“Very good location, modern place, clean, with a pleasant staff”- • Leisure trip
- • People with friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The location, the rooms, the staff, everything
Stayed in January 2024
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Reviewed: 25 November 2023
Janine
United Kingdom98 reviews7 helpful votes8.0“Ok for one night, easy run for the border”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Noise
Clean modern hotel
Stayed in November 2023
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Reviewed: 14 October 2023
Shelley
Colombia11 reviews10“Great hotel. Recommend it and would stay again”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Bar is expensive
Great space comfortable room
Stayed in October 2023
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Reviewed: 5 October 2023
Jacquie
New Zealand92 reviews20 helpful votes8.0“Super clean and friendly hotel”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Room was comfortable and very clean. We had 2 large single beds. They gave us a room over looking the street but the traffic noise was a little too much so they gladly moved us to a quieter room. There was a night time tea and biscuits delivered to our room which was a nice touch . Car parking was fantastic and staff were excellent. Located in a good position to walk around town. Breakfast was served on a beautiful terrace. We arrived 30 minutes earlier than opening and they made up a yogurt muesli parfait , juice, scrambled egg ,coffee and banana. The buffet would have been better but we were in a hurry to travel to Ecuador.
Stayed in October 2023
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Reviewed: 28 September 2023
Robert
United States5 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
GYM
Thanks 👍
Stayed in September 2023
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Reviewed: 6 August 2023
Snefru
Colombia20 reviews8.0“Friendly Staff”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
None
Friendly staff,location
Stayed in July 2023
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Reviewed: 31 July 2023
Craig
United Kingdom21 reviews2 helpful votes8.0“A great hotel for a short visit to Pasto, highly recommended”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were exceptionally helpful to us, room was very spacious and comfortable, location great
Stayed in July 2023
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Reviewed: 16 July 2023
Wolfgang
Germany57 reviews4 helpful votes9.0“Recommended”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Secure parking, good breakfast, very friendly staff.
Stayed in July 2023
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Reviewed: 13 May 2023
John
New Zealand49 reviews3 helpful votes10“A great and comfortable option on the central square at Pasto”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
We arrived tired and hungry and the staff were very helpful arranging dinner delivered to our room. The facilities were excellent. Breakfast on the terrace set us up nicely for the next day.
Stayed in May 2023
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Reviewed: 2 May 2023
Pedro
Ecuador21 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
We changed dates for the stay and had to wait 17 hours without knowing what will the answer be as the owner was out of reach. I pay for 1 extra night at the property as I arrive 1 day early, and I told them I wanted to leave 1 day before. The receptionist couldn’t refund me at the time as the reservation was made throw booking and with credit card, meaning they needed the owner’s approval. So I waited till the last day not knowing if I was or wasn’t getting the money back. At the end they gave me a refund in local currency but had us intrigued and concerned for what for us was an eternity.
Friendly staff, clean and relatively new. One of the nights a member of the staff sow as arrive and ask for our room number, minutes later showed up with some cheese and panela water. Nice touch
Stayed in April 2023
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Reviewed: 5 April 2023
Jaeyoun
South Korea6 reviews10“Best experience in Colombia”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing at all
Staffs are super attentive and nice and very helpful, much more than I have experienced in other trips. Also breakfast is also very nice for the value.
Stayed in March 2023
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Reviewed: 31 March 2023
Sealodge
United States108 reviews29 helpful votes9.0“Great loaction, excellent beds, clean, and great staff!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
Only one electrical outlet in the room. Could use a second bedside table with lamps. The lighting is super bright. Room 104 is right on the street and stuffy. Only one window you can open. Lots of traffic noise Ask for a room away from the street, although we did not see any with outside windows.
Great beds. Spacious room. Fantastic staff. Nice breakfast. Very helpful front desk staff. Very clean accommodations. Great value. Would stay here again.
Stayed in March 2023
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Reviewed: 26 March 2023
Mario
Ecuador4 reviews9.0“Good place to stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The receptionist didn`t have the keys to my room as they lost them and had to go make a copy.
The location is really good. Breakfast is superb. Staff are helpful
Stayed in February 2023
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Reviewed: 26 March 2023
Mario
Ecuador4 reviews9.0“Good place to stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The parking service was not the best. I had to return to the hotel after departing for the airport to change parking spots. I asked if my car was fine were I parked before leaving the first time.
The location was really good. Breakfast was superb. Staff was helpful and kind.
Stayed in February 2023
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Reviewed: 27 February 2023
Joanne
New Zealand30 reviews1 helpful vote9.0“very comfortable.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
the water pressure in the shower was not that great.
clean, quiet with a good size room. it was helpful having reception open when arrived late.
Stayed in February 2023
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Reviewed: 20 February 2023
Reivaxzoom
Ecuador28 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 1 night
- • Submitted via mobile
There was no baby dipper changer in the restroom lobby
Location
Stayed in February 2023
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Reviewed: 28 January 2023
Lana
United States48 reviews7 helpful votes10“Great value for a lovely stay in Pasto.”- • Leisure trip
- • Group
- • Superior Triple Room
- • Stayed 1 night
Really kind and helpful staff. Great location, with a beautiful view from the breakfast terrace. The breakfast was excellent. My friends and I were surprised to receive a (delicious) evening tea directly to our room. The room was very clean and comfortable.
Stayed in January 2023
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Reviewed: 24 January 2023
Gemma
United Kingdom92 reviews15 helpful votes10“Stopping in Pasto…this is where to stay”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff were incredibly friendly and helpful. Greeted with coffee and cake when we checked in, and also had herbal tea and snacks waiting for when we returned from dinner. The room was great, clean, big, great shower and a hair dryer. There is a secure car park and breakfast was also very good.
Stayed in January 2023
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Reviewed: 17 January 2023
Johnny
Colombia51 reviews9 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Comfortable and excellent staff
Stayed in December 2022
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Reviewed: 5 January 2023
Jonathan
United States14 reviews1 helpful vote8.0“Everything was excellent!”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything was excellent!
Everything was excellent!
Stayed in December 2022
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Reviewed: 4 January 2023
Williamsi32
Netherlands24 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The neighbourhood is a little sketchy at night
Very friendly staff. Breakfast service to your room. Big TV with netflix to chill out and a very clean and nice looking interior overall
Stayed in December 2022
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Reviewed: 24 December 2022
Sander
Estonia14 reviews4 helpful votes8.0“Great hotel, room was smaller than advertised”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The room I stayed (108) was certainly smaller than 24m2 that was in the listing, probably more like 14m2
The hotel is clean, furniture is new and staff is super helpful
Stayed in December 2022
