Urbanización Valle del Lili Calle 48 # 86 – 133, 760026 Cali, Colombia
#108 of 181 hotels in Cali
Guests' ChoiceBased on 47 hotel reviews
8.1Cleanliness
8.9
Comfort
8.9
Location
8.4
Facilities
8.5
Staff
8.2
Value for money
8.2
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 22 January 2024
Ivan
United StatesThe location
👍👍👍
Stayed in January 2024
Reviewed: 21 December 2023
Noel
United StatesShortage of hot water
Staff very friendly
Stayed in December 2023
Reviewed: 30 September 2023
Patricia
United Stateseach room must have a hair dryer
Excelente
Stayed in September 2023
Reviewed: 25 May 2022
Jazzanderson174
United StatesNo one on the entire staff speaks English and not very friendly at all! This really was probably the worst customer service I ever received and I have been to Cali several times and stayed in way more friendlier hotels. There is no hot water in this hotel and it was explained it is a eco-hotel that haves warm (cold to me) water from 5-10pm daily They charge extra if you your bed/pillows has the slightest stain on it or if your trash cans are too full (craziest thing I ever seen)
For a tourist this is an EXCELLENT location with many restaurants, stores, pharmacy, & salon just a few feet away
Stayed in May 2022
Reviewed: 7 March 2022
Marín
ColombiaPeople can hear you from outside your room and you can hear the other guests. Kitchen only serves breakfasts.
Booking app offers you a much lower price compared to the hotel's. Modern style, very clean. Modern smart TV to play music from your smartphone. Excellent A/C and warm water. Delicious breakfast.
Stayed in March 2022
Reviewed: 17 April 2024
Alex
ColombiaCheckin took forever (and no it wasn’t a peak time) we were promised a gift to make up for it but then had to repeatedly mention that. The breakfast took 50 minutes and they wanted us to pay for the coffee (breakfast was supposed to be included) because their taps weren’t working or some other excuse they gave in extremely angry tone when we asked 🤷🏻♂️
Rooms are clean and spacious.
Stayed in April 2024
Reviewed: 17 April 2024
Ivelisse
United StatesThere was a construction in the hotel, early in the morning they were working and I couldn’t rest. I went for breakfast and they didn’t have coffee because of water, waitresses said if I pay for bottle of water she will make me a coffee. I think is Hotel responsibility.
Clean
Stayed in April 2024
Reviewed: 9 March 2024
Dwayne
United StatesThe breakfast needs to have some variety
The room was amazing and the staff were attentive and helpful with everything.
Stayed in March 2024
Reviewed: 21 December 2022
John
BelgiumStaff was unfriendly, not client orientated. At many moments just not available. At one moment we were not able to entre the hotel, so had to knok on the door for 10 minutes... Unacceptable! Breakfast is a joke. Sad.
The beds were OK
Stayed in December 2022
Reviewed: 25 June 2022
Jorge
United StatesThe wifi was always absent No hot water just the first day after that nothing Noise from partying guest and noisy neighbors music.
Staff and cleanliness
Stayed in June 2022
Reviewed: 18 June 2022
Daniel
United StatesThe breakfast was great and service attendants nice and friendly. Wide selection of items. Hotel situated in a safe area south of the city.
Stayed in June 2022
Reviewed: 7 April 2022
Jean
United Statesfurniture was in bad shape
staff
Stayed in January 2022
Reviewed: 15 January 2022
Fatoumata
United StatesLet me start by saying this was the complete worst hotel that i have stayed in my life . My entire stay i was never able to shower with hot water despite being told it works durring certain hours it never did . Forcing your guest to shower in cold water because you want to save money is unethical . I don’t see this hotel staying open for much longer . It is also very noisy because from your room you can hear everything . I’m so disappointed that my stay in this hotel ruined my trip to Cali save yourself the stress and the headache and do not stay here
WiFi
Stayed in January 2022
Reviewed: 16 December 2021
Gerardo
Colombiadidn’t have parking space. The surroundings are not safe.
Stayed in December 2021
Reviewed: 21 July 2023
Anonymous
United StatesThe wifi and the ac was very small for the room
Stayed in July 2023
Reviewed: 15 April 2024
Juan
ColombiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 March 2023
Daniela
ColombiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 20 December 2022
Carl
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 31 October 2022
Victor
ColombiaThere are no comments available for this review
Stayed in October 2022
Reviewed: 31 October 2022
Yoiner
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 30 October 2022
Geraldine
ColombiaThere are no comments available for this review
Stayed in October 2022
Reviewed: 29 May 2022
Nathalia
United StatesThere are no comments available for this review
Stayed in May 2022
Reviewed: 16 May 2022
Oscar
United StatesThere are no comments available for this review
Stayed in April 2022
Reviewed: 23 April 2022
Armando
ColombiaThere are no comments available for this review
Stayed in March 2022
Showing 1 – 25
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