Really nice jungle experience with all the Confort that you could have in the middle of the Tyrona Park. Nice breakfast, great staff and without insects in the room!

Stayed in March 2023

The staff was rude, Wi-Fi didn’t work and they didn’t accept visa for anything (which was advertised)

The location was as described and as expected

Stayed in May 2023

The host was not flexible enough with us. At first, we booked the place for three nights. Thereafter (three days before check-in), we've come up with a change of plans, and we asked if it would be possible to change for two nights: request was denied, and they charged our fees straight away. They didn't provide drinking water for free. The wifi would only work in the dining/resting area, and it would be a bit slow most of the time.

The room was very clean, considering we were in the middle of the park (no mosquitos or other bugs). The breakfast was good (for the money we paid): every day, we'd get eggs + fruit + juice + coffee + toast/arepas. The hostel was just a 15m walk distance from the entrance of the park (where we'd get a van to go to the start of the trails)

Stayed in May 2023

Everything about this stay was amazing - having somewhere to stay in the National park is rare and beautiful! The food was exceptional - and the staff were so helpful too, recommending hiking trails and making sure we knew how to stay safe in the park.

Stayed in April 2023

property is very nice and well taking care of.

the staff mostly Lorena and Martha they were amazing with us very welcoming and did everything to keep us happy and comfortable.

Stayed in April 2023

- Perfect service (girl who took care of us - receptionist, server, ... everything). - Cleanliness - Great food

Stayed in March 2023

Staff are lovely

Stayed in February 2023

Be warned that this hotel is very rustic - VERY rustic. We are campers and were expecting the separate toilet and shower building. Again, rustic but clean (and the toilets are flush toilets). The shower stopped just this side of warm. All this would have been fine, but our room, and the four "family" rooms - 2 beds - are up a very difficult flight of stairs with NO RAILING! The steps are on the outside of the building, big steps that are hard for someone with short legs or uncertain balance. A fall onto the concrete below would be deadly. It would be easy to add a railing to make it safer. Our room itself was almost bare aside from the beds. Only one small wooden box and a mirror for furnishings. Even a plastic chair would be nice. The walls are only partial. The other guests were very quiet when we were there.

We loved being in the jungle, although the road down into the park was fairly close. The staff was really wonderful and friendly. It's a very peaceful, laid-back vibe, closer to a hostel than a hotel or lodge. I LOVED that they didn't feel the need to fill the space with loud music. Just jungle sounds. Our room was open-air (mosquito nets on the beds). After being cooped up in hotel rooms, being surrounded by fresh air and waking up to birdsong was balm for the soul. In the evening guests congregate quietly in the dining area. Bring cash for dinner, as the internet is too weak for credit cards.

Stayed in January 2023

The staff was very nice, "La Mona" made us feel at home, food was delicious and the hotel was nice, perfect to relax inside the park after the hike or beach day

Stayed in January 2023

The receptionist (la mona) was exceptionally kind and helpful. Beautiful location in the middle of nature.

Stayed in January 2023

location is a 10 minute drive from where trail starts but there is frequent bus.

I loved this place. the staff were nice and the food was great.

Stayed in December 2022

We were aware staying in Tayrona would come with limitations, and we knew our room specifically was essentially open to the elements but with a roof over your head. What we didn’t understand was the proximity to the other 3 rooms you share the top floor with, which don’t have a ceiling, and headboards literally all adjoin the other rooms, so you hear everything - every cough and whisper. You are basically sharing the same room, you just can’t see each other. The mosquito net on the double was too small to properly cover the foot and head with two people, so we ended deciding to sleep in the spare single as well. The plastic under sheet and pillows on the bed were also pretty grim. The other staff were a bit disengaged and unprofessional (we thought maybe having “in” jokes but hard to understand) and the food is very average compared to what we’ve been eating elsewhere across Colombia.

Nori is the star of the show here. Genuinely never met a friendlier and more energetic host, who gives time to each guest. She speaks in a Spanish that’s really easy to understand, and learn from! Even for us who do not speak Spanish. Thank you for your service and smile! The shared toilets and showers were really good and cleaned regularly. The location being near El Zaino entrance to the park is great and also regular shuttles take you to the hiking start point for a small fee which is helpful!

Stayed in December 2022

Water stinks of sulphur -- would be nice to have it filtered.

Beautiful surroundings within Tayrona Park. Nori (staff) was so incredible, warm, friendly and funny! Totally made us feel at home. Sad to leave her as it is truly the people who make our trips so memorable

Stayed in November 2022

We liked everything.

We had a great stay at Jasayma. We were welcomed really nicely and everything about the hotel and the Parque Tayrona was explained to us. The staff speaks English and Spanish. The bathrooms were clean (as clean as outdoor facilities can be), the rooms were also really clean and beds comfortable. We stayed on the first floor with is an open space without windows and it was amazing. We were woken up but the sound of howler monkeys everyday and could hear the sounds of the wildlife during the night. Such a great experience. The breakfast was really good and the rest of the food was also okay. It's located near the entrance but you can take a collectivo to the starting points of all the hikes/walks to the playas.

Stayed in August 2022

Everything was to our liking

The staff was very nice and made sure that we had everything we needed to be comfortable. The food served at the hotel was very delicious as well.

Stayed in September 2022

A lovely, cosy place in the rainforest. Nori and the other staff are so nice and helpful, and the bed was very comfy after a hard day of trekking through the forest/ lying on the beaches. And the food's not bad either, especially the fried fish!

Stayed in September 2022

far from the walking entrance to the beach, you have to pay for a bus every time you go to the beach or you have to walk more.

customer service

Stayed in September 2022

Fan in the room

Breakfast included. Staff friendly. Very basic but did the job.

Stayed in July 2022

Nothing really, maybe that we had to walk there for 10 Min, otherwise we would have to wait 15 Min for the colectivo (taxi) and pay it

Just as others have written, very nice place, very friendly host, great food, bathroom and showers nice and clean. We liked it as a starting point for the tayrona n.p.: arriving in the early afternoon, no crowds at the entrance, went to a close beach in the afternoon/evening and hiked the next day inside.

Stayed in July 2022

Our stay was very nice and we enjoyed it very much, especially the young lady DANI helped us a lot. Her speaking fluent english is a great advantage. Also her advices for a nice stay in the park were amazing. So we were able to enjoy the most beautiful beaches and the great wildlife and history of this unique place. Dani was very attentive until the end and fulfilled all of our wishes. Also the food after an exciting day was amazing. The two lady’s who cooked for us were very nice and served a delicious meal. We would definitely come again. Johanna & Martin

Stayed in August 2022

all the staff were friendly and very helpful. the food was really good also.

Stayed in August 2022

Oliver was the best host we could have had at Tayrona. Lorena is the hotel's chef and she cooks super delicious and healthy.

Stayed in July 2022

service and location!

Stayed in June 2022

I think the hotel needs a bit of a restoration. The single rooms weren’t so nice and the food wasn’t good. The hotel could offer more and add some simple things to be a better place.

Stayed in May 2022