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Reviews of Hotel Reina del Mar By Dorado 3 stars

Cocoplum Bay Sandy Ground, 880001 San Andrés, Colombia

#22 of 100 hotels in San Andrés

Guests' Choice

Review score

Based on 95 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 23 March 2024

    10
    The most beautiful relaxing experience
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing to not like.

    Location is amazing

    Stayed in March 2024

  • Reviewed: 26 December 2023

    8.0
    Escape to a peaceful oasis— mostly
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 3 nights
    • Submitted via mobile

    They had a loud party one night right in front of our room that went on til all hours of the night. I wasn’t able to sleep that night. I don’t think it’s a regular occurrence. The suite we were in is closest to the beach and the largest of all the rooms, but it’s also by the restaurant and they arrive at 5am and they need to do a better job of controlling the noise from the chit chat and carrying on of the staff. The shower is really small. And having a key ring full of keys was inconvenient, always trying to figure out which key opened what door.

    First and foremost the friendly staff. After my first day I think I knew five members by name. Brenda, Javi, Dora were just amazing. The restaurant was great. The breakfast was wonderful with fresh daily fruit and lots of options. The egg casserole was my personal favorite. The location was amazing right on the beach in a relatively quiet part of the island away from the busy, crowded Centro. Our room was a good size with sliding glass doors that literally opened onto the beach. Once we stepped off our ample deck we were on the sand. The Internet service was surprisingly good.

    Stayed in December 2023

  • Reviewed: 30 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    The containers which build the base for the rooms are already a bit dated and amenities are not of premium quality ehich I would expect for such a price in Colombia. We had the suite which was spacious but could have been equipped with a closet for example.

    The location at the beach front is quite amazing.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Paradise location, with pleasant services and cozy vibe.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Overall, the rooms are small (but okay for a short -term stay) and the cleaning could be better. + unpleasant smell in bathroom

    The great location and private beach -that's create a fantastic vibe. Friendly stuff & pleasant service.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    9.0
    paradise beach resort
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The showers are really tiny and not hot. But then again one can have their morning bath in the sea.

    Loved living on the beach on the sand surrounded by palms. Very kind and sweet staff.

    Stayed in September 2023

  • Reviewed: 29 March 2023

    8.0
    Nice place on the beach
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Restaurant... very poorly cooked food, eg greasy. Not a lot of variety. Very long preparation times. Bathroom is small (understandable; room is a container), but also very rundown, eg shower head was broken.

    Very good location next to nice beach. Friendly staff. Plenty of lounge chairs, shade, etc. Nice private patio outside room.

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    La soledad de la playa que permite mayor descanso.

    Stayed in February 2023

  • Reviewed: 1 March 2023

    9.0
    awesome!!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I recommend that the chefs of breakfast have better actitude, and could be faster.

    the beach, the atention, Yuliana the waiter. the view, the food.

    Stayed in February 2023

  • Reviewed: 17 February 2023

    8.0
    A beautiful spot.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    With no drinking water it would be good to have filtered water to fill up bottles rather than having to buy plastic. We had some very peaceful times which was perfect but on one day a large speaker arrived which woke us up before 8 am. It also made reading on the beach difficult. Having spoken to staff it improved a bit but there seems to be view that all the guests like loud music. The kitchen staff are lovely but they do talk loudly from 6 am if you are on that side of the hotel. Most staff are very helpful. Please don’t spoil this beautiful retreat with constant music. Leave some peaceful time too.

    Overall we had a great stay. We loved the direct access to the beach and the sea view from the rooms. The rooms are comfy for a few days but a bit tight for longer. The beach is clean with plenty of loungers particularly in the morning. Later on I think others can use. The drinks are good a reasonably priced. There are a couple of restaurants to try on that stretch but otherwise need a taxi. It was fun walking over to the island. We had good hot water.

    Stayed in February 2023

  • Reviewed: 16 February 2023

    10
    EXCELLENT ANGELICA ,MICHEELE,DARWIN.JULAINA AT THE BAR AND MANAGER THE GIRL AT FRONT DESK AND LOIUS
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    everything was awesome

    excellent ANGELICA ,MICHEELE,DARWIN.JULAINA AT THE BAR AND MANAGER THE GIRL AT FRONT DESK AND LOIUS TREATED US LIKE FAMILY GREAT HOTEL AND STAFF I WILL BE SATYING AGAIN THIS IS HOW A HOTEL SHOULD BE RUN AWSOME PLACE AND AWESOME STAFF

    Stayed in February 2023

  • Reviewed: 12 February 2023

    9.0
    Great location!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We have been to about 7 hotels in Colombia now and the service staff has always been very friendly. Here, unfortunately, it was not necessarily the case. We found the service staff rather unfriendly. Also the sea grass on the beach could be removed more often.

    The location is really great, you walk out of the bungalow and you are directly under the palm trees. It also has enough sunbeds to chill there. We thought at first that the space in the bungalow would be scarce, but it was sufficient.

    Stayed in February 2023

  • Reviewed: 15 January 2023

    10
    Amazing stay!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location, amazing view to the beach, great facilities and and food. Loved the fact that you can take the bikes and explore the island.

    Stayed in November 2022

  • Reviewed: 2 December 2022

    8.0
    I enjoyed the beach access, however my Bathroom had lots of rust.
    • Leisure trip
    • Solo traveller
    • Standard Double Suite
    • Stayed 2 nights

    Although, my bathroom had lots of rust.

    The staff and grounds are awesome and I loved the beach access!

    Stayed in November 2022

  • Reviewed: 23 August 2022

    8.0
    Front view on the 7 colours sea of San Andres
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very small room, the spaces are very narrow.

    Beach front, you can listen to the ocean at night. Astonishing view. Very comfortable as the beach is few steps out of the room, ideal if you’re looking for total relax

    Stayed in August 2022

  • Reviewed: 1 July 2022

    10
    staff was great. very accommodating and helping me celebrate my birthday and delayed arrival
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    rooms small

    location on beach great

    Stayed in June 2022

  • Reviewed: 29 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Suite
    • Stayed 6 nights
    • Submitted via mobile

    location, staff

    Stayed in June 2022

  • Reviewed: 5 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Having machines on the beach every day to clean the sargazo, it was really bad the smell and the beach. Awful.

    It was a nice hotel in front of the beach and it was quite. Staff was friendly and the food was nice. However, the Sargazo was an unfortunate experience. :( The beach was really bad (dirty) and It had a very awful smell, continuously. I could not swim at all with the Sargazo (an alga floating all the time in huge amounts). We stayed 4 days and I could not swim there at all. If I would have known, I would have preferred to stay in the center where the beaches were cleaned.

    Stayed in June 2022

  • Reviewed: 3 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    everything is great, except the shower.

    Stayed in June 2022

  • Reviewed: 19 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was smaller than I thought.

    La playa, la ubicación y sobre todo la atención de las personas. Beach, location and above all, the attention of the staff. Really kind and friendly. Restaurant is also really good.

    Stayed in April 2022

  • Reviewed: 10 May 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beachfront, lovely staff, comfortable

    Stayed in May 2022

  • Reviewed: 1 May 2022

    10
    Charming hotel, with private beach and good food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The service was really slow. If you order something at the bar, it will take at least half an hour to 45 minutes. The beach was quite full of seaweed, but it's seasonal / to be expected in March and April. So if you want to avoid that don't travel these dates. Looking at some of the neighboring hotels though I noticed they had cleared the beach for seaweed, so I think our hotel could have done that too.

    Location was amazing, lovely private beach, bar and restaurant. The hotel is surrounded by palms, trees and sand, very charming atmosphere. Perfect for pairs that want a holiday without the noise from the city or kids. Many options to choose from in the included breakfast, the food was really good for lunch and dinner too. The hotel has it's own beach beds, chairs and stuff so you'll always have a spot to relax by the beach. There are bikes you can lend to have a ride in the surroundings. The personal was very kind. There are many little convenience stores nearby and food places. (Many close really early, so you can either eat at the restaurant in the hotel, or go down town). The golf car rentals is just on the side of the hotel. Rocky cay just nearby which you can literally go to by crossing the sea (no need of boat if you can swim). Take some snorkeling glasses if you take this tour.

    Stayed in April 2022

  • Reviewed: 21 April 2022

    8.0
    Nice hotel area with a sweet private beach - little basic bungalows -take care with food & ice cubes
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    We ate fish there and drank cocktails with ice, maybe thats our fault because our stomachs are not used to this tab water - so we had a really bad food poisoning at the last day and the whole last night, so our bodys didnt keep anything inside. we didnt consume on other places at the island. so take care with ice cubes in drinks and food.

    The hotel surrounding is beautiful compared to the most of the rest of San Andres. It has a beautiful beach to relax and in the evening often live music, nice lights and a cocktail bar.

    Stayed in January 2022

  • Reviewed: 31 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    How private private it was. Food was good, the

    Stayed in March 2022

  • Reviewed: 23 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room is small but enough room for 2, and the patio adds space for chilling which makes it perfectly adequate. The private beach had plenty of day beds/hammocks/etc which made the total space very well worth the price. The included breakfast was also very impressive and staff were all very friendly. I would definitely stay here again!

    Stayed in December 2021

Showing 1 – 25

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