Cold shower!!

Beautiful garden & friendly people

Stayed in April 2024

The air conditioning was great in the bedroom, and thanks for getting it fixed quickly. However, the kitchen area gets extremely hot, and I found it hard to stay there, except for a quick meal preparation. I would suggest installing another AC in the kitchen/living room area.

I spent all of February 2024 at Rossa Palma. I cannot speak more highly of the location (quieter part of San Antonio), the facilities, and above all, the staff. Shout out to the manager Oscar, who, in excellent English, was able to help and inform me on several occasions. Also to the other front staff Oscar 2, Ana, and Maybel. You made me feel like family. I had a fully equipped one-bedroom apartment. At first, I had one of the apartments in the front -- a little noisy because of the street. I was then moved to the third-floor apartment in the back (301). Incredible. Quiet. Fantastic views of the city and beyond. A home away from home. The restaurant is one of the best in San Antonio and is particularly well-known for its breakfast and weekend brunch. Again, the friendly staff made me feel at home. I don't know what more I can say. Oh yeah, the free Saturday afternoon salsa class was a nice extra. I think it is one of the best hotels, if not the best, in San Antonio, Cali, especially at that price point. I will book again for my next trip to Cali, and catch up on some old friends. Muchisimas gracias!

Stayed in February 2024

Nothing.

The room was well thought out. Staff were present and helpful.

Stayed in March 2024

Location is perfect and safe - in San Antonio with lots of restaurants and cafes around, next to peñon. Kind and helpful staff. Very clean and nice swimming pool to relax during the day.

Stayed in March 2024

Everything was perfect and exceeded my expectations. Thank you to Mabel Ramos, Mr.Martin, Cristian and the rest of the staff for making our stay memorable. We will return to Rossa Palma very soon.

The premises were beautiful, clean and quiet and ver safe. The staff was very helpful and kind. They made sure our stay was comfortable and catered to us like family. Restaurant on the premises. We could use the yard to sit around. the appartment was a fair size with the basics need. The staff is seen actively keeping the place clean and well kept. Would definitely stay here again at it felt like home.

Stayed in March 2024

Great service, good food, feels like home, the location couldn't be any better

Stayed in February 2024

n/a

We enjoyed a wonderful time at Rossa Palma -very friendly and attentive staff -spacious, modern rooms – with comfortable beds, air conditioning and SmartTV -Great restaurant with delicious dishes -exceptionally good breakfast included -Free water dispenser in the lobby -quietly located in a nice, safe area -numerous restaurants and other attractions in the area -a fair price-performance ratio -Wifi worked perfectly "*With such a positive experience, we can only recommend Rossa Palma - and would definitely come back""

Stayed in March 2024

Great location, very friendly staff.

Stayed in February 2024

Everything!!!! From staff to room to locations every staff member treated me great…I will defiantly return!!!

Stayed in February 2024

* The pool is a bit small but very refreshing

* The location on the big hill with the old church * The staff were all amazing and very helpful * The bar and restaurant is in a lush setting with tropical vegetation. Breakfast was excellent * Incredible value for the $$

Stayed in February 2024

Only drawback to our suite was it faced the street side and was noisy at night.

It was a very clean and tidy hotel with a pool we were able to use daily, there was also a restaurant if you wanted to have your meals onsite.

Stayed in February 2024

If we had to make one comment it’s that we could hear the music in the reception area from 7am each morning. But we understand that it’s an old building so can’t be helped. We might suggest turning the music on slightly later as it could wake guests up if they’re light sleepers.

The staff were really helpful, friendly and spoke great English. The breakfast is delicious and they have a load of different options available. The location is great, really safe and friendly neighbourhood close the the river and loads of lovely restaurants. We wanted to change rooms after the first night and they were super accommodating.

Stayed in February 2024

The room was quite small, the only thing that could fit the room was the bed which was perfectly fine for me but some other people might not be happy with that.

Supportive staff that helped me arrive in colombia. Breakfast was amazing and the location is beautiful. Perfect for a short term stay.

Stayed in January 2024

Booked two rooms, one was excellent the other one was too small and not worth the money.

Stayed in January 2024

Pigeons on hotel room above my apartment making a lot of noise

Great location in San Antonio, nice restaurant, excellent food, nice pool and sunbathing around pool, great staff, security good at hotel

Stayed in December 2023

Super nice staff! I really enjoyed sitting at the restaurant and reading a book and talking to some other guests. Very nice atmosphere!

Stayed in November 2023

The location.

The facility and the service are exeptional

Stayed in December 2023

It was perfect. As always the best experience.

Location, service attention to detail and room.

Stayed in December 2023

Authentic bohemian, lovely feel, excellent breakfast, friendly staff

Stayed in December 2023

Non

Very clean and spacious room. We didn’t use the pool but it wasn’t full when we passed. We had the breakfast once and would have returned if we stayed longer.

Stayed in November 2023

The wi- fi is good and strong signal but not in my room and zero in the bathroom

Very nice Tranquility super comfortable quite very clean

Stayed in November 2023

I fall in love with this place! Serenity, country house 🏠, green areas. People are wonderful, the restaurant offers high quality food! Simplicity meets quality at low cost. Very well located and safe area. Good for families and solo travellers.

Stayed in November 2023

Small details like broken door handle on bathroom door, easy to overlook though

Comfortable, felt safe relative to Cali, the restaurant was fantastic!

Stayed in November 2023

N/A

The amenities and the breakfast are on the top around other places.

Stayed in October 2023