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Reviews of Hotel San Juan Internacional 4 stars

Km 6 Via Giron Aeropuerto Palonegro, 680010 Bucaramanga, Colombia

#28 of 76 hotels in Bucaramanga

Guests' Choice

Review score

Based on 82 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location if used as we did as a motel for the night. Nice room and reasonable restaurant.

    Stayed in February 2024

  • Reviewed: 14 January 2024

    9.0
    Great stay and perfect for families
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Its in an industrial area so views aren’t great, but in general the bad views are hidden adequately. On the night we stayed, at about 11 pm I heard a truck dropping off cargo and the beep sound of the truck reversing and maneuvering - that was noisy. Thankfully it stopped after 45 minutes

    Great swimming pool and in a convenient location

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    We like the hotel, people.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Upkeep of facilities must be constant.

    Location helpful to BGA I liked pool, service there and Left before breakfast. Need choice if pay and take to go.

    Stayed in January 2024

  • Reviewed: 20 November 2023

    8.0
    Nice
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    One of the shower faucets was loose and they were incorrectly labeled (the cold water was labeled as the hot water), but to be honest we didn't have too much trouble with that.

    The staff was really nice, they were really kind and helpful. The room was clean and it had everything we needed for our stay. We liked the buffet breakfast, some of the dishes were really tasty.

    Stayed in November 2023

  • Reviewed: 19 September 2023

    7.0
    Best form this place is the Staff; all the way for a Key Concierge price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lights were not working correctly. On and off with the movement on the bed. Very outdated bathroom. Distance from City. No accessible, this is a rural stoned repartee rooms. Staff is great, and very detail oriented.

    Quietness. Updated room furniture. Curated amenities. Decent and plenty for breakfast. Distance to airport. Food in restaurant, deliverable. Network settings for Netflix were locked from previous guest, the TV keep sensitive data ongoing,

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    Espectacular
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    N/A

    Adsolutamente todo

    Stayed in August 2023

  • Reviewed: 22 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Basic breakfast and amenities.

    Close to the airport, comfy rooms.

    Stayed in January 2023

  • Reviewed: 27 October 2022

    9.0
    Superb
    • Business trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    There's nothing around there, it's far from everything. You need a car to move around.

    The hotel is nice and pretty, just to have some relaxed atmosphere.

    Stayed in October 2022

  • Reviewed: 19 July 2022

    9.0
    Convenient place to spend a night on a short day o work.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing I got what I expected.

    Warma and cousy!

    Stayed in July 2022

  • Reviewed: 19 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room's layout was quixotic and the "living room" was useless. The breakfast was very basic and uninspired. I think the place tries to be something it isn't.

    The room was spacious.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    7.0
    ok travel hotel; middle of the road class
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    check inn took about 30 minutes… the beds are like rocks

    the quietness

    Stayed in July 2022

  • Reviewed: 13 May 2022

    8.0
    Good place I would stay again.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 9 nights

    Wifi in room was very poor

    Breakfast was great

    Stayed in April 2022

  • Reviewed: 21 March 2022

    7.0
    check the available rooms before checking in
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    First night we stayed at an awful, old, dirty room. as we had stayed before we knew this wasn't the usual, we asked to be moved to a more updated room which the staff did but only for the second night as everything was booked for the first one. The first room shouldn't exist at this hotel.

    Second room we stayed was fine and the staff was very nice

    Stayed in January 2022

  • Reviewed: 16 December 2021

    9.0
    Good customer service
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    ???

    I like swimming pool area, restaurants and room. the service was very nice

    Stayed in December 2021

  • Reviewed: 7 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some guest and the bathroom is very small.

    The food

    Stayed in November 2021

  • Reviewed: 2 August 2021

    8.0
    Nice place to be with family.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The staff was great and very friendly. Breakfast was very good.

    Stayed in July 2021

  • Reviewed: 5 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Hotel location is a bit isolated if you don't have your own car or transport

    Breakfast buffet was great, quality food, fruit and nice coffee.

    Stayed in January 2024

  • Reviewed: 30 September 2023

    5.0
    Was ok.
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Low cleaning in bathroom.

    Very convenient because it was close to the airport.

    Stayed in September 2023

  • Reviewed: 11 July 2023

    10
    I love it I will be back soon. to bad the manager does not get it
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    did not have music and when I did ask for it the manager turn it off. go figure?

    it was super clean and the staff helpful

    Stayed in July 2023

  • Reviewed: 13 May 2023

    2.0
    Bad hygiene and not international at all
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room didn't look anything like the pictures on booking.com. We got sick after dinner, we expect from the salad or icecubes in the drink. The hygiene of the room was very bad as well as the state of the room. The showerhead was loose and came down when turned on. It is called international but they are only focused on Spanish speaking people. The view was blocked by a screen because of the ugly storage space behind the screen.

    Stayed in May 2023

  • Reviewed: 16 April 2023

    10
    I have a phone call from my mother now
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I think everything was good, I was in charge of music and ambience. I also think I help Claudia Jimena Arenas but she was really cute, even though she thinks it is older than me. I love her!! Aww 🥰

    I liked that was a clean room, my roomie was really great, I think I love the way she helped me to stay calm, even when it was her birthday. I stayed off on me, but this is because I have felt repressed because people always say I am a liar and I'm not. Obviously not because I have so much empathy and can lean on someone as a friend, but I love people that could stand it even though you are a different person, you have browned eyes or more. People always ask for help to people that feel empathy, love for the nature, don't hate pets for example, dogs and cats are very peaceful. I am always trying to be happy but people think out I am a robber, I've worked for people that always find hard to work for others and sometimes little efforts do great things. It is normal that you are always finding for the love, because people always think in themselves the first and even though they have the resources think we are only cash carriers. I've always been studying on my own efforts and learning while working.

    Stayed in April 2023

  • Reviewed: 9 January 2023

    5.0
    Faking it
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant staff were poorly trained for the prices charged.

    location was great. Concierge were fanrastic

    Stayed in January 2023

  • Reviewed: 18 August 2022

    10
    Would recommend
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 10 nights
    • Submitted via mobile

    WiFi

    Service, Cleanliness, Security, Atmosphere, Family friendly.

    Stayed in August 2022

  • Reviewed: 8 June 2022

    1.0
    I hate this place and will never return.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Made for locals who like loud music when they buy a day pass to stay at the pool. No peace and no quiet. I had to leave for the Holiday Inn even though I already paid to stay at this dump. Not for Americans. The food was so bad. No hot water in sink for a man to shave. I was going out of my mind. Worse place I ever stayed at. Was not a hotel. Single rooms outside where you hear the fireworks and blasting music. What a nightmare.

    nothing

    Stayed in June 2022

Showing 1 – 25

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