Calle 127 No. 7 - 89, Usaquen, 110010 Bogotá, Colombia
#403 of 494 hotels in Bogotá
Guests' ChoiceBased on 235 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.5
Facilities
7.4
Staff
8.0
Value for money
7.4
Free WiFi
7.3
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End of dialog contentReviewed: 15 March 2024
Caldas
ColombiaLas almohadas se sienten viejas
Stayed in March 2024
Reviewed: 10 January 2024
Felipe
United KingdomThey offer a parking service included. when you arrive they charge extra fee for parking service. Breakfast service is so normal nothing valued. Into the room it looks nice but the bathroom was a bit dirty.
Room was nice and the service was so normal. Anything else for share.
Stayed in January 2024
Reviewed: 11 November 2023
Enrique
United StatesIf your room face the street it might noisy at times
Close to good restaurants, shopping malls & grocery stores
Stayed in November 2023
Reviewed: 6 November 2023
Enrique
United StatesVehicular noise if your room face the street
Excellent location nearby restaurants & shopping malls
Stayed in November 2023
Reviewed: 13 October 2023
Edwin
United Statesits my second time in that hotel and both times the tv was broken
Breakfast was excellent,
Stayed in September 2023
Reviewed: 26 September 2023
Kirchner
Curaçao1. Room much too cold. 2. Room needs better lighting, change to white led bulbs. 3. TV image too dark. Few TV channels options. 4. WiFi signal too weak. 5. No other place to sit and read/relax etc. Bar is not suitable.
Staff service excellent. Big Plus. No disturbances or outside noises in room. Very quiet.
Stayed in September 2023
Reviewed: 13 August 2023
Jhonatan
Costa RicaToo much noise (construction and other guests screaming late at night).
Location
Stayed in August 2023
Reviewed: 6 August 2023
Uriel
United StatesThe bed,bathroom,toiletries.
The Location,the price
Stayed in August 2023
Reviewed: 29 May 2023
Taine
ColombiaThe room has little natural light. The day I arrived there was no light. The breakfast service is too slow and the options are limited.
The room is spacious and the closet is quite spacious,
Stayed in April 2023
Reviewed: 26 May 2023
Daniel
Netherlandshotel needs a renovation
great location and friendly staff
Stayed in May 2023
Reviewed: 25 April 2023
Luis
Dominican RepublicSimilar breakfast options for each day.
Great comfy rooms, staff, and accommodations.
Stayed in April 2023
Reviewed: 25 April 2023
Luis
Dominican RepublicSmall parking spaces
Great location, comfortable rooms, great staff.
Stayed in April 2023
Reviewed: 15 April 2023
Anna
ArubaI think a security to open the door. Front desk lady is always busy . Have to wait before she open door.
Breakfast is good very friendly people
Stayed in April 2023
Reviewed: 8 February 2023
Gustavo
United StatesUNFORTUNATELY, our room at the Santa Barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt like an airplane was taking off outside our windows, made it impossible to rest, sleep or even st be. We could not sleep at all the first night. We were tired from a full day of sightseeing and were unable to even get up to complain. Fortunately, the next morning we did, address the issue and were moved that night to a different location which turned out just fine. They called us a taxi, which was kind of unnecessary because it was just two blocks away but it was close to midnight and was safer to take a taxi. It was not a lot of money, and they could have paid for it but did not. Still not bad for a 3 star hotel with a 4 star customer service!!!!🤩
The location, the value for the money and the breakfast. The room was small, but very comfortable bed and with nice cosmopolitan decor! The best was the customer services!! We had an issue with our room and they were willing and able to solve the issue. Not easy nor an issue of death or live nut still a very important issue for us. They moved us to a sister location, THE BLACK HOTEL, two blocks away which in truth was a much nicer and fun looking place with an amazing rooftop bar/ restaurant and delightful staff, from the receptionist to the restaurant help. It was worth the aggravation that made us move!!!
Stayed in February 2023
Reviewed: 1 February 2023
Juan
United StatesN/a
Ok
Stayed in January 2023
Reviewed: 29 January 2023
Julian
ColombiaSeems a bit old and some renovarios might be useful.
Location and friendly staff, place was very clean
Stayed in January 2023
Reviewed: 30 November 2022
Jonathan
ColombiaLights were to white and the tv signal wasn't good
Breakfast
Stayed in November 2022
Reviewed: 23 October 2022
Daniel
Colombiala amabilidad y actitud del staff, terrible
la habitación estaba limpia
Stayed in October 2022
Reviewed: 19 September 2022
Javier
ColombiaThere is no coffee machine in the room. Is a basic room with not even a side bed lamp.
Firstly, the booking was for the Santa Barbara Real Hotel, however when we arrive they inform us that they were already full but that the can offer us a room at a nearby hotel, it was 3 blocks away. So this review is more about the Back Hotel Usaquen.
Stayed in September 2022
Reviewed: 24 August 2022
Jersonv
AustraliaThere is a lot of traffic so not good for light sleepers
Location, Check in was easy, hotel was very clean. The thing that I loved the most was the service provided by the lady at the restaurant.
Stayed in August 2022
Reviewed: 19 July 2022
Nataly
ArubaThe noice of the morning trucks🥴
The breakfast was very good and the staff also was very attend to us.
Stayed in July 2022
Reviewed: 6 June 2022
Alejandro
ColombiaThe room was too dark.
Very convenient taking into account that I was looking for a place close to my office and this was 5mins walk away. Also very close to Usaquen and all its restaurants.
Stayed in June 2022
Reviewed: 9 May 2022
Sandra
United Statesthe bed to small
Stayed in May 2022
Reviewed: 30 April 2022
Daniel
United Statesroom and bathroom were a bit dark
location is great, breakfast was just right
Stayed in April 2022
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