Troncal del Caribe Kilometro 33 via la guajira, 123456 El Zaino, Colombia
#2 of 36 hotels in El Zaino
Guests' ChoiceBased on 620 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.7
Staff
9.7
Value for money
9.6
Free WiFi
8.9
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End of dialog contentReviewed: 1 May 2024
Ivo
NetherlandsThe room was big but you could not probably sit with 2 persons inside. Except on the bed.
Great pool. Good breakfast. Very close to the park.
Stayed in April 2024
Reviewed: 30 April 2024
Roman
UkraineNothing
This hotel is the best that can happen with you in Tayrona area. Delicious food, comfortable rooms, great pool, gorges views. We even left our luggage and pick up next day after Tayrona night. Very good value for money, highly recommended. Thank you so much!
Stayed in April 2024
Reviewed: 29 April 2024
Christine
United StatesThe only very minor issue was that the bathrooms were a bit dark - so consider bringing a lighted mirror if you need more light to get ready.
Amazing hotel! The staff were incredibly welcoming and helpful, and are happy to offer suggestions for activities in the nearby area. They can also arrange lunch reservations for you at their other properties if you are interested to visit them, since otherwise they are limited to guests only. The location was perfect for us - it's about halfway between Santa Marta and Palomino and is walking distance to the main entrance to Parque Tyrona. There are also some small shops and restaurants along the road in walking distance, but we ate nearly all our meals at the hotel becase the food was so good! The included breakfast was excellent and the portions generous, and the all-day coffee and tea service was a great touch. We loved exploring the grounds, including the river a short walk down a scenic trail. Lounging by the pool was also lovely, with mounrtain views all around you. Our room was comfortable and spacious.
Stayed in April 2024
Reviewed: 28 April 2024
Karen
United KingdomThis is in the perfect location, 5 minutes walk from Tayrona National Park entrance, and is such a peaceful place. The rooms are large and super comfortable and the staff were great. In particular Angie and Samuel who went out of their way to help me get my passport back. Couldn’t recommend this place more
Stayed in April 2024
Reviewed: 27 April 2024
Lisa
United StatesGorgeous location, tasteful and modern and very well maintained
Stayed in April 2024
Reviewed: 26 April 2024
Carolina
ColombiaExcellent option for relaxing
Stayed in April 2024
Reviewed: 25 April 2024
Camila
CanadaThe privacy of the bathroom…
Stayed in April 2024
Reviewed: 20 April 2024
Maike
GermanyThe room smelled like dampness and dirt… it’s hard to tell, but it didn’t smell like clean, when we entered the room. Also, the way walking to the Hotel was like with little stones, so we had to carry the luggage.
We loved the quietness… it was easy to rest there and the staff was extremely kind and helpful!!!
Stayed in April 2024
Reviewed: 18 April 2024
Christy
ColombiaOne of our rooms had a hole somewhere where little critters (lizard, bugs) got in. They didn't have room the first night to change us but the second night we were able to be in another room that did not have the same problem.
The pool, location in the mountains, cute cabins, excellent and sweet staff, massages, free breakfast, and restaurants were all incredible! The cocktails were great, too. We loved the attention to detail and how pampered we felt.
Stayed in April 2024
Reviewed: 18 April 2024
Sandra
ColombiaThe only problem we had was the insects that were coming into our cabaña somehow. We couldn’t keep them away :)
We loved the architectural design of the property - the pool area was so gorgeous! The cabaña where we stayed was spacious and the bathroom was amazing. We absolutely loved the food, and the staff were very helpful, friendly and professional.
Stayed in April 2024
Reviewed: 14 April 2024
Pien
NetherlandsNothing
Super relaxed, close to both entrances of the park. No problem leaving your luggage and very nice that after your tayrona hike you can spoil yourself with a cold drink and a dip in the pool before you are on to your next destination
Stayed in April 2024
Reviewed: 14 April 2024
Joseph
United StatesThe property is a bit rustic, which is what you should expect if you do a little research about the area. We enjoyed it, but others may find it a bit more rustic than they’d like (ie. bugs/climate control, etc).
Terrific property and amenities. The food was excellent and the staff were so welcoming and accommodating.
Stayed in April 2024
Reviewed: 7 April 2024
Chloe
ColombiaI wish it had a gym or some fitness space. Only thing it’s missing. And maybe more to the menu, have a set lunch menu. After day 5 I got bored of the selection of food but only because we didn’t eat anywhere else.
The property itself is so beautiful! So peaceful and everything in between.
Stayed in April 2024
Reviewed: 5 April 2024
Tom
Netherlandsrestaurant at sister hotel, very close by, has more extensive menu in the restaurant
this is a lovely hotel with very comfortable rooms, great swimmingpool and beautiful grounds, very nice staff, very professional and friendly, highly recommended
Stayed in January 2024
Reviewed: 4 April 2024
Karl
United StatesFriendly and accommodating staff
Stayed in April 2024
Reviewed: 3 April 2024
Prateek
United KingdomGreat location for access to Tayrona
Stayed in April 2024
Reviewed: 30 March 2024
Lee
United StatesRestaurant staff didn't speak much English.
Location... beautiful grounds... oasis in the jungle.
Stayed in March 2024
Reviewed: 29 March 2024
Lauren
United StatesNothing
The rooms were spacious, excellent service and nice pool.
Stayed in March 2024
Reviewed: 28 March 2024
Veerle
Belgium/
Beautiful and practical location. Wonderful views, easy access to the river, the jungle, beaches and Tayrona park. The facilities are great. The staff absolutely amazing, they are so so friendly and do everything to make your stay unforgettable. The massage team is extremely skilled. Highly recommend!!
Stayed in March 2024
Reviewed: 25 March 2024
Deborah
United StatesThe coffee. We are in Colombia! If needed we would have been happy to pay extra for some espresso and drip coffee. Also would be good if staff was a bit more informed and helpful about how to visit Tayrona park - they could have a map or suggestions etc.
Wonderful! Super convenient for visiting Tayrona Park. Beautiful pool and property - food was good and service and staff very friendly.
Stayed in March 2024
Reviewed: 22 March 2024
Rubi
RomaniaStunning location in the middle of nature, excellently maintained and lovely staff, very close to the entrance of Tayrona Natural Park (just 10 mins walk away). Great location and service. Excellent breakfast and dinner. The air-conditioned rooms are spacious and well equipped with comfy beds and pillows. The staff is very passionate about their job, professional, helpful and friendly and do everything to make your stay as pleasant as possible. Consumption at the hotel can be paid by card.
Stayed in March 2024
Reviewed: 22 March 2024
Mykola
UkraineOur room, which was the biggest on resort, did not have AC for this main reason Although it AC was not explicitly mentioned in room description, nowadays you have to it in CAPITAL letters
Great location and service. Excellent breakfast and dinner.
Stayed in March 2024
Reviewed: 21 March 2024
Thomas
United StatesAmazing staff that provided excellent service. The food was great and the grounds are beautiful. Short walk to Tayrona entrence.
Stayed in March 2024
Reviewed: 20 March 2024
Andina
United KingdomThe only tiny downside was that the western music played in the bar in the evening. Shame it wasn’t relaxing Latin music instead. Really a very minor thing.
Absolutely stunning location, excellently maintained and lovely staff. The pool, the river, the proximity to tayrona, and the hike on the grounds of the hotel were all amazing!
Stayed in March 2024
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