Troncal del Caribe Km 30, 123456 El Zaino, Colombia
#1 of 36 hotels in El Zaino
Guests' ChoiceBased on 346 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.7
Staff
9.7
Value for money
9.6
Free WiFi
9.0
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End of dialog contentReviewed: 3 May 2024
Ceesar8
SpainBuilt a hotel of this size into a protected National Park as Tayrona, is not that eco-sustainable. Maybe guests should inform themselfs before visit it.
The Bungalows with our private pools among the nature was unexpected. The calm and energy you can receive from the jungle is priceless. Also, breakfast with views was sublime. You could enjoy it with pool views and ask for a large variety of options.
Stayed in April 2024
Reviewed: 1 May 2024
Oscar
SpainUn lugar ESPECTACULAR 😍🙏. Sensación de estar en Bali
Stayed in April 2024
Reviewed: 30 April 2024
Fiona
United KingdomNothing!
Such a beautiful location and decorated in a simple, understated but beautiful way to match. Having our own private pool and looking out into the jungle was incredible! Staff couldn’t do enough to help us. The electricity went out in our room and they had fixed it by the time we’d finished our meal. Food was also delicious!
Stayed in April 2024
Reviewed: 27 April 2024
Jessica
Canada- It was a bit hard to control the water temperature in our shower (really hot or cold sometimes)
- The hotel is really beautiful and the view from the pool is just stunning. - The staff is really nice and helpful, they will go above and beyond to make your stay unforgettable. - Our bungalow was really nice and clean and the bed was really comfortable. - The food was excellent and the price was really good. - If you plan to go to Tayronna, the entry 5min away from the hotel.
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United KingdomHaving to leave.....
Everything! It's an amazing hotel. It's set in beautiful grounds with a lovely swimming pool. The staff are friendly and very helpful. The breakfast and other meals were of excellent standard. Thank you for a lovely stay.
Stayed in April 2024
Reviewed: 22 April 2024
Nina
ColombiaThe nature is incredible in this place! Seems that you are in your own personal paradise. Cause you live in a villa surrounded by nature and silence. Personal was friendly, helped with every question. Food is delicious, not cheap, but it’s worth it. Sometimes we ordered one plate for two, cause it was big. For now, this hotel is number one in my personal list.
Stayed in April 2024
Reviewed: 18 April 2024
Jill
United KingdomBeautiful setting. Staff very helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Gary
United StatesThey were doing a little bit of work on the deck, but when asked you expect them to do it except when people are there
Luz is at the front desk and she is very good with English. She helped organize a taxi to the other property told me about the national park that you have to do which is only a five minute walk from the hotel once you get into the national park be prepared to walk 2 1/2 hours each direction along a beautiful path with great vistas of the beach roughly 10 miles in total, but it’s gotta be done
Stayed in April 2024
Reviewed: 11 April 2024
Wandering
United KingdomMore variety for breakfast and the option for a cappuccino in the mornings would have been nice. Ditto for in-room tea or coffee options.
Loved everything about our stay. Friendly and helpful staff , excellent rooms/bungalow, pool and common areas. Loved the access to the river. 10 mins walk to the El Zaino entrance making it perfect for Tayrona day trip.
Stayed in April 2024
Reviewed: 8 April 2024
Adam
United StatesThere is nothing I did not like about the resort. There is not much of a town anywhere close.
Amazing location, right on the edge of the jungle. It was possible to see and hear wildlife from our porch.
Stayed in April 2024
Reviewed: 8 April 2024
Malen
NorwayVery friendly staff, amazing room/cabana! The hotel is so beautiful! The ordering of food could be done online and to the cabana.
Stayed in April 2024
Reviewed: 7 April 2024
Soroush
United KingdomNothing
The pool, the food and staff all amazing
Stayed in April 2024
Reviewed: 7 April 2024
Alena
CanadaNothing, everything was perfection!
The hotel grounds were spectacular, and the location was perfect for many activities in the area - we especially enjoyed exploring along the river and nearby trails, and it was a short drive to some incredible beaches. The food, service, and rooms were absolutely top notch, and we would absolutely recommend this hotel!
Stayed in April 2024
Reviewed: 6 April 2024
Oscar
United StatesNone.
Every little thing!!!!!
Stayed in April 2024
Reviewed: 2 April 2024
Caroline
United KingdomNothing! It was really perfect and we were sad to leave.
Really one of those once in a lifetime experiences. We loved it! The food was so so good. There's an open kitchen and if it wasn't so hot, it'd be good to do a Chef's Table sort of thing. Our room as beautiful as was the plunge pool which was perfect for our toddler. We did the cocao tour and that was great too. We had a hire car and the hotel's directions worked perfectly for us! Everything was very reasonably priced given the setting and location.
Stayed in April 2024
Reviewed: 1 April 2024
Yanina
United StatesThis is a boutique hotel, with a limited choice of bar and restaurant beverages. The food was also just ok for us. Staff speaks either no or very little English, so communication is difficult.
This hotel is beautiful. It is an oasis in the lush jungle, with gorgeous views from the pool, restaurant and bar. Each bungalow has a dip pool. The location is 5 min. drive from Tayrona National Park, 40 min. to Santa Anna, close to beaches, and other activities. Very clean, the staff is personable and nice.
Stayed in March 2024
Reviewed: 29 March 2024
Ellie
United KingdomHard to get sun beds when everyone there
Amazing setting with lovely views and very beautiful grounds. Swimming spot just past the spa in the river that no one seems to go to so very quiet. They also help organise various day trips to local beaches. And the food is great!!
Stayed in March 2024
Reviewed: 29 March 2024
Veerle
Belgium/
I’m a returning traveler to Senda Watapuy. It’s such a beautiful place with the best views and heartwarming staff. Watapuy offers the comfort of a high quality hotel with direct access to the most beautiful nature. The river and jungle are accessible from the hotel and Tayrona Park is a 10 minutes walk away. The massage team is amazing. I highly recommend this wonderful place!
Stayed in March 2024
Reviewed: 28 March 2024
Cornelia
AustriaReception is not available in the evenings (many people waiting for somebody to return as there was no hint either that reception is closed), our poollight did not work the first night and we needed 2 reminders the next day to finally get it fixed, so one night (out of only 2 :() we could not use the whirlpool and were not given any kind of compensation (which we did not ask for also) - a drink on the house, dropping kids charges for one night etc would be what I expect in that category, laundry service is marketed but not available, entrance hall and pool area is way more impressive than rooms to be fair but still a really great deal!
Paradise - the hotel and surroundings, had no glue that an enhanced river where you can float and hile around is attached to the property. Only minutes walk from Park Entrance. Super food and service!
Stayed in March 2024
Reviewed: 26 March 2024
Olga
United StatesThe location is perfect - about a 10-minute walk to the main entrance to Tayrona National Park. We had a bungalow with a private jacuzzi and that was fantastic. The food at the restaurant was excellent, so far the best restaurant on the trip.
Stayed in March 2024
Reviewed: 24 March 2024
Yannik
GermanyWhen you activate the bubbles in the jacuzzi, it gets super hot… (43 degrees Celsius). Bubbles without the hot water would be better :)
Beautiful Setting in the Nature, nice Main Pool and cool (but very hot) jacuzzis at the Bungalows. Breakfast was good as well, dinner also!
Stayed in March 2024
Reviewed: 21 March 2024
Anders
DenmarkDifficult to control temperatures on warm days + wildlife is wild and difficult to avoid
Everything!
Stayed in March 2024
Reviewed: 19 March 2024
Katy
United KingdomNothing
Incredible hotel. Everything you could want!
Stayed in March 2024
Reviewed: 18 March 2024
Victor
United StatesNothing bad to say.
The staff was friendly. The place is beautiful and clean.
Stayed in March 2024
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