Diagonal 10 # 6N - 15, 200001 Valledupar, Colombia
#4 of 47 hotels in Valledupar
Guests' ChoiceBased on 171 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
9.1
Free WiFi
9.2
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End of dialog contentReviewed: 2 June 2024
Farid
NetherlandsMy flight got three hours delayed which made me arrive quite late. So to spend at least a little time with my girlfriend that day she brought me from the airport to my hotel. She didn’t spend the night yet I had to pay extra for her being able to visit me. Absolutely ridiculous imo. I’m used to pay for a room. This was a room with a double bed so technically for two persons yet you have to pay extra for the second person. Makes no sense to me but she didn’t even spend the night. Was maybe there for an hour. And the next day when she came to pick me up I wasn’t fully ready yet so I wanted to go and get her downstairs, take her to my room while I was finishing packing and the hotel staff quickly went to her to ask her if she had paid or not. I’ve never experienced anything like that ever before in any hotel in any country.
It was good. Warm water. Decent breakfast. Probably the best breakfast you’ll get in a hotel in this city. It’s known as the best hotel in the city for a reason. I also like that you can pay a little extra for a late check out.
Stayed in May 2024
Reviewed: 20 May 2024
Armando
South KoreaI was charged twice for taxes/fees. Unfortunately, Booking wasn't clear enough about it. Thus, I was disappointed in this grey zone and ended up paying twice taxes/fees. Therefore, I had to book extra nights through other platforms that clarify the payment/taxes. Rather than that, no issues at all.
The staff was amazing 👏
Stayed in May 2024
Reviewed: 15 May 2024
Lineth
United StatesEverything
Stayed in May 2024
Reviewed: 8 March 2024
Casalins
United StatesThe cleanliness and my pool view
The staff is so courteous & excellent customer service
Stayed in March 2024
Reviewed: 1 March 2024
Mary
ColombiaExcelent
Excelent
Stayed in February 2024
Reviewed: 25 February 2024
Baute
IrelandEverything was amazing
Staff are amazing
Stayed in January 2024
Reviewed: 27 January 2024
Daniel
ColombiaSonesta is the best hotel in Valledupar.
Stayed in December 2023
Reviewed: 11 November 2023
Oscar
ColombiaPerfecto
Stayed in September 2023
Reviewed: 10 November 2023
Paula
Colombiaprice
breakfast
Stayed in November 2023
Reviewed: 13 September 2023
Liz
United StatesEverything was wonderful 👌🏽👍🏽
Stayed in September 2023
Reviewed: 10 July 2023
Jaka
SloveniaOur room had a very bad smell of the wet carpet and AC was ignoring the settings you would input so it would always make the room extremely cold.
Great location, very friendly staff, okay facilities
Stayed in July 2023
Reviewed: 10 July 2023
Gregorib
ColombiaStaff service was great.
Stayed in July 2023
Reviewed: 2 July 2023
Carlos
United StatesAmigable staff
Stayed in June 2023
Reviewed: 24 June 2023
Ericson
United StatesPool
Location
Stayed in June 2023
Reviewed: 13 March 2023
Nelson
United StatesImpeccably maintained and great location!
Stayed in March 2023
Reviewed: 10 March 2023
Nelson
United StatesThe Staff takes extraordinary care to satisfy all needs, attention and beyond. I always leave feeling that I have been received with the greatest care!
Stayed in February 2023
Reviewed: 23 February 2023
Tim
United StatesThe internet kept going offline in my room repeatedly I asked to be put on the top floor in my pre travel request and got a response that says you are taken care of so I assumed.
The pool and view
Stayed in February 2023
Reviewed: 20 February 2023
Robert
ArubaBreakfast more variatiob🇦🇼👍
Servicservicee Room
Stayed in February 2023
Reviewed: 8 January 2023
Sigfred
United StatesThe gym in the basement has no windows, no bathroom, poor ventilation and mostly old equipment.
Just about everything was excellent, apart from the gym in the basement.
Stayed in January 2023
Reviewed: 8 January 2023
Maria
AustraliaThe pool close so early and the entrance to the parking was very annoying and slow system.
Everything.
Stayed in January 2023
Reviewed: 4 November 2022
Patricia
United Statesit was a great location its clean the staff very polite and the rooms very comfortable all with great value
Stayed in October 2022
Reviewed: 17 October 2022
Karla
Colombia!El servicio es excelente!
Stayed in October 2022
Reviewed: 10 September 2022
Karin
ChileEverything perfect
The room was big, nice size tv, variety in mini bar, big and comfortable bed. The restaurant offers meals, which is convenient when arriving late in the evening and food/drinks were delicious. Breakfast is Colombian style and it has a variety of options. Personally, I missed having pancakes or waffles as option but arepas, fruits and bread were good for me anyways. The pool has a nice size, they provide towels and it has a beautiful view to the hills. It is a perfect spot to grab a drink from the bar and relax. The location is what I liked the most, because it is at the shopping center so no need to grab taxis or worried about where to go to eat, shop, grab coffee or cinema. The staff was very friendly as well.
Stayed in September 2022
Reviewed: 2 September 2022
Irama
Spainstaff could respond a little faster
clean, convenient, good value for money.
Stayed in August 2022
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