I liked everything.

Service and food are great.

Stayed in March 2024

The pool was amazing and the mountain views were beautiful!! And the staff were very warm and welcoming!!!

Stayed in February 2024

- wifi was not working very well - the room was great but it needs a bit more maintenance. E.g. mouldy walls.

- very friendly and helpful staff - beautiful location - very clean - very good price value

Stayed in March 2024

Unfortunately the hotel allows guests to bring individual speakers for music. So a peaceful and tranquil environment was a bit ruined for us. We were in between two rooms which both used their speakers. The rooms had little sound insolation so our room had competing loud music and at times we felt like we were sleeping in a nightclub. The night staff were very kind trying to help and asked many times for them to turn it down - they didn’t turn it down much but we appreciate their effort of the staff to help. I feel that if they simply ban personal speakers then the hotel could live up to the peaceful tranquil and romantic resort it advertises to be.

The hotel grounds are in a beautiful setting 30mins from town the hills of Pereira. The pool and restaurant have stunning views and dining in the little pergolas is romantic. The room was clean and also had a lovely view. We didn’t use the spa facilities but they looked very nice and people who used them looked happy. The guide, Miele - the friendly dog!, took us to the look out point which was worth the trek! Staff was friendly and helpful - our Spanish was terrible and yet they managed to help us organize some excursions with Jorge who was a great guide to some popular sites around.

Stayed in February 2024

The place is wonderful once you get there - But the road to the place is rough and in some places dangerous. Makes going to and from the property unpleasant.

Beautiful property - fantastic views - great spa facilities - friendly staff

Stayed in February 2024

Visited and stayed overnight for spa services. Clean and luxurious. It was a very relaxing stay with attentive services. Spa services were everything we expected!

Stayed in January 2024

We had difficulties with communication with staff - almost nobody speaks English! They did not understand when we need a pick up to the airport, almost everytime we ordered dinner they did not bring our drings or bring different ones. I would expect English speaking personel at 5 star hotel.

Perfect facilities and great views ( mountains and jungles) from the hotel.

Stayed in February 2024

Not the best WiFi connection in the room., had to frequently open my door to get a good connection.

Unique location, great food, and good people working there.

Stayed in February 2024

There was nothing I didn't like everything was beautiful.

What we love the most was the vegetation,the panoramic views and how peaceful and relaxing it was. Love the Aguacate hamaca with the net, it was amazing. The Christmas dinner was delicious.

Stayed in December 2023

While the rooms were nicely done from local materials and ours had a lovely spa bath, some people may find them a little ‘rustic’. We liked the local charm.

Amazing setting in the hills & countryside outside Pereira. Staff were really nice people and very helpful/accommodating. Food was very high quality and good value. They organised private local trips to Cocora Valley, horse riding, coffee plantation and thermal springs all of which were great thanks to Jorge, their driver, and good value for money. You can eat meals all over the property in private pergolas (which were magical at night) rather than just in a central restaurant.

Stayed in December 2023

Spa facilities were not always available, even when they were supposed to be. You need to let them know in advance to turn those on for you, and even when asked, it wasn't always successful.. Massage is not recommended. Both our masseuse, were more gently patting than massaging. Reception should have more information of regional attractions like the cocora Valley opening times..

Nice intimate place with only a few rooms. The views from the restaurant were breathtaking, Food was always delicious and generous, Facilities like the pool and jacuzzi are good and relaxing. Staff, especially the kitchen staff, were very nice and welcoming. When we drove to a coffee farm and navigation app wasn't giving accurate directions, one of the staff drove over 10 minutes so we could follow. Don't miss the short hike to the hand at the top!

Stayed in September 2023

I liked everything

The property is an idyllic place nested in the mountains. Serenity is the best word to describe it

Stayed in November 2023

We had a small incident during our stay. There was an animal in the attic such as sloth or something making big noises. The first night we were so scared. It went on for 2-3 hours. The second night we got used to it. lol.

The views are spectacular The room was really spacious with Jacuzzi The breakfast was excellent. Staff is amazing

Stayed in November 2023

None

Beautiful hotel and spa

Stayed in October 2023

Special location, staff was wonderful and surrpunded by nature

Stayed in October 2023

The place is absolutely beautiful with stunning view, surrounded by green vegetation, mountains, valley and flowers. The facilities sauna, pool, massage rooms all of them with amazing views, everything clean and very well organized. On the top of that there is the staff always welling to make your stay comfortable, happy and relax, all the staff very attentive and caring as well. I was with my mom and we both were thrilled and very pleased.

Stayed in September 2023

Stay a open a bit later for dinner.

The staff and the breakfast was great.

Stayed in August 2023

Nothing

Off the beaten path, but a luxurious place to stay near Periera. Splurge and get the Villa, nothing like your own private pool, patio, and hot tub! The rest of the property is laid out well, pool area, pool bar, private dining pergolas, etc. Food was great as well!

Stayed in August 2023

Our room's sink was acting up.

Everything is nice, rooms are spacious, pool and Jacuzzi are great, prenty spaces to eat, relax, enjoy the view. Staff was friendly and very helpful, specially our driver, Jorge, and Jaime in the pool bar.

Stayed in July 2023

I think some of the tiles etc need to repaired (in our shower and some of the stairways)

The views were amazing. The food was good. We enjoyed the hammock in our room and in the pool area.

Stayed in June 2023

excelente customer service since they pick us at the airport always we have transportation any time any destination we wanted 👍

Stayed in May 2023

Nothing!

The staff were superb. The view and grounds were spectacular.

Stayed in May 2023

I loved everything, but the location was a little hard to find.

This Hotel was a place you would remember and put in the memory book!

Stayed in April 2023

could have had more options for breakfast

Free transportation to and from the airport very friendly and accommodating staff

Stayed in March 2023