The hotel is about a 20 minute walk from the town square (Santander Parque) in Leticia, which was fine to walk in the daylight, but I wouldn't do it late at night. We did end up getting a bit turned around after dark and getting a tuktuk to return us to the hotel! The cabins were clean and spacious with cute decor and a fridge, and the staff was friendly. One of the hotel staff showed us monkeys eating papaya just outside the hotel one morning, which was great. There was always drinking water available and wifi in the lobby area. The breakfast was fine. The best part of the hotel was the beautiful outdoor pool, which was a fantastic way to cool down as we were not used to the heat in the Amazonas.

Stayed in March 2024

A bit far away from the centre. You should get a tuktuk to pick you up and drop you off at the hotel.

Monkey Room. Our room was great. Very clean, with AC and all the basics. Staff is really friendly and helpful. They organise for us an early cab and everything was great. The Swimming pool is very well maintained.

Stayed in January 2024

Maybe bed lights could increase the comfort. No hot water in shower but who needs that in the jungle?

Really friendly staff, helpful and understanding. Nice swimming pool and good value for money. Room with good airco. Quiet outskirts of town. Breakfast decent simple.

Stayed in March 2023

Hot water would have been preferable as we'd been in the jungle and needed hot showers

breakfast was adequate. the pool was lovely and clean

Stayed in December 2022

super noisy from the road and a person watching television súper super loud from another room. we couldn’t notify since we were lock for the night in one side of the property.

The design is super interesting. breakfast was one of the best we had.

Stayed in January 2022

The Wifi didn't work the full time that we were there

Very nice hotel. Comfortable, clean, and welcoming staff.

Stayed in January 2022

Internet was not working while there. Hard to contact the people i was suppose to meet while in Leticia.

Breakfast was great everyday! Friendly staff! Room was clean upon arrival, and staff took care of it everyday. Very satisfied with service.

Stayed in December 2021

We saw every day monkeys coming to the hotel , they were pretty and also the staff was really nice and helpful

Stayed in July 2021

The hotel doesn’t offer food, only the breakfast. If you want dinner you must ask for it with anticipation or ask for delivery from other place. There are no snacks, we were told a waiter or barman was going to arrive, we waited until 5:00pm and nobody showed up so we left. The pool water was not that crystalline. There’s no place to hold the soap or shampoo.

The receptionists were very kind, they call a Tuktuk anytime you need a ride. There is fresh and cold water available for you to drink anytime.

Stayed in March 2024

A nice property in Letici, a little further from town. We only stayed for a night so we didnt get a chance to use the pool but everything else was nice, especially the beds were very comfortable.

Stayed in December 2023

Not that it was a bad thing, just to mention it: You will be in the amazon rain forest, there will be some animals, it is possible that one enters your room. Hotel Utüane did everything for this not to happen, but it still can. There is only cold water (this is no problem, the air is hot enough), and there is no hair dryer in the room. As all Hotel and Hostel rooms in the world, it lacks hooks to hand clothes, towels, usw.

The people were really friendly and helped with everything we asked for. When we left they were decorating for christmas and wanted to take pictures with us. The location is very nice. The rooms have a good size and have a balcony with mosquito-nets. The pool is perfect and even has a freshwater shower next to it.

Stayed in November 2023

Pool was under construction - couldn’t use.

Our own room and bathroom. We stayed twice, once at beginning of Amazon and end. Second room much better with air con.

Stayed in July 2023

excessively priced. The hotel is in the outer skirts of LETICIA. The bed was not comfortable and the sheets and pillows did not smell clean. The breakfast was too simple, no effort put in. this experience was not even worth half of what we were charged.

the pool and the coffee

Stayed in June 2023

If you came to check on this hotel, you can stop serching. You found the best hotel in Leticia!!! Its a beautiful place! By the way, what attracted me to this hotel in the first place was the fact that they left bowls with food and water for the street dogs. I thought to myself that such a hotel must be an outstanding hotel, and indeed I was right. A very High class hotel with prices of an economical one. Your buck goes a long way in terms of: location quality, cleanliness, facilities, comfort, staff and free internet. From the moment you enter you feel luxury, the staff is amazing!! And it is clear that the hotel has a very high standarts of service, the staff really goes out of their way to give you the best experience, and it is clear that the guest's satisfaction is the top priority of the staff. It starts from Galiana at the reception. Carlos - in the dining room Elisabel - the coffee queen... And most of all the manager, Ishmael - What a charming guy, humble, full of kindness, personal charm and willingness to help. We stayed at the hotel for a week, and felt like family. Besides the great attitude, the hotel is beautiful, the service consciousness is very high, the rooms were also large, spacious and clean, and well equipped. There are two wonderful pools. Excellent restaurants - where there is a variety of food and exquisite service. The hotel is in a superb location; 10 minutes drive from the airport, and close to the city center - to all restaurants, travel agencies, shops, and in front of a bank, where there is also an ATM machine. In short, an unforgettable experience. And to top it all off, since we missed a flight, and had to purchase new plane tickets for the next evening - they allowed us to check out in the evening at no extra cost. There are many pictures I took on this trip, but the one that is closest to my heart is the one where I took a picture with the manager, Ishmael. Highly recommend!!!

Stayed in March 2023

Cleaning of the rooms could be better

Very nice pool

Stayed in July 2022

The city of Leticia has serious problems of internet connectivity, apparently the Colombian government has no idea the city belongs to Colombia. On the other hand, why do you need internet if you go to the Amazon jungle?

The hotel is near to the airport. It has excellent facilities, with nice independent cabins. You get a basic but enough breakfast. The rooms are clean and the service is excellent.

Stayed in April 2022

good service

Stayed in February 2022

The breakfast could've been more varied, but it was well-prepared.

The staff was very nice and the place was quiet and clean.

Stayed in March 2022

This hotel must have seen better days. It seened run down and neglected. The pool was filthy and the room felt more like a hotel in a lower price class. Its a long walk to the town centre, you can of course get a tuk tuk but it feels isolated.

It was quiet, breakfast was ok, staff were reasonably friendly.

Stayed in February 2022

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Stayed in February 2024

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Stayed in June 2023

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Stayed in April 2023

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Stayed in December 2022

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Stayed in October 2022