Bruges, Belgium
Positive section of review
Friendly staff who gave us a helpful map of the city and when we asked for an iron they sent one to the room immediately. Beds were comfortable and extremely clean bathroom. Had a TV with a working Chromecast which is rare these days so was able to stream easily. Hotel itself was pretty quiet despite the busy location.
Negative section of review
Flickering lights. Restaurant wasn't open due to refurbishment (which is fine but was not told this prior to stay so was expecting room service). Room was quite small considering the price. Was pretty plain and basic for a 4 star hotel. No coffee machine just a small kettle. You have to request the mini bar be filled fully and pay before staying rather than having the choice to take drinks while there and just take what you want and have individual drinks charged for instead. No number was given to contact hotel reception directly from the hotel room phones.
Bruges, Belgium
Positive section of review
Amazing location, property surroundings, breakfast, and amenities (wine, beer, soda, water, milk available to purchase around the clock). Aesthetically, this may be the nicest hotel I've ever stayed out. The prettiest part of Brugge is the property's garden/canal view. Loved the Clair de Lune room.
Negative section of review
Nothing truly. It's an amazing space.
Bruges, Belgium
Positive section of review
The location right on the canal & close to cafes, restaurants, all the sites. It’s also right on the edge of the residential area where you can wander quieter streets with all their beautiful houses. The hosts were great, very helpful & nothing was a problem.
Brussels, Belgium
Positive section of review
Amazing location, beautiful property, superb breakfast. We are so glad we chose The Hotel Brussels , we highly recommend it
Negative section of review
Nothing
Ostend, Belgium
Positive section of review
Good location, in downtown, near to stations. The room is a good size and clean.
Negative section of review
We wanted to stay one more night, but the woman at the reception (a little rude) told us that was no possible, because there was no availability, (without checking) but there was availability on the app. I felt it like discrimination, it was just when she found out that we were Mexicans (her face gave her away). There is always something available somewhere else, so we don't want to be where we are not welcome. Check its raiting
Brussels, Belgium
Positive section of review
Good location, nice layout, good security / card system. Staff was good!
Negative section of review
Old/outdated bathroom. Looked really nasty but then realized there was no tile it was all wood…so it was clean but waterdamaged. Plus shower took a lot of time to warm up.
Leuven, Belgium
Positive section of review
Very clean and had towels and shampoo.
Negative section of review
It didn’t have a bathroom door.
Brussels, Belgium
Positive section of review
Sauna, heights, breakfast
Negative section of review
Aircon system is automated and is not adjusted well, so its too hot at night. And blankets are thick, so its really hot.
Brussels, Belgium
Positive section of review
it was all very lovely!!
Negative section of review
the locks are very loud