Hong Kong, Hong Kong
Positive section of review
Stayed in National Hotels chain hotels since March 2017, 3rd stay at 99 Bonham. Loved the concept from the start - local chain, modern building with only 2 rooms on the floor and floor-to-ceiling windows, provided a unique home-like feeling of privacy in a quiet corner of a bustling city. Needless to say, it was a good value for money for a properly equipped room, fantastic location and proximity to all the key hotspots. Unfortunately, my recent stay was rather disappointing.
Negative section of review
Reminiscing the fantastic stays in the past years, this time we ventured to stay for a week and there were quite several shortcomings on the room side (noise from the ventilation system, rubbish left in the room after cleaning, reported issues with shower, etc.). Although the most distressing aspect was a fact that during last 2 nights I observed a rash on my feet, that upon arrival to Germany was examined by GP and described as bed bugs bites. It is worth noting that on 16.04.24 there was a pest control inspection in our room, requiring us to pack up all our belongings. I have contacted hotel management on this matter, which as expected, resulted in reply that "no bed bugs were found in the room" and it is hard to confirm my claim as "I have been to a lot of places before I checked out and reported 3 days after my check out", which I personally see as completely in line with flight back from Asia to Europe and subsequent doctor visit and I have encountered such rashes for the very first time in my life and first have judged them for mosquito bites. I fully understand the hotels position and am relieved to find out there were no bugs found in the rooms, and cannot claim otherwise, although amount of 21978 HKD paid for the stay falls short of meeting the anticipated standards even putting that case aside. Sad, but will prioritise other chains from now on.
Hong Kong, Hong Kong
Positive section of review
Great place to stay. Very well located, next to the MRT stn. HKU. The room is clean and quiet, beds are very comfortable. Friendly and helpfull staff. We had a very pleasant stay, will definitely come back.
Negative section of review
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Hong Kong, Hong Kong
Positive section of review
The view was good from top floor seaside. Location was ok, you can take metro to Hong Kong island in 15-20 minutes. You got HBO or some crazy old Jacky Chan movies on hotel-tv 🙏
Negative section of review
I stayed at the top floor, room 7715 I believe. The airco works poorly and it makes noise like an old diesel engine .
Hong Kong, Hong Kong
Positive section of review
Great location with a supermarket next door and plenty of local food options. Walking distance to Price Edward MTR. Beautifully refurbished building with lots of history.
Negative section of review
Perhaps we had expectations after looking at Booking.com ratings, the room cleanliness wasn't up to par. Mould in the bathroom and the tables felt unwiped. The room feels damp.
Hong Kong, Hong Kong
Positive section of review
It’s in a perfect location where is close to many restaurants and shops, and also well connected with various public transportation.
Negative section of review
The room size is relatively small.
Hong Kong, Hong Kong
Positive section of review
There are many restaurants and shops within walking distance , There will be one to suit your budget/adventure.
Negative section of review
The whole building where Hung Fai House located is under major renovation . There is lot of noise and dust at day time.
Hong Kong, Hong Kong
Positive section of review
Great location, great opportunity to feel like a resident of Hong Kong🐲
Hong Kong, Hong Kong
Positive section of review
The all staff was very nice , polite and helpful .
Negative section of review
The breakfast was not amazing. The array of stemmed dishes was not enough It was lack of stem fish
Hong Kong, Hong Kong
Positive section of review
Excellent staff and their srvice