Mumbai, India
Positive section of review
Breakfast was excellent in terms of the spread. The Indian filter coffee was underwhelming. The high tea in the afternoon was very good - however, the Sea lounge and in particular our table area was very cold due to being right below the A/c vents. Since we were celebrating my birthday, the staff gave us a surprise with a cake (because we had two rooms, they gave us 2 cakes which was a bit too much). The cake was delicious. Dinner at the Shamiana Restaurant was good (some dishes very good, others okay). The staff were very polite and helpful - so high marks for service.
Negative section of review
* The hotel room temperature was set to 18°C - we immediately set it to 24°C. * The Concierge did not have great offers for a tour to the Elephanta caves. The private boat offer with a speed boat was a bit too expensive. The other option was to have a guide but buy all tickets etc. ourselves. Finally, I booked a tour online from GetYourGuide which worked well. * After we checked in at 12 noon, we were unable to reserve a table for us at the Lebanese as well as the Chinese restaurants - which was somewhat disappointing. * After our dinner, the server forced 4 scoops of ice cream on us even though we said we did not want it.
Mussoorie, India
Positive section of review
Location not at all comfortable . Till the property construction is till going on. Not ready. Not known to anyone in the city also. No lifts. Too many steps up and down. No view of city at all. Conjugated wash room
Chittaurgarh, India
Positive section of review
Staff were indifferent, and when caught in a lie vain ignorance. Wi-Fi was only available in the lobby despite their gesticulations. All around crap.
Negative section of review
Location
Kodaikānāl, India
Positive section of review
No room service.. no one responds at the reception.. Water is dark.. geyser doesn't work.. location is next to the Bar which is disturbing
Negative section of review
Room size is good
Munnar, India
Positive section of review
Very helpful staff whenever we had a question or request. Would definitely stay again.
Pune, India
Positive section of review
Truly a sweet experience. The club house is one of the best feature.
New Delhi, India
Positive section of review
Location is near to new Delhi station.
Negative section of review
Rooms are suffocating, not properly maintained.
Ayodhya, India
Positive section of review
So happy my family
Negative section of review
Very good srvice
New Delhi, India
Positive section of review
Only room
Negative section of review
Staff not at all helpful. Called multiple times as I was not able to locate the location but there was 0% support from the person who answered the call. Seemed like he himself was not aware of it. When asked for hot water for bath, very casually they replied “season nahi hai toh nahi rakhte”
Amritsar, India
Positive section of review
Nothing
Negative section of review
Not properly cleaned. Small rooms. Bad customer service