Il-Gżira, Malta
Positive section of review
The hotel’s at a very good location in Sliema area where ferries and buses are just few minutes walk away. Restaurants and shops are just around the corner, too. We also loved going for the breakfast every morning although it could get really crowded at times but we definitely didn’t mind. The staff was amazing, every single one is friendly and very accommodating. I have to mention the wonderful Fiona who’s in-charge of the tours and excursions. Her passion for the job is unlike any other. On the day of my birthday, we arrived at our room to a very pleasant surprise. Lela just finished cleaning and we found our beds nicely decorated with a bottle of wine and a birthday note. What a great gesture from the hotel. I am very grateful.
Negative section of review
We had issues with the airconditioner because plenty of times that we couldn’t turn it on when it was really hot inside. Later we realized it was being controlled at the reception so we had to call every single time.
Vittoriosa, Malta
Positive section of review
Such an exquisite place to stay. Tastefully furnished and decorated, and impeccably clean. It is located in the middle of a remarkably charming neighbourhood, with great restaurant options nearby, and easy walk to the boat ride, ferry and bus stop. Phoebe, our host, is very pleasant. The extra efforts are much appreciated. She arranged a late breakfast on our last day, and let us keep our luggage in the place (although they have no staff standing by), while we're waiting for our ferry to Sicily in the afternoon.
Negative section of review
Some communication issues before our stay. The accommodation was booked one month before, three messages in booking.com plus an email were never replied to, the late arrival time request in the system was not acknowledged. We were getting worried, and finally the WhatsApp message was responded on the day we arrived. The instruction to get in was given pretty late, and it was incorrect. The code key to enter was wrong, and the indicated floor was wrong, so we had to go back with all our luggage from the second floor to the first floor. The room is dazzling, but for privacy, a door would be preferable to separate the toilet. A light bulb was missing from one of the table lamps, and the main light in the room did not work. Nevertheless, compared to the overall splendid experience in Malta, these are counted as minor inconveniences.
Sliema, Malta
Positive section of review
everything was great, the staff is very helpful. we could leave things after check-in and pick them up before the flight. the location is good for the bus. they have European power adapters. all recommendations
Marsalforn, Malta
Positive section of review
Great location, perfect view from balcony, beautiful embankment with Cafe and restaurants. Cousy rooms and everyday cleaning. Friendly personal. Everything was great.
St Julian's, Malta
Positive section of review
Robert kept us updated and communicated in a very professional way ensuring our stay was as comfortable as possible.
Birżebbuġa, Malta
Positive section of review
Location was great for us as we visited friends. Comfortable beds and everything clean. All felt new and fresh
Negative section of review
The instructions for the key codes could be clearer. We hadn’t realised there were two key codes involved or how to open the first one. The noise of the ships engines from the freeport was annoying at night.
Marsaxlokk, Malta
Positive section of review
Very clean, friendly, comfortable bed and great location, with lovely breakfast views across the harbour
Negative section of review
Nothing
Sliema, Malta
Positive section of review
It was comfortable, the windows was good to filtering noise from the street.
Sliema, Malta
Positive section of review
Fantastic stay would highly recommend!