The cost of stay is pretty high, as well as anything you buy there, but it was worth it because the facilities were up to the standard.

The premises of the resort are pretty big and there's a lot of preserved nature, so that's really nice. The check-in was easy, the room was nice, we had the last little hut-room in the row of huts and our windows looked directly into the jungle/forest, so that was nice, too. The property has access to 2 beaches - Playa Mantas seems to be public, even though i'm not sure how anyone outside the resort would get there, but Playa Blanca is private and you have to show a resort bracelet (or pay, i assume) to get there. And i understand why - cause boy, is that a beautiful beach!!! We had a delicious meal in their restaurant, had drinks, had fun with all the monkeys that come and try to steal things and then watched the most beautiful sunset. All in all, we had a wonderful experience! We also liked that the resort is not far away from San Jose and we could go directly to the airport from here for our flight at noon instead of having to spend the night in the capital. It was about a 2-hr drive to the airport (that's about 1 hr 15 min the whole way and about an hour for the last 5 km bc of crazy traffic :D so keep that in mind)

Stayed in March 2024

No information (labeling) to where the Carabela's Restaurant was relative to our rooms and we ended up in another restaurant that we had to pay (we had breakfast included). Luckily the restaurant staff as soon as they realized that, offer lunch for free.

Food was great, pool was good, beach was decent

Stayed in April 2024

The stairs to the cabin did not have a handle bar. Dangerous

Nice place in general

Stayed in February 2024

There was no written information as to how to contact the front desk 24/7. We ere given the reception number but it closed at a certain hour. For example—We had ‘key’ issues and physically had to drive to reception to resolve them.

The staff did their best to accommodate any issues we had promptly. They also compensated for glitches that came up in a very professional way.

Stayed in March 2024

I was somewhat disappointed in the quality of the food at the restaurants considering what you pay for it. But not a deal breaker.

Room was clean and nice. Ground are beautiful, Plata Blanca was crowded but gorgeous

Stayed in February 2024

The pools and beach were far, but we love that they had transportation.

The property it’s nice, the rooms were good. Ee loved the food it was amazing.

Stayed in January 2024

Beds

All you need in same place

Stayed in January 2024

Service at the restaurant in front of Playa Blanca was deficient, we had to get our own menu, we ordered and it took like 30 minutes to get our food, I asked if there was cake because it was my daughter's birthday and the guy forgot my request. Roads are in bad shape. There was a bad smell in the dressing and bathroom area at the location in playa blanca.

The beach is beautiful

Stayed in January 2024

Have a cuisine

Excellent location , great pool , beach club, etc

Stayed in January 2024

Communication! As a family we struggled with knowing where things were located within the very large complex that is shared by many othere resorts and housing developments. We had asked for a map and list of activities on arrival and were only given a poor print out that was very difficult to use. We thought from the pictures that everything was clustered together and that once we got there we could walk to the pools and beaches, etc, but that was not the case. Everything is spread out with other houses and complexes inbetween the pools and the housing, and the beach, etc. It took us a day of driving around, getting lost and asking directions before we knew where things were located within this large area of densely packed housing communities. The last day we went to reception and asked about prices for things and they then gave us a print out of activities happening within the resort area. We asked why they didn't give us this when we arrived even tho we asked for information and they appologized.

The meals are great and the pools, once you find them are amazing.

Stayed in December 2023

Show more pictures of the community and perhaps a map of the property to show the layout. I would like a bit more character in the room and not the bare bones set up it now is: no decorations, a living room with only 2 chairs in it.

We did not know what to expect, and the pictures did not show an accurate view. It is an extensive gated property with a lot of what seem to be privately owned or time-share houses and apartments. The resort has 2 (semi) private beaches that are gorgeous, but the facilities feel a bit dated. We stayed in a 6-person apartment. All the bare necessities were there, but nothing more. We loved going to Playa Blanco, and the hotel pass gave us free access and parking. But the towel service is only valid at the pool at the main resort. We loved the overall experience, but it felt more like a community of regular visitors than a hotel/resort.

Stayed in December 2023

All the facilities are too far from each other, you literally need a car to move from one place to the other (for example your room, restaurants, the pool area) or to go to playa blanca, there is a transportation service but you have to wait for it every 30 minutes if am not mistaken, I would not recommend the place to someone who doesn't have a vehicle. The private street to reach the hotel is not in very good condition and there is another route that is public but that route is even worse. Beds were not very confortable.

Staff was great, very clean rooms and area. The restaurant was great and the pizza was delicious. The gourmet breakfast was great also. Playa blanca was very nice and super clean. The pool was also pretty nice and we were able to see many animals. There are small stores wre you can buy snacks or essentials. The hotel is far away from the main street or any other rural areas so is very quiet and relaxing.

Stayed in October 2023

reakfast excellent

Stayed in October 2023

Going back home

The beauty of the beach and the amazing breakfast

Stayed in August 2023

The beds were not comfortable in the apartment we stayed in 7204. There were only 3 chairs with cushions for 5 people in our group in the living area.

The pools were amazing. The property was much much bigger than anticipated and I was surprised how far the 6 person apartment was away from the facilities like the pools and beach, etc. Playa Blanca was beautiful, tables and chairs were available but we brought our own beach chairs because previous reviews mentioned beach chairs were not available. There was a rip tide so need to be careful. Lifeguards were on duty at both the pools and the beach.Didn't get a chance to play mini golf due to rain. A fallen tree knocked out a pole and internet but it was fixed within a day. Plenty of towels were available in the apartment and cards were given to get towels at the pool.

Stayed in August 2023

Distance from the main Entrance To the hotel.

breakfast was good for the first two days but they need to change it up a little bit beach was ok but water not very clear sand very good and clean pool excellent place needs more Entertainment See some shows in the evening. They do have a stage. This place was a very good place. I would go back again. And the prices. very reasonable.

Stayed in July 2023

N/A

The swimming pool was awesome. The internal transportation is a good thing

Stayed in July 2023

Had to wear a wrist band the entire time (cut off when departed). All the gate accesses felt elitest. I could see a gate for resort specific stuff, but did not like the gate for the road to the area and anorher road gate near the second beach. Maybe I am just not a resort person.

Resort place near two pretty, small beaches. Have to drive or resort shuttle to beaches or long walk. Saw number of scarlet macaws with morning walk on first beach. Enjoyed the butterfly garden. Excellent breakfast buffet - and monkeys came to the area while we ate.

Stayed in June 2023

Old Appartments , beds not comfy, not walking distance to beach.

Location!! Playa blanca is awesome. Breakfast buffet with real monkeys

Stayed in June 2023

seems outdated

Beach

Stayed in June 2023

The view

Stayed in May 2023

The accommodations are scattered quite a bit but still well within walking distance.

The nearby beaches are spectacular! The staff is friendly, rooms are clean have good AC and wifi.

Stayed in May 2023

Thought the hotel was right next to the beach, but at least the room we were in in Selvamar wasn't.

Really enjoyed the access to the beaches nearby. The pool space was great as well, but what we liked the most was the breakfast; the best buffet breakfast we've ever had - great options, taste and quality.

Stayed in April 2023

Too crowded. But it was over a public holiday period.

The facilities.

Stayed in May 2023