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Reviews of Apartotel & Suites Villas del Rio

Costado este del Costa Rica Country club Escazu, Escazu, 10201 San José, Costa Rica

#16 of 120 hotels in San José

Guests' Choice

Review score

Based on 240 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Duplex Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The apartment was big like nothing I have seen before and the value for money was phenomenal

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Comfortable and friendly property
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Furniture and utensils could be of a higher quantity

    Friendly and professional staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    great
    • Leisure trip
    • Group
    • Superior One-Bedroom Apartment
    • Stayed 7 nights

    all

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Very calm and comfortable. All the staff was friendly and helpful. They seem to be treated well.
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Nicely designed complex. I love the gardens, children’s park and swimming pool area. Very refreshing.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    We weighed definitely stay there again.
    • Leisure trip
    • Solo traveller
    • Duplex Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    In our short stay we found it to be clean. The staff were kind and helpful.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Duplex Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Too expensive, not enough chairs/lounges around the pool

    Clean, well equipped apartment, nice pool

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    I've stayed at this property 4 times already because of the location, and staff friendliness.
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room
    • Stayed 8 nights

    One observation that I would like to mention, is that the Pool are needs a re-vamp (modernization). The furniture is very dated, and in need of replacement. Additionally, the sauna pool has 8 jets, but only two are functional, and those two are not powerful at all..... It would be nice if some better landscaping could be done to make the area more appealing.

    The staff is very accommodating and, all speak English quite well......The breakfast is a great welcome treat, although the selection is generally the same from day to day, nonetheless the entire staff are all friendly and helpful.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Overall good place to stay. Rooms are noisy. Facilities are very nice. Beautiful grounds.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 8 nights

    Road noise very noticeable in the room. Sound from adjacent rooms easily heard.

    Breakfast and dining facilities were nice and well kept.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    I will definitely rebook.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    I wish the staff was a bit more Friendly with greetings. Very minor.

    The heated pool and jacuzzi. The fresh flowers affordable breakfast including fresh juice and fruit. Plenty of places to walk to just to explore.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nice pool great hot hot tub

    Loved the elevators

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Excellent and safe
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    That I had to leave--

    Friendly staff, convenient location and spacious room with fully equipped kitchen- Also lovely grounds and pools-

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Had there been a nice sheltered area to smoke it would have been perfect.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I think it's dreadful that you have no smoking area. I was sent to a bench!! Had it been raining I would have had nowhere to go. Several other smokers were there. We don't deserve to be treated so disrespectfully

    Lovely room. The staff were friendly and helpful. Excellent coffee and a good breakfast included in the price. Thank you all

    Stayed in February 2024

  • Reviewed: 14 March 2024

    10
    I will likely stay there again, if I return to Costa Rica.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 10 nights

    Only thing, but likely not practical for hotel, would be some variation in breakfast from day to day.

    Breakfast very good, pool great, everything great, as expected.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Can't complain!
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night

    No restaurant facilities on site. As I was only staying one night cooking was a bit impractical and eating out was a more viable option.

    Huge, very comfortable apartment with an extremely comfortable bed! Transport arranged to transfer to the airport was clean, safe and efficient.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    We would love to return
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Cannot blame the staff or the people that clean the room but I found one huge cockroach in the bathroom and then the day we checked out I found a small 1 under the bed and I told the front desk they were very concerned and upset and they said they were going to black the room and call an exterminator

    Breakfast was sufficient But nice to have the option to add-on omelet's eggs or pancakes loved the cappuccino and the frugliness of the staff

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Very nice
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    The staff was friendly and very helpful especially Larry. It was exceptionally clean and located perfectly for my purposes. I highly recommend. The breakfast was adequate.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The property is on an extremely busy road. The traffic was constant, early in the morning to late at night. Ask for a room that does not front the road. The beds are very small. A large double is smaller than queen size even though the room can easily accommodate a king bed. Some furniture upgrading would seem appropriate.

    The property is well secured and patrolled. It has a lovely pool and hot tub that are a popular amenity. The rooms are very large. The breakfasts are good with attentive staff. The location was very good with plenty of nearby restaurants, banking, and shopping.

    Stayed in March 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Noise in some apartments that front along the busy street. We switched, but paid more.

    Large pool, apartment style rooms, free breakfast, security on site, nearby access by car to major Escazu health facilities. Free airport shuttle service.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Nice and well maintained property if you want to stay in escazu. But far from the airport.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I was looking to book a room near the airport .this place was advertise near the airport which is not is about 18km away which took us almost an hour to get there.n

    Breakfast was excellent and the room was spacious the only things wrong the checked us in the suits that house keeping had not properly cleaned but we went back to the front desk and ask for another room and they changed our suits.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    The Aparthotel was a good find for us. We would stay again if in the area.
    • Leisure trip
    • Couple
    • Duplex Quadruple Room
    • Stayed 2 nights

    The tv, with it's 2 remotes. At times it was difficult to get the channels. The breakfast was ok, but was a "cold" assortment of items. If you wanted eggs, etc. it was an extra charge.

    We had a large unit with 2 bedrooms, but only used one. It was fully equipped for housekeeping for extended stays. It had an elevator, which is pretty much a requirement for multiple floors.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Very clean, comfortable and walkable area. All staff and friendly and very willing to assist. Having by a kitchen is great. Internet is reliable , pool and gym, airport shuttle.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Simple hotel that meets all expectations.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Wonderful price to value. Pool is warm, and lit at night. Good buffet breakfast! Spacious Well equipped kitchen.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very nice
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Its pet friendly yes, but the space the pets can be in is very very very limited, like 6ft square and the hotel room, it could definitely be better

    Its very close to San Jose and the room was very clean and comfortable. Tasty breakfast

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room
    • Stayed 1 night

    The Staff can be better in the attention more kind.

    the place it exceeded my expectations, the pool amazing (tempered) excellent for kids. The Staff can be better in the attention more kind.

    Stayed in January 2024

Showing 1 – 25

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