Costado sur Iglesia Catolica, 22356 Fortuna, Costa Rica
#80 of 110 hotels in Fortuna
Guests' ChoiceBased on 356 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.3
Staff
9.2
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Jennifer
CanadaNice location downtown. The room was comfortable. The restaurant was excellent, the restaurant staff were very friendly. The hotel staff were accommodating and helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Noah
United StatesNothing really. Basic needs were filled and the location was perfect. Around the corner from bus station and in the middle of downtown. Nice flower park to sit and watch the people.
Breakfast was good and hearty.
Stayed in April 2024
Reviewed: 16 May 2024
Soeren
GermanyRoom was so small and everyone could watch in, so we had to keep the curtain closed day and night
In the middle of town, easy parking and a very friendly staff athmosphere
Stayed in May 2024
Reviewed: 13 May 2024
Jose
United StatesThe only shortcoming was the network (Internet) was not consistence and realible.
Hotel is located in the center of town near of all animations, restaurants, shops, and supermarkets. Breakfast was excellent and the Ventanita prepered one of the best burger on town. It must be mentioned the staff was super helpful and friendly. Mayfel, Miguel, Josha, Vanessa, and support staff provided an excellent services.
Stayed in May 2024
Reviewed: 9 May 2024
Martha
United StatesLoud noises from the street, the restaurant downstairs will keep going until 10ish (closing time)
Location and proximity to everything, restaurants and stores are in walkable distance
Stayed in May 2024
Reviewed: 8 May 2024
Mariape
BulgariaThe room was very clean and nice. The breakfast was very delicious. The location is right in the heart of the town, close to all bars, restaurants and shops. The staff speaks excellent English
Stayed in May 2024
Reviewed: 7 May 2024
Joana_fernandes
PortugalPool is a bit claustrophobic but it's ok considering the price
The facilities and the restaurant
Stayed in May 2024
Reviewed: 21 April 2024
Sandra
CanadaJust one thing, it would have been nice to have a lock box in our room. They have one central one that all guests can access but it’s on the main floor.
The hotel staff were friendly and fantastic. They keep the grounds very clean and neat.
Stayed in April 2024
Reviewed: 6 April 2024
Michael
United KingdomThe rooms are getting dated and need a refurb soon. The shower never really worked whilst we were there.
The location is great for walking around la fortuna and is quite central for visiting local sites. Thr breakfast was great with a mix of fruits, pastries and cooked items. The pool, though small, is great for cooling off after a hot day.
Stayed in March 2024
Reviewed: 6 April 2024
Tracey
CanadaPool seemed more like a water feature for dining room than useable pool ( my kids felt too self-conscious to use it). Noisy birds in the trees by the church at dusk and again at 4am. Restaurant pricey for lunch and dinner options. Wifi not great.
Staff were very friendly and helpful. Breakfast options were good. Location great for checking out souvenir shops and local restaurants.
Stayed in April 2024
Reviewed: 30 March 2024
Piet
BelgiumExpensive compared to room quality
Good location
Stayed in March 2024
Reviewed: 19 March 2024
Jelena
SerbiaIt was even okay with restaurant downstairs, they shut everything down around 10pm
Overall nice place
Stayed in March 2024
Reviewed: 19 March 2024
Bethany
United StatesThe pool closes at pm which is frustrating as that was one of the deciding factors for booking this place. We didn’t know this until after check in. Also , the pool is attached to the restaurant so you definitely have an audience at all times.
Staff all very helpful and kind. A little hard to find initially but once we found it, no problems. I love that it’s centrally located and easily walkable around town. Our room overlooked the church in center square and hearing the birds from the balcony in the morning was lovely. The attached restaurant is very good!!
Stayed in March 2024
Reviewed: 12 March 2024
Jeanette
CanadaWonderful breakfast - great location - friendly + helpful staff!
Stayed in January 2024
Reviewed: 24 February 2024
Laura
GermanyThe hotel entrance is quite hart to find from the street. The pool is directly next to the restaurant which makes it a bit uncomfortable to use when people are eating right next to you.
Nice hotel in the center of La Fortuna. Our room was located in the inner courtyard so we had no noise from the street. Breakfast is good and the rooms clean.
Stayed in February 2024
Reviewed: 11 February 2024
Patrick
Netherlandspersonel very helpful, location in the centre
Stayed in January 2024
Reviewed: 3 February 2024
Bruce
United StatesI booked 3 rooms for family and myself. Only one of the rooms had an in room safe which meant storing travel documents all in one room.
Heart of downtown. Close to bars and restaurants Gated parking 1/2 block away for rental cars On-site restaurant and pool Helpful and friendly staff. Clean, good water pressure with hot and cool water.
Stayed in December 2023
Reviewed: 31 January 2024
Mari-ann
EstoniaBreakfast system was very strange and slow. It was possible to choose from the menu only one food, that was included in room price and then wait a long time until you get it. All other food from the menu was for additional payment. Very uncomfortable considering, that many tourists go to tours early in the morning and do not have time to wait. In room was no safe box or cupboard.
Very dedicated room maid created every day different beautiful towel swan compositions, good location in the town center and very close to the tour operator Red Lava and bus station, large balcony with town view.
Stayed in January 2024
Reviewed: 30 January 2024
David
United KingdomWe had a room with balcony on the main road and the noise carried on through the night, so would not recommend staying in road-front room. The happy hour for cocktails very limited.
Location was great for access to restaurant, shops and tours
Stayed in January 2024
Reviewed: 28 January 2024
Brianna
New ZealandThe curtains don’t cover the windows so a lot of light gets into the room , the pillows were also too big for us but that’s a preference. Be prepared for some water sounds from the pool fountain and the pipes in the walls.
Great location , facilities were good , super clean and the staff were nice .
Stayed in January 2024
Reviewed: 27 January 2024
Sophie
United StatesThe bathroom was tiny and dated
Great location in the center of town. Rooms were comfortable. We had a room at the front overlooking the road so no balcony - it was fine but I suggest requesting an upstairs room overlooking the pool. The free breakfast was fabulous and made the hotel totally worth it. We ate in the restaurant a couple of times for dinner and would have a drink in there in the evenings - food and service were very good.
Stayed in December 2023
Reviewed: 21 January 2024
Alexandra
New ZealandThe Pool and the food. Also it is down town.
Stayed in January 2024
Reviewed: 23 December 2023
Stephanie
United StatesOverlook courtyard and very noisy in am and evening while people dining. Sound echos into room.
Great location. Friendly staff. Basic room with great A/C. Bed pretty comfortable.
Stayed in December 2023
Reviewed: 1 December 2023
James
IrelandThere are big windows which allow a lot of light in but also all the other rooms to look in so you need to close the curtains for some privacy.
Very central location in the middle of La Fortuna, right beside the bus station. Breakfast included in the attached restaurant with fresh fruit and a selection of options. Comfortable rooms with air conditioning, balcony, and private bathroom. Lovely staff at the front desk, who helped me to organise tours.
Stayed in November 2023
Venice, Italy
San Antonio, Spain
Arinsal, Andorra
Cairns, Australia
LaGrange, USA
Nobsa, Colombia
Honfleur, France
Pasadena, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content