142 La Fortuna, 2km towards Arenal, 21007 Fortuna, Costa Rica
#64 of 111 hotels in Fortuna
Guests' ChoiceBased on 70 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.9
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 30 December 2023
Sean
United StatesThe view from our patio/room (number 6) area wasn’t exactly of the volcano due to the amount of foliage between us and the volcano but it was still a very secluded feeling, so no complaints. It was also missing the sign for the property, reportedly due to a recent car accident, so that made it a little tougher for some of the shuttle services to find. Not really a big detector and should only be a temporary issue.
Comfortable beds, a hot shower, and a well functioning air conditioning unit on the wall. There is an attached restaurant (Piura) that is owned by the same folks that own the hotel, so that’s where breakfast happened. We had breakfast once and it was a fine experience overall, great and spacious atmosphere but nothing remarkable about the food. We would have eaten there every day but our tour pickup times were usually too early. But there are a bunch of walkable places nearby, including a pretty good Soda (Costa Rican joint where some locals eat). Plenty of parking in the area and generally a good location. There is a grocery store (Super Cristian 4), laundry service and a handful of restaurants within about a 5 minute walking radius. If you want to go to downtown La Fortuna it’s about a 20 minute walk, that isn’t a smooth path, and I would not recommend doing at night. We walked it a couple of times during the day and it was fine, walked it one direction at night and decided not to do that again. Nothing happened but there are some long periods of fairly isolated and dark areas along a road that just doesn’t make sense to save money. A taxi each way was about $6 and took 5 minutes. One more point on the location. Though it wasn’t super close to the downtown it was WAY better than what we saw most families dealing with at the more resort-like properties. Many of the fancy resorts are so far outside of town you really have no choice but to shuttle/taxi/drive everywhere you want to go. I’m sure there are some exceptions but after watching people get dropped off at those places during our tours I preferred our location for the convenience of walking outside and exploring various hole-in-the-wall restaurants. If you want a resort where you can spend most of your vacation with other travelers, this isn’t that type of place. Oh lastly, there was a beautiful and clean pool that we never used.
Stayed in December 2023
Reviewed: 22 December 2023
Sandra
United StatesHard to find at night since signs are not lit up… if checking in after 9 the restaurant staff will help with reaching a reception person. No signs nor mention of limited check in times. Aside from that all was great.
Nice good size room not cramped at all. Large bathroom with spacious shower and sink area. Clean, comfortable and quiet. Decent breakfast not bad not fabulous. Breakfast staff was great.
Stayed in December 2023
Reviewed: 14 December 2023
Ermillenin
United KingdomBad internet
Clean, confortable, cosy
Stayed in December 2023
Reviewed: 16 October 2023
Barbara
United StatesThe staff were helpful and the breakfast was delicious. The property was pretty and the room was clean and comfortable.
Stayed in October 2023
Reviewed: 13 October 2023
Jennie
United StatesBig space in room. Wished there was a couch to sit on. Rocking chairs on patio were cute but small and uncomfortable. Wished there were bigger chairs to sit on outside.
Clean, quiet had two rooms side by side.
Stayed in July 2023
Reviewed: 17 July 2023
Sam
United KingdomIt’s not the easiest to get around without a car so I would recommend this property for those travelling with cars only! Quite close to the road so quite noisy with vehicles. Breakfast choice a little limited if you are staying for more than 2 days. Shower was cold 90% of the time.
Really wonderful cabins set back from the main road with lots of bird spotting opportunities. Pool was nice and cleaned daily, and the staff were fantastic, friendly and helpful. The cat Estella was also lovely. From the poolside we saw huge iguanas, two toucans, lots of other birds and some squirrels so it was a great spot to relax after doing different activities.
Stayed in July 2023
Reviewed: 11 July 2023
Chinchilla
Costa RicaNo bathroom near the pool
Location, cozy and clean
Stayed in July 2023
Reviewed: 3 July 2023
Castaneda
United StatesRecommend: hammocks and hot tub but it is only a recommendation not a dislike.
The staff was helpful with scheduling tours/activities, the room was spacious, clean and the mattress was great quality. The AC worked excellent. The breakfast was amazing and dinner in same site provided quality dinner, prepared by a chef. Overall, the staff are kind and very personable. The location is great because it’s the best of both world near the end of the town (nearby restaurants/shops) and private secluded rooms nestled in the back property where you experience the beauty of Costa Rica.
Stayed in July 2023
Reviewed: 28 June 2023
Josh
United StatesThe breakfast was awesome, the pool was nice, the location was great, the rooms were clean and looks good. Best place we stayed so far.
Stayed in June 2023
Reviewed: 26 June 2023
Claire
United StatesThe power went out a few times while we were staying here, which happens, but on the last day, when we were packing up, the power was out for over an hour.
This was a nice stay not too far from town, but nice and quiet. We had a couple tours and they picked us up easily from here. Breakfast in the morning had great views, nice company, and great staff. The room was comfortable and had all the amenities we needed.
Stayed in June 2023
Reviewed: 21 March 2023
Rebecca
Canadaquiet, nice grounds and pool
Stayed in March 2023
Reviewed: 21 February 2023
Carolyn
Canadano concerns
Beautiful, quiet, clean, staff was friendly, informative & quick to help with any needs & arrangements
Stayed in February 2023
Reviewed: 16 February 2023
Fatih
SwedenBed made sounds.
Great room, with all you need. Feels close to nature with birds and animals around. Friendly staff.
Stayed in February 2023
Reviewed: 12 February 2023
Emma
United Kingdomthe restaurant lacked atmosphere
lovely cabin, very clean. good location
Stayed in January 2023
Reviewed: 10 February 2023
Mel
United KingdomThe room was very spacious and the beds very comfortable. The shower was good and everything very clean. The garden setting is very beautiful and we saw lots of exotic birds including a toucan. We sat out on the porch a few mornings to relax. The walk to the town is about 25 mins but there are closer restaurants too. The breakfast was good too! Really enjoyed our stay here.
Stayed in February 2023
Reviewed: 15 January 2023
Seralathan
CanadaThere aren't enough power outlets in the room.
First of all the location is superb! Many restaurants are in the walking distance. The hotel has fine staff and is well managed. Breakfast service was very good. Blazing fast WiFi in all public areas and rooms. The newly renovated rooms were very comfortable, spacious and cool.
Stayed in December 2022
Reviewed: 9 January 2023
Salla
FinlandThe location is a short walk away from the town but there were also shops and restaurants near the hotel so no problem.
Nice, clean and spacious rooms that look quite new. Pool is a great extra! Breakfast was served in a restaurant next to the hotel and the selection was good. Staff is very helpful and welcoming.
Stayed in January 2023
Reviewed: 6 January 2023
Benjamin
United StatesBreakfast was very average.
Awesome property with wildlife and cool pool! Rooms were spacious and comfortable.
Stayed in December 2022
Reviewed: 9 December 2022
Mohamed
Canadamissing safety box and ironing or hair drying
location and nice service
Stayed in December 2022
Reviewed: 9 November 2022
Vishak
PolandNothing :) . However, there is no fence/compound wall, so this security aspect can be improved
Big spacious independent villas, nice interior wooden design, strong wi-fi, lot of restaurants nearby (also laundry service), close to city center, helpful staff
Stayed in November 2022
Reviewed: 12 September 2022
Aidaly
United Stateson the last day the a/c went out but they gave ys extra fans
property was very cute and cabin like, it was under construction but they still had options for pool leisure nearby. gave us contact to tour guides.
Stayed in September 2022
Reviewed: 10 August 2022
Moyra
United Stateswonderful help from receptionist Noilin. Nice breakfast.
Stayed in August 2022
Reviewed: 29 June 2022
Shefali
United KingdomNothing!
Great options for breakfast. Staff were very friendly and helpful! Cabin was clean and spacious with beautiful surrounding greenery.
Stayed in June 2022
Reviewed: 24 June 2022
Jbalti
NetherlandsThis bungalow style hotel was very nice. Felt secluded from the busy La Fortuna center, in the middle of a green garden. The bungalow was comfy and had a good size for 2-4 people. The breakfast was good in the hotel restaurant, offering 3 menu options. Recommend to rent a car to visit attractions in this area.
Stayed in June 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content