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  5. Reviews of Balmoral Hotel San José CR, Historic District

Reviews of Balmoral Hotel San José CR, Historic District 4 stars

Avenida Central Calles 7 y 9, 10303 San José, Costa Rica

#92 of 118 hotels in San José

Guests' Choice

Review score

Based on 583 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 30 April 2024

    9.0
    Magnificent
    • Leisure trip
    • Couple
    • Superior Plus
    • Stayed 3 nights
    • Submitted via mobile

    Magnificent? Magnificent

    The service was great . All of the employees were very nice. God bless all of you.none

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good for an overnight due to location.
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 1 night

    First night "Standard" room was spartan.

    great location on the main walking street. In-house restaurant was good. Rooms are simple.

    Stayed in February 2024

  • Reviewed: 8 April 2024

    8.0
    Good location, Great Value, Comfortable Room
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to dislike.

    Excellent value located in the main shopping, dining and sightseeing area, The restaurant has a wonderful atmosphere serving reasonably priced Costa Rican food. Very comfortable room with everything you need for a business or leisure stay.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Easy access to everywhere
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Location

    Stayed in January 2024

  • Reviewed: 28 March 2024

    8.0
    Great placd to be for a city that's good for a day to stay
    • Leisure trip
    • Solo traveller
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    Gym could bd better stuffed and with mote working machines. Interestingly, I found thd entrance to the hotel hard to find...

    Room was big, bed was good, breakfast was great. Location is petfect, seemingly at night the only safe place to be in San José...

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Inexpensive, clean place to stay.
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the things needed updating like the elevator buttons were broken.

    Loved the vibe of the restaurant with the plants and the open setting to people watch. The breakfast included was really yummy! The staff was exceptionally friendly and welcoming. They also spoke both English and Spanish which was great!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good, no major complaints.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night

    Originally given a key to a room that was occupied. That's okay, mistakes happen. Scared the occupant when trying to enter.

    Breakfast was good. Room was good.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    A nice place to explore San Jose and/or have a rest before exploring Costa Rica
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Locker in our room was broken

    Central location, free indoor parking, a good large restaurant decorated with indoor plants, good breakfast, a quiet room (we had a room facing inner court), wi-fi, attentive personnel.

    Stayed in February 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    Very outdated hotel. Room size is big but the bed is small for 2 persons.

    Just ok for 1 night stay.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Check in was a nightmare. The lobby a was filled with people waiting to check in with only 1 person there to help. Even thow we were there before 4 other people we had to wait 1/2 hour before our room was READY and we were the last to get our room. ( 1 hour after the posted check in time)

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Plus
    • Stayed 4 nights

    breakfast : perfect Staff : wonderful Room : need some arrangements

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Safe comfortable, central location and city center
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 2 nights
    • Submitted via mobile

    Safety requires going through security gating to enter property

    Clean, comfortable, quiet, safe, and very central city center location

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Great location, lovely staff, ideal parking
    • Leisure trip
    • Couple
    • Deluxe Plus
    • Stayed 1 night

    The 'balcony' was really just an extra room space with large windows... it was fine but not an open space. There's a microwave and refrigerator in the room but but no utensils. Would be helpful to provide some basic cutlery :)

    The valet parking was great - it's easy to get to but lots of one way streets, I was glad to just leave the car there and not go searching for a lot. Staff were really nice, breakfast was delicious. Location ideal to explore the city. I'd stay here again.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    7.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    The hotel is tired and our bedroom was dark with a window that faced a wall. The restaurant closes early at night which is a problem for evening arrivals from the airport.

    The hotel is ok for a one night stay before embarking on a Costa Rica trip and it has secure parking. The staff were friendly and the breakfast was good.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast to go did not have any condiments for sandwich. Also my phone didn't charge since the lights were dark during the night.

    Location

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were grumpy

    Location, safety, breakfast all good thank you

    Stayed in February 2024

  • Reviewed: 5 March 2024

    7.0
    Price is Worth the inconveniences
    • Leisure trip
    • Solo traveller
    • Superior Plus
    • Stayed 4 nights
    • Submitted via mobile

    No wash cloths, TV had to be reprogrammed every time you re enter the room since the AC switches off when you remove your room let. No channel guide, only One AC outlet near bed. Temperamental elevators with poor controls. Fire alarm went off three times, the first time at 5am.

    Great location downtown! Room rate was very reasonable. Katharine in the El Patio restaurant was a delight!

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good for a night or two if you want to check out the museums
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    WiFi was really spotty and kept dropping when trying to use to book travel stuff or search activities

    Good location to get to museums and walking street. Our room looked out on walking street so could people watch and listen to street musicians. Staff were very pleasant.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Perefct location with free onsite parking. Restaurant and gym onsite!
    • Leisure trip
    • People with friends
    • Superior Plus
    • Stayed 1 night
    • Submitted via mobile

    Check in wasn’t easy. We were first given a standard room 1 bed. We realized it wasn’t what we had paid for on booking we paid for a superior room. I guess there was some confusion and they apologized and gave us our original room. Parking is great, but we were told at night if we leave it isn’t guaranteed we will get parking again as it fills up. The cold water pressure in the room was non existent at times and the water was scolding.

    The location was great. Central to everything. Free parking! The staff were great helped us with local places to eat etc.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    9.0
    We enjoyed being able to walk out to central avenue. We felt safe in the hotel and it was clean. Food was great in resta
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Getting locked out our rooms several times. Coffee a bit earlier in the lobby.

    Location

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Perfection location for a night before you travel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    All fine

    Perfect location for one night or Two to explore the city before you head off on your Costa Rica. Adventure : It’s a bit tired, but that’s ok as staff amazing Beds comfy and walking distance to everywhere ❤️

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No refrigerator in the room. Broken ice machine

    Facilities. Bed, breakfast, location. Front desk help

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    I liked this hotel a lot, great location, really nice staff, and beautiful restaurant area.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms smelled a bit weird, but we could open the windows to air out the room.

    The staff was very helpful, we loved the location and the atrium where the restaurant is, was nice. The rooms were clean and it was nice and quiet.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Great place to stay in historic district!
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    Great location and very friendly staff!

    Stayed in February 2024

Showing 1 – 25

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