WiFi is good but not always operational. We booked this Hotel because it is "Adult Only" , but there were family with (very loud) children at lunch and diner. I think people from outside which were accepted in hotel complex . When reserving Adult only , I expect "adult only". We left twice diner / lunch because of noise of running children around our table ! Also , the hotel beach beds were squatted by external families with children. So, we did not go to the beach area of our own hotel :-(

High quality hotel , best service, professional and very friendly staff, reception staff was extremely helpful , rooms are high quality, beds and pillows are very comfortable and hotel has direct access the beach. The garden is very beautiful and well maintained, cocktails and food are delicious. Private parking;)

Stayed in April 2024

Nothing

Everything from the treehouse apartment with a kitchen, to the beachfront location to the turtles by the restaurant. We loved the self serve fruits at breakfast - we wish we could have stayed longer!

Stayed in April 2024

The dinner was a little overpriced.

The hotel is next to the beach. The staff were excellent.

Stayed in April 2024

Ambivalent staff. Not very helpful or interested in being helpful. Service happened, hospitality did not.

Stunning common spaces, jungly gardens and beach amenities

Stayed in March 2024

Breakfast was great, good happy hour.

Stayed in March 2024

You are not close to other restaurants. However, you can walk 20 minutes down the beach and have other options. With that said, the restaurant at the hotel was pretty good. I ate there one night and went into town the second night. If I had to do it again, I would just eat at the hotel both nights since the prices were good and the flavors on point

The semi-private beach was amazing. The hotel had the beach lounging dialed in with seating on the beach, and a deck about 30 feet off the beach. They serve coffee near the beach (starting around 5am) in the morning and drinks at night. Breakfast was pretty good with decent portions. The resort had a super nice market attached. The room I had was quirky but cool. It was a great value for money.

Stayed in March 2024

Lovely grounds with beautiful landscaping and sunlight coming through the canopy. Awesome little spot on the beach that feels very natural and secluded, with food and drink delivery to your chairs. Loved the private villa with plunge pool (although waterfall wasn't working, unfortunately). Food quite good, although restaurant and bar close at 9 pm. Location is pretty far from town; I would recommend renting a scooter to come and go more easily; we had trouble getting a taxi.

Stayed in March 2024

The service at the hotel wasn't great, it seems like they're quite understaffed. If you're having a meal or ordering a drink from the bar then you're going to wait a little while for either (~30 mins for 2 drinks), so be prepared for the wait. Our room also hadn't been cleaned thoroughly - there was forgotten food on the floor and the previous occupants clothes in the wardrobe.

The hotel itself is beautiful - stunning gardens and plants, and the beach area is great with sun loungers and chairs to relax on. Our room was also very comfy, with a huge balcony that had a hammock, table + benches, and 2 chairs. Loved being able to spend time at the room and not have to be inside.

Stayed in February 2024

Sunday evening menu was VERY limited. Since it was our last meal at the hotel it was a bit of a disappointment. A hot tub and more spa options would have been wonderful. There were a number of well behaved children at meals and at the beach which surprised us. The private pool with our room was somewhat of a joke and the chaise cushions needed replacement.

Breakfast, beach service. room. We did not use the seemingly well stocked kitchen during our stay. The tour desk and market service was very helpful and appreciated!

Stayed in January 2024

No breakfast. Meal was great.

Stayed in February 2024

I didn’t like the smell and that it was windowless room.

Beach front, the gardens, turtles.

Stayed in January 2024

Relatively poor breakfast The waiter looked bored and his english was poor Smell of marijuana everywhere although smoking was not allowed

Private beach, beautiful garden, great terrace belonging to the room

Stayed in January 2024

Too many old people staying.

Great atmosphere, right on the beach :)

Stayed in January 2024

Loved this boutique hotel and specially our room which was the suite. We were there for our honeymoon and the staff made our stay special despite some glitches. The location is superb with its own beach access and restaurant & bar serving good food and drinks throughout the day.

Stayed in January 2024

Far from town and restaurants.

Great property.

Stayed in December 2023

Location, friendly staff, food & drinks, beautiful grounds.

Stayed in December 2023

The night staff needs a bit more training on customer service.

But the day staff was very nice

Stayed in December 2023

The small pool at our villa was very cold, it should have a heater, and the breakfast options could also improve!

The beach is nice, the staff are very kind and the room was really comfortable, the outdoor shower was amazing

Stayed in October 2023

Nature

Stayed in October 2023

Close location to the beach and somehow private from rest of the property.

Stayed in October 2023

The bathroom in our room stank like sewers and they had plugged in an air refreshener in there to mask the smell, which didn’t work. The drainage in the shower was not working and the gross water would start to pool as soon as the shower was on. Strangely, the wall separating the shower and the vanity counter was only about a meter up. So everytime you shower, the entire counter would get wet. This prevented us from having much of out toiletries on the counter top. All small stuff in the grand schme of things.

Banana Azul is a true paradise on the caribbean side of Costa Rica. Where it actually matters, this hotel is doing it right. The AC in rooms is perfect, AND there is a ceiling fan too. The wifi coverage was perfect even out on the beach! The staff were simply amazing. And saving the best for last: THE BEACH!!! It was truly spectacular and the water was so so warm and calm.

Stayed in October 2023

The room in the ground floor was having noise from the upper rooms, the kitchen (direct wall next to the room) and hallway.

The location directly in front of the beach. The food and service were very nice and attentive. The beachbar was also very nice and staff super friendly

Stayed in October 2023

close to the beach

Stayed in September 2023

loved the hotel! being beachfront is rare for hotels in the area. It was nice to have beach side food and beverage service. The ocean was super calm and enjoyable to swim and float in. The hotel also had really good free breakfast options as well as paid lunch and dinner food and drinks. would highly recommend.

Stayed in August 2023