Residencial El Robledal , 60101 San José, Costa Rica
#38 of 117 hotels in San José
Guests' ChoiceBased on 1261 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.6
Staff
8.7
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
Joe
United StatesStaff wasn’t really clear about procedures. Needed a functioning coffee situation.
Great pool. Very nice gardens.
Stayed in May 2024
Reviewed: 30 April 2024
Brad
United StatesA little noisy
Classic style and class. Super friendly and accommodating staff
Stayed in April 2024
Reviewed: 23 April 2024
James
ColombiaGeneral attitude of employees . Used to better service
The site
Stayed in April 2024
Reviewed: 5 April 2024
Morales
Guatemalafor us who didnt have car, restaurants and other facilities were not so available.
No many options for breakfast but the y try to satisfied the customer
Stayed in April 2024
Reviewed: 31 March 2024
Blanca
United KingdomThe hotel is very dated. Bathroom is quite old and not very pleasant, although clean and functional.
It is a hotel of good standards, where one can spend the night comfortably. Bed is very good. Staff are professional.
Stayed in March 2024
Reviewed: 29 March 2024
Maria
United StatesBalcony room - grounds are well maintained. Staff is friendly. Hotel is safe and you feel welcomed. Parking made easy.
Stayed in January 2024
Reviewed: 26 March 2024
Cajuste
United StatesThe one recommendation that I have is to have a selection of softer pillows available for patrons who need them. The pillows in the room were bulky and hard and I had a hard time falling asleep. I woke up each day with neck pain. It’s an easy fix so hopefully management will consider this recommendation.
Clean and comfortable room. Nicely decorated high value for the price paid. We booked a premium room package with access to the club lounge.
Stayed in March 2024
Reviewed: 19 March 2024
Linda
United Statesthe food
I have stayed at this hotel many times. I love the feel of going slightly back in time! Beautiful lobby with a grand piano that's played every night! Very nice pool area,and the grounds are beautiful. Only place I will stay while in San Jose.
Stayed in February 2024
Reviewed: 10 March 2024
Domenge
MexicoThe restaurant Myako is not at the top of the expectation, the chicken in the ramen soup is to hard to chew and we found bits of bones in it. The Tuna dish was dry when it should be red inside and tender.
Luxuriant garden in the property which is very pleasant in this city. Free Parking and Airport Shuttle for customers.
Stayed in March 2024
Reviewed: 4 March 2024
Julie
United KingdomFree airport pickup and drop off
Stayed in March 2024
Reviewed: 3 March 2024
Scott
AustraliaThere was nothing that you could walk to
Stayed in February 2024
Reviewed: 3 March 2024
Leopold
AustriaAll goid
I know this Hotel since many years. Best breakfast ever
Stayed in February 2024
Reviewed: 1 March 2024
Abi
United KingdomWe got a bit confused finding the shuttle bus at the airport, we just missed one so ended up getting a taxi and were hugely ripped off - our own fault! but a bit more direction for shuttle pick up would be great!
We stayed at Barcelo as the first hotel for our Honeymoon after our flight to San Jose for 2 nights. The staff were so friendly, they left us a lovely Honeymoon surprise and loved the free snack room with food and drinks :) a huge breakfast selection which was lovely. We loved the pool area and it was just the perfect place to relax after our flight and settle into Costa Rica!
Stayed in February 2024
Reviewed: 27 February 2024
Maria
GermanyPerfect stay for arrival from Airport. Very good breakfast.
Stayed in February 2024
Reviewed: 27 February 2024
Nicole
CanadaDinner menu was good but not great.
Location was perfect. Offered free shuttle from the airport.
Stayed in February 2024
Reviewed: 25 February 2024
Stephanie
CanadaOnly tried the resto in the bar and was not impressed, but will try another one when I return.
Nice hotel, and good value. Pool area is very nice. Room had a nice view of the city. Music in bar area very good.
Stayed in February 2024
Reviewed: 23 February 2024
Annette
United KingdomThe premium lounge wasn’t staffed at all times so difficult to get drinks and wouldn’t pay extra for this unless wine and beer available all day as not worth it for soft drinks only
Great pool near airport
Stayed in January 2024
Reviewed: 22 February 2024
Barbara
United StatesI loved the showers but perhap update with higher toilets in the bathroom.
The hotel provided breakfast and dinner buffet where yoy could find something to eat. Great swimming pool area
Stayed in February 2024
Reviewed: 21 February 2024
Anila
United StatesProvide Buggy’s for travel between restaurants and residence buildings. Limited options for dinner!
There should be more that one location for breakfast. More options and cuisines for dinner!
Stayed in February 2024
Reviewed: 16 February 2024
Mary
United StatesOur room cards didn’t work to get into the visitor room on floor six, and one didn’t even get us into our room.
The room was very clean and the bed was super comfortable. The shuttle service to and from the airport was perfect. The staff were all very kind and helpful.
Stayed in February 2024
Reviewed: 14 February 2024
Joanne
CanadaEvening music or activities since there isnt much in the area.
We purchase the premier add on and it was good value fir what we paid
Stayed in February 2024
Reviewed: 12 February 2024
Maria
United StatesFriendly staff & a safe location. We booked the suite and it has plenty of space and these rooms are on the upper floor. The lounge has a professional coffee machine to make yourself an espresso or Late. That is nice touch if you are a coffee drinker. Lounge is also great for a quick bite and/or snack.
Stayed in January 2024
Reviewed: 11 February 2024
Dianne
Abkhazia, GeorgiaIt was busy in morning when catching shuttles.
Enjoyed location from airport. Easy to catch shuttle at airport.
Stayed in February 2024
Reviewed: 8 February 2024
Dale
CanadaThe internet needs improvement, it cut out a lot and it was hard to connect in a lot of places .
Great facilities, great food, helpful staff, and I especially loved the gardens
Stayed in February 2024
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