Reviews of Barceló San José 5 stars
Residencial El Robledal , 60101 San José, Costa Rica
#38 of 117 hotels in San José
Guests' ChoiceReview score
Based on 1258 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.5
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Facilities
8.6
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Staff
8.7
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Value for money
8.5
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Free WiFi
8.1
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Reviewed: 2 May 2024
Joe
United States13 reviews9.0“We’d definitely stay again!”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Staff wasn’t really clear about procedures. Needed a functioning coffee situation.
Great pool. Very nice gardens.
Stayed in May 2024
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Reviewed: 30 April 2024
Brad
United States1 review9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
A little noisy
Classic style and class. Super friendly and accommodating staff
Stayed in April 2024
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Reviewed: 23 April 2024
James
Colombia55 reviews8.0Very good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
General attitude of employees . Used to better service
The site
Stayed in April 2024
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Reviewed: 5 April 2024
Morales
Guatemala1 review9.0“In general, everything okay”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
for us who didnt have car, restaurants and other facilities were not so available.
No many options for breakfast but the y try to satisfied the customer
Stayed in April 2024
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Reviewed: 31 March 2024
Blanca
United Kingdom26 reviews3 helpful votes8.0“Functional stay in San Jose”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is very dated. Bathroom is quite old and not very pleasant, although clean and functional.
It is a hotel of good standards, where one can spend the night comfortably. Bed is very good. Staff are professional.
Stayed in March 2024
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Reviewed: 29 March 2024
Maria
United States19 reviews2 helpful votes8.0“For San Jose City this is a very good property to stay.”- • Leisure trip
- • Couple
- • Suite Premium Level - Lounge Access
- • Stayed 1 night
Balcony room - grounds are well maintained. Staff is friendly. Hotel is safe and you feel welcomed. Parking made easy.
Stayed in January 2024
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Reviewed: 26 March 2024
Cajuste
United States1 review9.0Superb- • Leisure trip
- • People with friends
- • Superior Premium Level - Lounge access.
- • Stayed 4 nights
- • Submitted via mobile
The one recommendation that I have is to have a selection of softer pillows available for patrons who need them. The pillows in the room were bulky and hard and I had a hard time falling asleep. I woke up each day with neck pain. It’s an easy fix so hopefully management will consider this recommendation.
Clean and comfortable room. Nicely decorated high value for the price paid. We booked a premium room package with access to the club lounge.
Stayed in March 2024
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Reviewed: 19 March 2024
Linda
United States10 reviews8.0“Wonderful time with my sister at the Barcelo”- • Leisure trip
- • Family with young children
- • Superior Premium Level - Lounge access.
- • Stayed 4 nights
- • Submitted via mobile
the food
I have stayed at this hotel many times. I love the feel of going slightly back in time! Beautiful lobby with a grand piano that's played every night! Very nice pool area,and the grounds are beautiful. Only place I will stay while in San Jose.
Stayed in February 2024
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Reviewed: 10 March 2024
Domenge
Mexico39 reviews9.0“Good hotel and very pleasant staff.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The restaurant Myako is not at the top of the expectation, the chicken in the ramen soup is to hard to chew and we found bits of bones in it. The Tuna dish was dry when it should be red inside and tender.
Luxuriant garden in the property which is very pleasant in this city. Free Parking and Airport Shuttle for customers.
Stayed in March 2024
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Reviewed: 4 March 2024
Julie
United Kingdom12 reviews8.0“Only stayed one night but very comfortable”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Free airport pickup and drop off
Stayed in March 2024
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Reviewed: 3 March 2024
Scott
Australia7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
There was nothing that you could walk to
Stayed in February 2024
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Reviewed: 3 March 2024
Leopold
Austria35 reviews2 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
All goid
I know this Hotel since many years. Best breakfast ever
Stayed in February 2024
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Reviewed: 1 March 2024
Abi
United Kingdom23 reviews5 helpful votes9.0“Wonderful first two night of our honeymoon :)”- • Leisure trip
- • Couple
- • Superior Premium Level - Lounge access.
- • Stayed 2 nights
We got a bit confused finding the shuttle bus at the airport, we just missed one so ended up getting a taxi and were hugely ripped off - our own fault! but a bit more direction for shuttle pick up would be great!
We stayed at Barcelo as the first hotel for our Honeymoon after our flight to San Jose for 2 nights. The staff were so friendly, they left us a lovely Honeymoon surprise and loved the free snack room with food and drinks :) a huge breakfast selection which was lovely. We loved the pool area and it was just the perfect place to relax after our flight and settle into Costa Rica!
Stayed in February 2024
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Reviewed: 27 February 2024
Maria
Germany18 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Premium Level - Lounge access.
- • Stayed 1 night
- • Submitted via mobile
Perfect stay for arrival from Airport. Very good breakfast.
Stayed in February 2024
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Reviewed: 27 February 2024
Nicole
Canada28 reviews8.0“Good value for your money.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Dinner menu was good but not great.
Location was perfect. Offered free shuttle from the airport.
Stayed in February 2024
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Reviewed: 25 February 2024
Stephanie
Canada45 reviews2 helpful votes8.0“Good value, nice room.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Only tried the resto in the bar and was not impressed, but will try another one when I return.
Nice hotel, and good value. Pool area is very nice. Room had a nice view of the city. Music in bar area very good.
Stayed in February 2024
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Reviewed: 23 February 2024
Annette
United Kingdom16 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Premium Level - Lounge access.
- • Stayed 1 night
- • Submitted via mobile
The premium lounge wasn’t staffed at all times so difficult to get drinks and wouldn’t pay extra for this unless wine and beer available all day as not worth it for soft drinks only
Great pool near airport
Stayed in January 2024
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Reviewed: 22 February 2024
Barbara
United States8 reviews1 helpful vote9.0“A good experience. I would stay at the Barcelo again.”- • Leisure trip
- • Group
- • Master Suite - Lounge Access
- • Stayed 2 nights
- • Submitted via mobile
I loved the showers but perhap update with higher toilets in the bathroom.
The hotel provided breakfast and dinner buffet where yoy could find something to eat. Great swimming pool area
Stayed in February 2024
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Reviewed: 21 February 2024
Anila
United States1 review7.0Good- • Leisure trip
- • Couple
- • Superior Premium Level - Lounge access.
- • Stayed 1 night
- • Submitted via mobile
Provide Buggy’s for travel between restaurants and residence buildings. Limited options for dinner!
There should be more that one location for breakfast. More options and cuisines for dinner!
Stayed in February 2024
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Reviewed: 16 February 2024
Mary
United States8 reviews9.0“Very nice, we’ll stay here when in San Jose again.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
Our room cards didn’t work to get into the visitor room on floor six, and one didn’t even get us into our room.
The room was very clean and the bed was super comfortable. The shuttle service to and from the airport was perfect. The staff were all very kind and helpful.
Stayed in February 2024
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Reviewed: 14 February 2024
Joanne
Canada4 reviews8.0“We really enjoyed our stay. The staff were very helpful and friendly”- • Leisure trip
- • Family with young children
- • Superior Premium Level - Lounge access.
- • Stayed 1 night
- • Submitted via mobile
Evening music or activities since there isnt much in the area.
We purchase the premier add on and it was good value fir what we paid
Stayed in February 2024
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Reviewed: 12 February 2024
Maria
United States19 reviews2 helpful votes8.0“Balcony room with a nice pool view and good seating.”- • Leisure trip
- • Couple
- • Suite Premium Level - Lounge Access
- • Stayed 2 nights
Friendly staff & a safe location. We booked the suite and it has plenty of space and these rooms are on the upper floor. The lounge has a professional coffee machine to make yourself an espresso or Late. That is nice touch if you are a coffee drinker. Lounge is also great for a quick bite and/or snack.
Stayed in January 2024
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Reviewed: 11 February 2024
Dianne
Abkhazia, Georgia13 reviews8.0“Enjoyable first day”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
It was busy in morning when catching shuttles.
Enjoyed location from airport. Easy to catch shuttle at airport.
Stayed in February 2024
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Reviewed: 8 February 2024
Dale
Canada8 reviews9.0“Nice spot”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The internet needs improvement, it cut out a lot and it was hard to connect in a lot of places .
Great facilities, great food, helpful staff, and I especially loved the gardens
Stayed in February 2024
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