350 metros al Norte del Hospital Nacional de Niños, entre Avenida 3 y 5 calle 20, 10103 San José, Costa Rica
#87 of 114 hotels in San José
Guests' ChoiceBased on 60 hotel reviews
7.7Cleanliness
8.1
Comfort
7.8
Location
7.5
Facilities
7.8
Staff
9.2
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 May 2024
Mia
United StatesIt aas located on a busy street so we were woken up early by traffic
The staff was amazing and the breakfast was delicious. The bed was comfortable and we had a tv in our room
Stayed in May 2024
Reviewed: 26 May 2024
Ann-katrin
SpainNeighborhood. There are a lot of homeless people and smell of piss and rotten fruit/veggies in the streets. Be careful when you go for a walk there. None if it is this hotels fault, obviously, but please keep in mind.
Great staff, friendly and very helpful. I did stay here last year, and it wasn't too pleasant, but it was worth giving it a second chance.
Stayed in May 2024
Reviewed: 15 May 2024
Teresa
NicaraguaBreakfast included was mediocre. The menu could use more variety to include fresh fruit, yogurt, wheat bread, pancakes, french toast, etc. The coffee could be stronger. Our room could be improved by providing glasses for water, a coffee pot, cups, a towel for the bathroom floor, slippery and dangerous! Extra roll of toilet paper and a towel. A night light in the hallways and stairway for those who come in late or leave early in the dark would also be helpful.
I like that they have laundry service and airport taxi shuttle. The location is great, a five to ten minute walk to Central Park. The dinning area is very clean and bright. The cook allowed us to keep yogurt and water in the refrigerator. Self serve coffee and cereal is nice.
Stayed in May 2024
Reviewed: 22 April 2024
David
Costa RicaEverything is comfortable.
Excellent place f
Stayed in April 2024
Reviewed: 2 March 2024
Agnes
GermanyHonestly speaking, our room had no charme at all. Very functional and comfy beds - but that´s it. Maybe the upper rooms are nicer.
Extremely friendly and helpful staff! They also prepared an early breakfast (scrambled eggs with bread and marmelade or tortilla with beans - the typical Costa Rican things) as we had to leave quite early to take a bus. The location is very close to the terminals where the buses depart towards La Fortuna and Puerto Viejo. The shower was also great. If you need to catch an early bus - that´s your place to stay.
Stayed in February 2024
Reviewed: 26 February 2024
Gary
United KingdomThe room was quite small and basic which is fine by me but it wasn't the cleanest. But then I'm a bit OCD about cleanliness. The traffic noise might disturb some people. Didn't bother me.
The staff were really good. They were fun, friendly, and helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Jack
AustraliaWouldn’t walk around outside at night
Nice staff, free morning breakfast
Stayed in February 2024
Reviewed: 8 February 2024
Dinesh
CanadaThe people working there were very friendly and the location is good.
Stayed in February 2024
Reviewed: 30 January 2024
Clifford
CanadaGood location near central ave pedestrian area Near a lot of bus terminals i.e. Puerto Viejo and Samara Smallish basic rooms Good value
Stayed in January 2024
Reviewed: 26 January 2024
Nenagh
United Kingdomarea is a little dodgy, especially at night.
Second stay here, all you could need from a hotel!
Stayed in January 2024
Reviewed: 20 September 2023
Willcox
New ZealandBring your earplugs or a white noise machine - the traffic even at night is quite loud, and even the noise from within the hotel can be loud.
Fantastic friendly and helpful staff. Very clean and simple room with everything that was necessary for a one week stay. An easy walk to everything you would reasonably want to see and do in San Jose city centre.
Stayed in September 2023
Reviewed: 4 September 2023
Andrea
Costa RicaNothing
Near San Jose
Stayed in August 2023
Reviewed: 18 June 2023
Tal
IsraelSan Jose, very dirty and full of homeless. would not recommend leaving the hotel after dark.
nice place, very close to the bus stations . The family who owns the place were very nice and helpful and they had a very good breakfast.
Stayed in June 2023
Reviewed: 25 April 2023
Sarah
CanadaThe only thing I didn't like was that I had a cheaper internal room and I had no windows except some that looked into the building. There were only sheer curtains over these windows, and the bathroom was small, so every time I got dressed in the room I felt like someone could see me if they looked over at the right time after walking upstairs.
Loved the staff, friendly and helpful. Breakfast was fantastic and again great staff. Fantastic front desk staff and the cutest Perro at the hotel :D
Stayed in April 2023
Reviewed: 24 April 2023
James
PortugalThe noise of the street
Most
Stayed in April 2023
Reviewed: 26 March 2023
Jill
PortugalThe room did not have an outside view window. One window looked over the laundry room and the other over a hall way.
The property is well situated near to many of the bus stations. The room was quiet and the staff very helpful. Breakfast was good with a couple of choices along with coffee, tea, juice on tap! Easy to locate
Stayed in March 2023
Reviewed: 19 March 2023
Miro
Slovakiareally warm and a few bugs
quite large room, clean bathroom, really friendly stuff
Stayed in March 2023
Reviewed: 19 March 2023
Silver
United Kingdomthe room was very dirty, there was a buildup of hair in the plug in the sink and the corners of the room/behind the door were dirty the curtain was so thin that even drawn we could see into the room with the window opposite and they could see into our room the walls were thin, we could hear the fan in the next room
the staff were excellent, they were so friendly and helpful the breakfast was really good good for the price if only staying one night
Stayed in March 2023
Reviewed: 27 April 2024
Mr
United KingdomThe area isn't the greatest to walk around in at night and the hotel itself has seen better days. The bathroom smells of drains and if you leave the bathroom door open it stinks out the whole room.
The staff are lovely. The Breakfast is great. Rio the dog is a delight. Wi-fi works well in the room.
Stayed in March 2024
Reviewed: 11 March 2024
Josh
United KingdomThe rooms were stuffy (hot), our loo was blocked with a poo from a previous guest. The breakfast was abit basic. Glad we were only here for one night.
The staff were sweet and helpful and the location was fairly central. For what we paid, the hotel is probably what we should have expected.
Stayed in February 2024
Reviewed: 26 February 2024
Amy
United KingdomWe only stayed for one night but the location was a bit sketchy and I didn’t feel comfortable when walking around in the evening outside. Would not have stayed in that location if I was on my own.
The staff were lovely and the room itself was nice.
Stayed in February 2024
Reviewed: 22 February 2024
Rolf
NetherlandsThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 February 2024
Mcmahon
United StatesRough and busy neighborhood.
The rooms are dated but the beds were comfy. It is the ladies working there that are the heart and soul of the place. They were very kind and attentive. Great free breakfast with a choice of three: American, continental or omelette with veggies and ham. It is walking distance from the Tica bus terminal but we got an Uber and that worked out great.
Stayed in February 2024
Reviewed: 8 February 2024
John
United Statescould be updated
breakfast was good
Stayed in January 2024
Showing 1 – 25
Chesterfield, USA
Shanghai, China
Fuenteheridos, Spain
Golturkbuku, Turkey
Portogruaro, Italy
Mezzana, Italy
Hall, Netherlands
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content