Fabulous place to stay, a comfortable lodge in the middle of nature. The staff were so friendly. The food was good!

Stayed in May 2024

No coffee availability

Add print rules, wifi password and restaurant schedulle will be nice to have, also we would like cofffe in the rooms or availability im early morning since restaurant opens 7 am

Stayed in April 2024

Rooms.too simple

Great location. Food very good. Rooms.could be improved

Stayed in February 2024

Bed is too hard

The balcony view was awesome!

Stayed in March 2024

There is one hiking trail on the property, and we took a long walk on a mostly-unpaved road up to a magnificent vista point, but there is not a lot else to do right there. That is not a criticism of the hotel itself.

Lovely cabins set on a hillside overlooking a valley and farms on the opposite side. Our cabin had its own bathroom plus a king-sized bed, mini-fridge, coffeemaker (BYO coffee) and wood fireplace. But the best feature is the exceptional food in the restaurant. Do not miss the baked trout.

Stayed in February 2024

El Toucanet is a delightful small hotel in the mountains with rustic cottages and a spacious, beautiful restaurant overlooking a garden. Moises, at the desk, was a gracious and caring host, as was the kitchen staff. Dinner and breakfast were excellent. Navigation is a must, as the hotel is about 30 minutes from the Pan American Hwy (Hwy 2) - absolutely worth the effort to get there. The sunny morning at breakfast with windows open and many species of hummingbirds feeding was most memorable.

Stayed in January 2024

The breakfasts were excellent but our party had some uneven experience with the suppers.

Beautiful setting and property. Excellent views. Clean comfortable room.

Stayed in February 2024

Not much. The restaurant menu could have had a few more vegetarian options for dinner but it did have some and this was not an issue at breakfast so it's up to you if you want some variety to eat elsewhere for a night or two. We stayed for 4 nights which I think is more than most so likely something unnoticeable. Also the chef kindly cooked up a tomato soup on request so no complaints. The hot tub seemed a bit erratic, not sure if we worked it out properly or it's faulty but a hot bath was just as good anyway. Really nothing to detract from a fabulous stay but hopefully this feedback is helpful.

The staff are wonderful and helpful in every way possible. The lodges are so atmospheric, with stars galore at night and wood fires if the weather gets damp. The hummingbird garden by the stunning restaurant vista is bliss. The best thing I can say is that my wife and I both felt slightly bereft when we came to depart. Wonderful homely and peaceful place to stay and from the owner to every single staff we were made to feel warmly welcomed. Also, they helped us organise a quetzal tour which delivered us many of those beautiful birds.

Stayed in January 2024

The trail was not spectacular.

The restaurant is very atractice and cozy and the food is good, We also recieved good service from the waitress.

Stayed in January 2024

The lodge is a place to sit back, relax, and watch watch humming birds go about their business.

Stayed in December 2023

N/A

Location, beautiful surroundings, the fire place. Breakfast was really good

Stayed in December 2023

Daily cleaning of the bathroom would have been appreciated (bathroom bin for toilet paper had no lid)

Excellent breakfast/dinner, homemade ice cream (avocado). The staff was extremely friendly and helpful.

Stayed in November 2023

Nothing.

The land and the gardens are amazing. The views from the balcony were also great, specially for birdwatching. The breakfast was delicious. The staff was kind and very focused on the details.

Stayed in August 2023

Beautiful and peaceful!

Stayed in May 2023

The manager was very helpful in making bookings at the winery and for birdwatching. The hotel was very comfortable and had a large dining room. The breakfast was great.

Stayed in April 2023

Please refer to the above. We enjoy staying here but think some things could be "tweeked" to cater a little more to the client. Diego, by the way, is a great asset to the hotel: makes check in and out easy, helps wait on tables, full of interesting info, etc.

Breakfast was sufficient and tasty; however, they should ask how you like your eggs and not just automatically bring them scrambled---both my husband and I prefer them fried. The coffee was good and you can have refills. Service is efficient but it would be helpful if breakfast would start at 7:30 instead of 8 ( for those who have business meetings or wish to start hiking earlier.)

Stayed in February 2023

great lodge in a nice environment. especially the hummingbird garden is beautiful. the restaurant is very good and has vegetarian options. would heartily recommend to do the birding tour that the lodge provides ($30 pp). the guide Oscar is very knowledgeable and friendly, and we were able to spot the beautiful quetzal, emerald toucan and more

Stayed in February 2023

nothing. it was great

everything! really friendly, helpful staff. good breakfast. big, comfortable room with a lovely balcony and stunning view over bird filled trees. being up in the mountains it was cooler than the coast and drier so, as a Brit, it was like a gorgeous sunny day at home. perfect. thank you

Stayed in February 2023

Mattress was rock hard and we found it difficult to sleep well.

Very good service at the reception and restaurant

Stayed in January 2023

Nothing to add here!

Everything! Diego and the team took great care! The view was amazing, we had three fantastic days at the lodge and some great advice was being provided while looking for different activities!

Stayed in January 2023

The quality of the mattress.

Beautiful view from the cabin, well maintained garden, kind owner, good breakfast.

Stayed in January 2023

Bathroom was very basic/out of date, but that is nit picking!

Incredibly priced hotel with a personal experience and atmosphere. Views from our room were incredible and, while fairly simple, it was just what we needed. The food was fantastic and staff incredibly helpful.

Stayed in November 2022

NO complaints at all!

The lodge is located in the beautiful mountains of Copey. The road leading to this lovely place of natural beauty is very good. We were greeted by Diego who was most helpful and kind.The delicious breakfast is a typical Costa Rican one, which you enjoy while watching all the humming birds at their feeders! Dinner was also very good and prices were reasonable. The uphill climb on their trail is worth it, especially if you can make it to their Cypress Forest!

Stayed in September 2022

Beautiful setting, very comfortable rooms, great food and Diego the manager was incredibly friendly and helpful

Stayed in June 2022