Very odd way to offer 3 pieces of fruit per person, then the a la carte entree, instead of a buffet where we can choose how much fruit we would like to have (certainly more than 3 pieces from a tray the waiter brings around!). Expected better for a reputable hotel at this price point as it seems a cheesy way to save money by rationing locally grown tropical fruit!!

Ecological efforts and facility

Stayed in April 2024

Fantastic place to dine and watch the sunset. Food and drinks were wonderful. Also the staff was friendly and very helpful.

Stayed in January 2024

No beach access

Views, helpful staff, hotel’s booking service for Manuel Antonio was fantastic (guide was Clarence)

Stayed in February 2024

We liked it all

Very beautiful view. Staff were helpful and attentive. The accommodations and pools were luxurious!!

Stayed in January 2024

Nothing

Everything

Stayed in January 2024

In this place you’ll feel at home right away. Well, a more exotic home, that is. Everybody has a personal concierge that is ready to help at anytime (we had Alex, he was great). The pools are genuis and the view from there is perfect. You can see some iguanas or monkeys right as you are taking a dip and sipping on a margarita. Last but not least, visiting the Macaw reserve on the proptety it’s a must. To be honest, I found the hike and the reserve itself more authentic, not to mention more private, than famous Manuel Antonio National Park. The sunsets from the viewpoint are unique. All in all, an amazing experience and hope to come back soon.

Stayed in January 2024

Beautiful hotel in wonderful location - very friendly and helpful staff. Nice rooms with lots of space, wonderful view from bar, restaurant and the pool. Excellent food at the restaurant.

Stayed in December 2023

Bathroom was a little awkward

Great staff, beautiful views, nice food, comfortable beds, strong AC!

Stayed in July 2023

Staff could not have been more accomodating and friendly. Each guest is assigned a concierge to take care of their needs while on property. Our concierge Alex was wonderful and worked hard to make sure every aspect of our stay was perfect. We loved the location of the resort. And we also loved the ever smiling restaurant staff. It was a great stay and the resort made for a very relaxing vacation.

Stayed in July 2023

The pool could use some updating.

The views were amazing, food & drinks were delicious. Staff were friendly & helpful.

Stayed in July 2023

We had a fabulous stay at Gaia for my partners birthday at the end of our stay in Costa Rica. The food was a particular highlight, we had the Mahi Mahi and the tuna steak, both delicious. breakfast was also perfect. special mention to staff Nelson in the restaurant and concierge Carlos. Also the owner Boris said hello at breakfast and was so kind and welcoming. we had a great time at the pool and ordered drinks and nachos and all staff so helpful bringing towels and asking if we needed anything. Overall a fantastic stay.

Stayed in July 2023

too little space for just hanging out outside. limited amount of beds and despite that we had a room with a private pool, there wasn’t any space to just hang out and read a book, so we were always confined to the room if we wanted to relax.

the staff goes above and beyond to help with anything we need. you could just send a whatsapp message to ask questions, which was very convenient.

Stayed in June 2023

nothing

the staff, the spa , and the food were amazing , second time coming here , never disappointed . They even let me have my small dog join me in the restaurant. The pools are beautiful and the happy hour at sunset was very beautiful. will definitely come again next year

Stayed in April 2023

You have a nice view of the ocean but it is from quite a distance. Still a very nice view. Everything is white, very contemporary, not my style.

This was a very last minute booking, we had drove 6 hours already and was tired, I asked if we could check in early, it was around 11:00 a.m. . When we arrived at the gate and they already had our paperwork, brought us up to the manager, whose name is Michael I believe, gave us a drink or wait in the lounge and they would get a room as quick as possible. We ate lunch and before we were done eating, we were told our room was ready. I have never been to a hotel where all the staff try to learn your name as quickly as possible. I thought it meant a lot. It's too bad the hotel isn't located closer to the ocean. I wish our hotel that we stayed four nights afterwards would have had the same type of attention to detail as this hotel did. And their food was good and not overpriced, we ate lunch and dinner there. Very nice

Stayed in May 2023

nothing at all

everything ! I could write a book about this wonderful hotel. I have been lucky enough to stay in some wonderful 5 star hotels across the world, but this one is the very BEST! the customer service is a absolutely at the top of its game here. the reserve is beautiful and the standards across the hotel are amazing. Big shout out to our wonderful concierge Carlos and what a true gentleman the owner Boris is, so passionate about what they are all trying to achieve through this wonderful hotel and it’s conservation efforts in the local area.

Stayed in April 2023

This property is on the side of a very steep hill. The staff is very good about golf cart shuttles from the small parking area to the hill top. But this resort is not good for anyone with mobility issues. Steep stairs exist everywhere around the property. The pool area also was a little underwhelming. We were not fans of the food preparation in the restaurant.

Views from the dining room and guest room were spectacular. Happy hour ambiance was very good. Little extras like a welcome drink and snack at departure were nice.

Stayed in April 2023

Absolutely perfect! We came for our honeymoon and it was more than expected. The resort has a shuttle service to the beach and to Manuel Antonio, and golf cars that take in and out if the hotel. The facilities are beautiful, we had two Scarlett Macaws nesting on the tree in front of our room. And don't get me started on the view from the dining room!!!

Stayed in April 2023

Nothing

The hospitality, the views, the food, the location, it was a amazing experience to finish our trip over there. Highly recommended!

Stayed in April 2023

All was very good indeed

Brilliant breakfast with many choices. Breakfast was taken in the main restaurant with panoramic views over the pacific

Stayed in March 2023

There was nothing we didn’t like

Gaia Hotel was a highlight of our Costa Rica trip. The customer service was incredible and the hotel and rooms were stunning. would highly recommend staying here - true luxury.

Stayed in March 2023

The pool areas are quite small but the views from them more than make up for that. The tour of the Gaia Reserve could have been much better.

The Staff are the stars of this hotel, and that's quite a statement because the Gaia is very very special indeed. From the moment you arrive the staff have learned your name and treat you like you're family. Gian, Elber, Marco, Ricardo Clarence and the lovely Nelson, were the best hosts of any hotel anywhere. You are ferried at your own request to any part of the resort by complimentary golf buggy and evenings are spent in the roof-top cocktail lounge and then one floor down to the exceptional restaurant. Both these venues have the most incredible views over the Pacific coast with sunsets only found on films. We visited lots of places and used the concierge, and complementary shuttle all the time. The owner was always insight and very warm and welcoming, couldn't do enough for us, even arranging a complementary skin treatment for my spot of sunburn! It was superb! Was a great base to explore the National Park and to visit the public beach which were both astonishingly beautiful.

Stayed in March 2023

stunning rooms - fabulous views - abundant wildlife - great food at the restaurant - wonderful deep-tissue massage at the spa - friendly attentive staff

Stayed in February 2023

What a lovely place. Such a fantastic team led by the ever present owner Boris. They all seemed so motivated and proud so he must be doing a good job. The views of the bay were awesome and the room lovely and cool and well equipped. Wonderful conservation efforts with the Macaws too which were really interesting to learn about. A great location near to the National Park and with a free shuttle to the beach, everything is on the doorstep.

Stayed in February 2023

N/A - fantastic experience all around

Pretty hotel with great views. Hotel has a macaw reserve so you see them everywhere which is a great plus. Luna restaurant and free breakfast are both excellent. Staff were some of the friendliest people that I met on my vacation. Will be staying again in the future.

Stayed in January 2023