Boulevard de Rohrmoser, La Sabana , 10109 San José, Costa Rica
#23 of 121 hotels in San José
Guests' ChoiceBased on 345 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 3 April 2024
Andrew
NicaraguaEarly check in accommodated
Stayed in April 2024
Reviewed: 2 April 2024
Ric
KenyaWe had a great stay, so nothing really.
Overall great quality of services, good-quality, friendly and helpful personnel, good breakfast and great facilities such as gym and swimming pool.
Stayed in April 2024
Reviewed: 24 March 2024
Ric
KenyaNothing really, although I thought that the price we paid was a bit high for the overall experience, but still acceptable.
Excellent breakfast and very friendly staff. Overall, good experience for when in San José.
Stayed in March 2024
Reviewed: 22 March 2024
Jason
ArubaEverything was good
The hotel was good and the location was fabulous. We went Costa Rica for Karol G concert
Stayed in March 2024
Reviewed: 17 March 2024
Matthew
United KingdomIt was a bit expensive
Nice, comfy rooms with a good view of the city. The waiting staff were also very good.
Stayed in March 2024
Reviewed: 3 March 2024
Jakub
SwitzerlandGreat, luxury & quiet hotel in San Jose. I got room with a stadium view. Hotel restaurant and the food there was excellent. I enjoyed my stay.
Stayed in January 2024
Reviewed: 25 February 2024
Nicole
United StatesBreakfast was great. Great location. Comfortable bed.
Stayed in February 2024
Reviewed: 22 January 2024
Jeremy
United KingdomTwo things: music in the corridors was not turned off at night, I'm a fussy sleeper. The air conditionning control was very difficult to work out so we turned it off and were then too hot
We really liked our spacious and comfortable room with wonderful views to the mountains. The surrounding area is mixed but the nearby Peru Square has a super restaurant for breakfast, lunch or dinner and there is an excellent store with fresh fruit just across the road from the hotel. Arrival and check-in were managed very politely with friendly staff and straightforward procedures. There's a gym and pool, we didn't use either but would have liked to. Downtown was a ten dollar taxi ride, this should perhaps have been much less, we paid 12 dollars or so for an Uber to the airport. The AVIS pick up desk is a walk away
Stayed in January 2024
Reviewed: 19 January 2024
Kate
United KingdomI was refused breakfast at the restaurant (told it wasn't included) when it actually was. It was sorted out in the end but was a pain at the time.
I liked the location and rooms were nice
Stayed in January 2024
Reviewed: 10 January 2024
Nazli
FranceThe room was very clean and comfortable, I had a great stay
Stayed in January 2024
Reviewed: 23 December 2023
Iv
United StatesLocation is great .
Stayed in November 2023
Reviewed: 23 December 2023
Iv
United StatesLocated in a Nice and safe area .
Stayed in November 2023
Reviewed: 17 December 2023
Christian
Costa RicaGreat location, the staff was friendly and helpful.
Stayed in December 2023
Reviewed: 18 October 2023
Caroni
United StatesNothing.
I liked everything about this hotel! The location downtown is easy to find. It is surrounded by very good restaurants & handy stores. The staff is friendly & helpful. The rooms are clean & in pristine condition. Excellent!
Stayed in October 2023
Reviewed: 8 October 2023
Keiko
United Statesbreakfast was expensive but there are nice breaskfast places close to the hotel- a block away
well located, nice pool
Stayed in October 2023
Reviewed: 3 October 2023
Leeanna
Trinidad and TobagoBreakfast was excellent every day.
Stayed in September 2023
Reviewed: 21 September 2023
Grettel
Costa RicaNothing
Very good!
Stayed in August 2023
Reviewed: 10 September 2023
Jean
CanadaThe sauna did not work. The fitness center. I wish I knew that ahead of time, or else I would not come.
Location.
Stayed in September 2023
Reviewed: 9 September 2023
Sauda
AustraliaLocation a bit far from the center
Everything
Stayed in August 2023
Reviewed: 22 August 2023
Edwin
ChileThe second breakfast we had wasn't quite as complete as the first, but I'm nit-picking, this place was great.
We stayed here for two nights at the beginning and end of our Costa Rica trip, and both nights were great. It's a very professionally run hotel, and the staff are all amazing. Everything was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc. are perfect for a short stay.
Stayed in August 2023
Reviewed: 4 August 2023
Jenelle
AustraliaThere was a concert playing the night we stayed which meant there was loud music all night in the lobby and across the road.
Centrally located. Views amazing. Clean and comfortable.
Stayed in July 2023
Reviewed: 14 July 2023
Sarah
Costa RicaThe air con was very loud. This time we stayed on the 14th floor and could open the window for cool air which was great . But even with it off there was a loud sound of generator or something.
Good hotel, great views, useful location, nice breakfast. Nice little balcony.
Stayed in July 2023
Reviewed: 10 July 2023
Sarah
Costa RicaThe aircon wasn't fab.
The views were stunning; the room very comfy and the staff lovely.
Stayed in July 2023
Reviewed: 6 July 2023
Loo
United StatesThe pull-out sofa bed was a big disappointment. When you pull out the sofa bed and try to lie or sleep on it, it sinks in further and further. Very uncomfortable and unusable to sleep. Although just utilizing to sit on it as a sofa is fine. Maybe it's time to replace the pull-out sofa bed.
We loved the view, the king bed was comfortable, bathroom fixtures looked new, and toiletries such as shampoos, conditioners, body lotion, bodywash are in huge bottles and are high quality ( Brand name is Zero).The fact that there were 2 separate full bathrooms made us extremely happy. (We had the king bedroom with pull-out sofa bed.) The location is great too, so for those who want to eat out, there is Juan Valdez Cafe, next to the entrance, Smash burger and right opposite, a McDonald's, a Japanese restaurant, Quiznos, an Argentinian restaurant, (2 mins walk) and others. Going to the central market by Uber, approximately 4-5 USD and around 7‐9 USD by Taxi (metered) dependent on traffic.They do accept USD. Taxi drivers might not have change to give you back for your USD. Special shout-outs to the staffs Michael and Oscar during breakfast, who took great care of us. The Buffet Breakfast was good, and they had different menu items daily, unlike some hotels, where they give you the same breakfast day after day. The young man at the reception John was awesome and was extremely polite and was so prompt to take care of our requests on the spot, truly a man of action. These 3 mentioned staff members made a good impression on us. As for the cleanliness of the room and property, it was immaculate. I'm glad to have chosen this hotel and will go back again
Stayed in July 2023
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