Boulevard de Rohrmoser, La Sabana , 10109 San José, Costa Rica
#23 of 121 hotels in San José
Guests' ChoiceBased on 345 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 January 2022
Julia
Maltathe breakfast was exceptional ! such a wide variety of choice! staff was so helpful and friendly and the whole hotel was very clean and had amazing amenities
Stayed in January 2022
Reviewed: 15 January 2022
Noel
United StatesNothing
I think food is really good
Stayed in January 2022
Reviewed: 15 January 2022
Thomas
Costa RicaThe pool was freezing, it was impossible to use it
Great breakfast, comfortable bed, clean rooms
Stayed in January 2022
Reviewed: 12 January 2022
Cynthia
United Statesall was very good
location,clean and felt safe
Stayed in January 2022
Reviewed: 11 January 2022
Florence
United StatesAsk me what I would have enjoyed better like bacon not little winters they were so bad
I was not pleased with breakfast the buffet was bad then we order breakfast and they charged 51.00 dollars and it was bad and the last breakfast we ate at the hotel. I had dental surgery got a milkshake at the bar it was great ordered one with room service it was7.00 dollars. Versus 3.50First
Stayed in December 2021
Reviewed: 10 January 2022
Jacqueline
Costa RicaI didn't like the gallo pinto for breakfast it was always dry...
Location, facilities, staff and the beds were super comfortable.
Stayed in January 2022
Reviewed: 10 January 2022
Julia
Maltavery clean and neat! amazing view and the staff was so friendly
Stayed in January 2022
Reviewed: 6 January 2022
Gael
Switzerland- nothing
- very nice breakfast - nice gym - very kind and helpful staff
Stayed in January 2022
Reviewed: 3 January 2022
Lynnette
United StatesClean, nicely decorated, comfy beds. Staff was very pleasant and most helpful
Stayed in December 2021
Reviewed: 1 January 2022
Emilio
United StatesI have no negative comment to say.
I felt very safe. everything was organized. clean.
Stayed in December 2021
Reviewed: 1 January 2022
Andrea
Canadavery clean
todo
Stayed in December 2021
Reviewed: 30 December 2021
Marina
Russiano
Amazing view and great service
Stayed in December 2021
Reviewed: 29 December 2021
Raquel
United KingdomThe hotel staff was great making us feel welcome from the start. The views of the hotel is stunning during day and night time. We used the gym, which was very convenient since we hadn't seen a gym since arriving in Costa Rica! We didn't have breakfast, but it looked amazing!
Stayed in December 2021
Reviewed: 29 December 2021
James
Costa RicaSecond time in a month that I stayed here and each time the service from the staff is exceptional......from the front concierge to get front desk......exceptional!!
Stayed in December 2021
Reviewed: 27 December 2021
Alexandra
Netherlandsswimming pool not heated
size of the room, friendly people, cleanliness and breakfast
Stayed in December 2021
Reviewed: 26 December 2021
Medencevic
United Statesfriendly staff, great service, great value
Stayed in December 2021
Reviewed: 20 December 2021
Victoria
Costa RicaIt's very clean, the bed was very comfortable and the staff was helpful.
Stayed in December 2021
Reviewed: 9 December 2021
Charles
United StatesThe beds could use an extra pillow but I made one call to the room service and they brought me some more.
The staff at the hotel is next level. They really go out of their way to make sure that you are comfortable and have everything you need
Stayed in December 2021
Reviewed: 1 December 2021
Rodrigues
Portugalthe breakfast can be improve
the swimming pool has a fantastic view and it was amusing work out at the top floor.
Stayed in November 2021
Reviewed: 29 November 2021
James
Costa RicaStaff service was phenomenal!! From the bellhop out front, to the check in staff to the service in the restaurant. We had a small birthday party there and the staff was extremely attentive to our needs. Highly recommend staying here and will do so in the future.
Stayed in November 2021
Reviewed: 26 November 2021
Diana
BelizeI can think of anything!
The location was perfect as it was next door to my host. The WiFi functioned very well in all areas of the hotel! The food and staff was excellent, it’s the best hotel I’ve stayed in since COVID-19 began I felt safe and we weee even given a bottle of personal sanitizer to use during the trip.
Stayed in November 2021
Reviewed: 23 November 2021
Smith
United Statesgood location. good staff. nice room
Stayed in November 2021
Reviewed: 22 November 2021
Mark
United StatesVery Clean, great view of the city and Breakfast Accommodations were very good. Great location in regards to things to do around the city.
Stayed in November 2021
Reviewed: 22 November 2021
Alexa1389
Costa RicaNothing
Great Amenities, service and breakfast. Room was super clean and the bed was cozy and comfy
Stayed in November 2021
Reviewed: 14 November 2021
David
CanadaQueen beds (rather than just double beds).
Breakfast was great. Service was great.
Stayed in November 2021
Dubai, UAE
Saint Paul, USA
Maceió, Brazil
Split, Croatia
Villarrica, Chile
Busselton, Australia
Fish hoek, South Africa
Zadar, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content