There was a lot of maintenance work going on during my stay but it did not disturb my stay. Also, housekeeping sometimes comes pretty early (before 8).

Clean, safe, good location, great amenities ie pool, restaurants and bars, gym

Stayed in May 2024

a stronger and better coffee

Breakfast wa excellent. Wide variety of choices

Stayed in May 2024

everything was good

I didn't eat breakfast at the hotel.

Stayed in April 2024

However for the omolette station, the chef needs to move faster in cooking the omolette. There was a long line waiting while he was cooking one omolette per person. In other hotels, the chef cook two o three omolettes at the same time. Another thing was the transportation from the airport and to the airport, needs to be a standard charge. When I requested the transportation to the airport, the night crew has another rate way up than the morning crew. I ended up requesting a uber.

Breakfast was great, a lot to choose from.

Stayed in March 2024

No coffee at the room, facilities should be requested to the counter and you have to pickup there.

Nice and clean room with excellent working area. Good breakfast.

Stayed in March 2024

Breakfast should have more menu options.

The room view made possible to open the open the balcony doors and work with natural light. The interner speed was good.

Stayed in February 2024

Breakfast was delicious.

Stayed in December 2023

Nice pool and access to a great gym !

Stayed in November 2023

The servicelevel of the staff.

Didn't like the breakfast.

Stayed in October 2023

Safe place for woman alone. Nice clean rooms

Stayed in September 2023

tv few channels no cnn am football

brian at frount desk

Stayed in September 2023

The jacuzzi wasn’t working

Stayed in August 2023

The restaurant was a little filthy in the morning due to the fact that pther guests had eaten before us. Even though the tables were clean, the floor was filthy at some spots with food residue.

I liked the room, the view to the pool and the service as well. Everything went out smoothly and efficient.

Stayed in August 2023

The pillows are flat when u lay on the them.the tv was in Spanish. Need English subtitles

Good location, 11 mins from city center in Uber and 15.mins from airport. They offer 2 late check outs , 2pm and 5pm. Breakfast was good.

Stayed in July 2023

Unless you book a room with a balcony, windows can't be open at all, which was quite annoying to me Generally, hotels in Costa Rica seem to be somewhat below the standard: 4 stars in Costa Rica is like 2 stars in Poland, let's say, and the cleaning standard could be better too Though rooms are normally spacious, and for some reason, double rooms feature two rather big double beds Rooms have a coffee making machine but unfortunately, no electric kettle/tea making facility which was somewhat strange

Comfortable beds, nice outdoor pool, shop with coffee and chocolate on spot (prices approximately the same as in duty-free), genuinely cheerful staff Conveniently located 10 minutes drive from the Convention Centre and around the same driving time to the city centre

Stayed in June 2023

There is no fridge in the room. A space is clearly available, but Holiday Inn did not put it into the room when they remodeled it.

Food choices are good, I would like more options of healthy food, such as simple unsweetened oatmeal, cheerio, and boiled eggs.

Stayed in March 2023

rooms are very clean and spacious

Stayed in December 2022

the rooms are dates and a hairdryer in our room didn’t work. so after an hour of back and force (3 times reception visits, stuff coming to our room to check if a hairdryer “really” didn’t work) we were allowed to use a hair dryer in the room next to us. we stayed only for 1 night before going back home, so for one night it’s ok hotel but not more than that.

proximity to the airport. it took us 20 mins to get to the airport. breakfast is okay but they did not have any lactose free or dairy free milk options.the good thing is that the breakfast is from 6am till 10am, so if you have an early flight then you might be able to grab a quick bite. I would also say that hotel room was quiet. no noise whatsoever, which was perfect before a very long flight home.

Stayed in November 2022

The building, rooms, and decor are starting to show their age, they look and feel old. The shower head is super low.

It has a great location, the rooms are clean and comfortable, and the breakfast was excellent.

Stayed in November 2022

Some problems with the water supply to the hotel first thing in the morning but they were soon resolved.

Clean and comfortable room. Excellent breakfast on the terrace. Reception staff were so helpful with booking bus tickets for our onward journey to Cahuita.

Stayed in October 2022

room old and need dessert renewal price

stuff helpful facilities

Stayed in October 2022

I like the service and the breakfast!

Stayed in August 2022

Cleanless

Location

Stayed in August 2022

The nice breakfast-room with tables in the garden is closed and breakfast is now served in a sad conference room without windows. Nobody at the reception knows how long the construction works will take.

Stayed in August 2022