Centro Comercial Pinares (frente a Walmart), 10101 San José, Costa Rica
#24 of 117 hotels in San José
Guests' ChoiceBased on 133 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 March 2024
Alex
United StatesGreat location, good value
Stayed in March 2024
Reviewed: 30 March 2024
Daniel
United StatesBreakfast
Breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Daniel
United StatesAwesome hotel
Stayed in March 2024
Reviewed: 30 January 2024
Michael
United Statesjust the room need - upgrades
in general satisfactory, room need up grade, there is no room service ?? breakfast could be improved it. Location is your plus.. nice location convenient and safe - lots of local culture love it
Stayed in January 2024
Reviewed: 9 January 2024
Hiszpan2007
Polandhard to park when shopping centre is busy
Very spacious room with comfortable beds. All necessary amenities present. Very good breakfast with huge choice. Water and coffee available all the time.
Stayed in November 2023
Reviewed: 30 December 2023
Monserrat
Costa RicaIt has a good location.
It was good
Stayed in December 2023
Reviewed: 20 December 2023
Isabel
El SalvadorThe host did not answer a question I did until I was already in the hotel, and I was expecting a quick answer
The location was outstanding since they are in the middle of a mall!
Stayed in December 2023
Reviewed: 4 November 2023
Quek
Singaporelocation is suit. surrounding got a lot of food choice
Stayed in October 2023
Reviewed: 22 October 2023
Daniel
United StatesBreakfast
Facility
Stayed in October 2023
Reviewed: 28 August 2023
Hugo
GermanyFitness room not very well equiped and swimming pool not inviting. Apart from the many restaurants and shopping/groceries options, the direct invironment is not particularly pretty and inviting.
Functional hotel with free parking and very good breakfast included in the price. Many restaurants and shopping/groceries options around. (Almost) direct access to the main road.
Stayed in August 2023
Reviewed: 15 May 2023
Lisa
Costa Ricathin walls that allowed sound from the other guests to be heard rather easily
comfortable, large room
Stayed in May 2023
Reviewed: 15 April 2023
Cynthia
CanadaWe were just passing through and booked this at last minute. Wish we had time to go through some of the many shops connected to or close by this hotel.
Staff was friendly and expedient. Room was clean, quiet, comfortable with needed amenities. Had salmon dinner in restaurant. Service and meal were good. Great shower. Very comfortable bed.
Stayed in February 2023
Reviewed: 24 March 2023
Daniel
United StatesShower was broken
Location Staff
Stayed in March 2023
Reviewed: 21 March 2023
Daniel
United StatesHigh price
Breakfast Location
Stayed in March 2023
Reviewed: 9 March 2023
Aimee
United StatesBecause it’s location near a busy intersection and highway, hanging at the pool is a bit noisy. But no one else hung out at the pool so we didn’t mind!
Loved the location - in a shopping center with many eating and shopping options! Best breakfast spread I’ve ever seen at a hotel - sooooooo good!
Stayed in February 2023
Reviewed: 12 February 2023
Gerardo
Costa Ricaeverything was great
the room was wonderful, breakfast delicious….
Stayed in February 2023
Reviewed: 16 January 2023
Federico
Costa Ricadamp corridors and room
Stayed in November 2022
Reviewed: 4 January 2023
Margarita
United Kingdomthe pool is not great.
it’s a great hotel as a stop over or before you leave for the airport. we used it on our arrival and now on our departure. the beds are delicious and showers are good. Breakfast is very decent and staff are super helpful.
Stayed in December 2022
Reviewed: 14 December 2022
Margarita
United Kingdoma little clinical but the beds where amazing!
great place as a stop gap to arrive internationally and settle before going of on your travels. staff super friendly, breakfast was good. a little far to walk into town but the local bus is just up the road. beds and rooms are super comfortable!
Stayed in December 2022
Reviewed: 14 December 2022
Christian
CanadaThe hotel restaurant is pretty basic and cold although they do serve a good buffet breakfast. Since the hotel is in a shopping complex, there are a number of restaurants below the hotel. Note that there's not much to see in this area of San Jose; use this place a comfortable overnight stop.
At +/- 75 minutes from the airport, this is an ideal one-night stop off if you're heading towards the east on your arrival to Costa Rica or coming in from the east prior to leaving the country. It's your typical modern, clean upper quality chain hotel as you would find pretty much in the U.S or Canada. The king bed is perfect as are all the other room amenities. Security is good (you need to tap your room key to reach your floor) and there's ample free indoor parking with elevator access to the lobby. Good buffet breakfast.
Stayed in December 2022
Reviewed: 18 September 2022
Carlos
Costa RicaThe shower. I had to wait like 4 of 5 minutes for the hot water to come out.
location
Stayed in September 2022
Reviewed: 29 May 2022
Arun
United StatesNothing
Excellent location and hotel was exceptional
Stayed in May 2022
Reviewed: 21 May 2022
Alice
United KingdomComfy bed. Great breakfast buffet. Good location for us as travelling out the south of San jose. We only stayed one night but the mall location is very convenient for dinner
Stayed in May 2022
Reviewed: 14 February 2022
David
Costa Ricathe AC was noisy.
perfect room for a family stay.
Stayed in February 2022
Seefeld in Tirol, Austria
Petrópolis, Brazil
Ukmergė, Lithuania
Boggabilla, Australia
Tivat, Montenegro
Kalispell, USA
Lisbon, Portugal
Gdynia, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content