Calle 8 Avenida 10 Diagonal a la bomba La Castellana, Edif esquinero, 10101 San José, Costa Rica
#95 of 121 hotels in San José
Guests' ChoiceBased on 269 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
7.7
Facilities
7.8
Staff
8.1
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Hummel
SpainMattress was accepteble but far from good.
Kitchen, value, ambience and location.
Stayed in May 2024
Reviewed: 10 May 2024
Simon
Costa RicaGreat value for $20, ok for a night passing through town. Clean comfortable, hot water and secure.
Stayed in May 2024
Reviewed: 2 May 2024
Takemoto
United StatesWater happened to be out all night and some of the morning, not the hotels fault. Water outages happen sometimes in Costa Rica
Central San Jose, close to the main bus lines. Extended check out time
Stayed in April 2024
Reviewed: 29 April 2024
Servanne
France* Neighborhood could be a bit sketchy at night * Mattress a bit hard * Floor not that cleaned
* Spacious room * Fully equipped (TV, desk, individual Bathroom, closet ...) * Room inside complex : no street noise * Good Value for Money
Stayed in April 2024
Reviewed: 22 April 2024
Hoang
United StatesThis place is more like an apartment than a hotel. There are no rules or regulations. People were playing loud music and talking loudly during our stay until 2 in the morning. The walls are thin, so you can hear the noises. The comments from others complaining about a lady who worked there are very accurate. She was not good at answering important questions. Overall, my experience was decent.
I'd recommend anyone to stay for a day since the place is affordable, but be careful of the surroundings in this area. The locals and Uber drivers suggested not going out at night due to homelessness and individuals engaged in drug use.
Stayed in April 2024
Reviewed: 15 April 2024
Anna
UkraineBad smell from the bathroom
Price is good Wifi is excellent Conditions are ok
Stayed in April 2024
Reviewed: 10 April 2024
Kwame
DenmarkCommunication with the staff
It was clean and closed to the center of San José
Stayed in April 2024
Reviewed: 31 March 2024
Jana
BelgiumWe stayed 2 nights, and we really missed some daylight in the room. If it was just for one night, we wouldn't have minded that much.
Good price, clean, good location.
Stayed in March 2024
Reviewed: 21 March 2024
Jessica
Costa RicaThe shower water was like ice cubes but other than that, everything was wonderful.
Stayed in March 2024
Reviewed: 21 March 2024
Giordano
ItalyWindows facing the corridors and no water in the shower the first night
Clean and safe
Stayed in March 2024
Reviewed: 19 March 2024
Leila
Iranlocation is great and easy to check-in
Stayed in March 2024
Reviewed: 18 March 2024
Den
Netherlands- beds not too comfortable - very noisy
- good price - good ac
Stayed in February 2024
Reviewed: 7 March 2024
Romain
FranceThe room doesn’t have window.
One of the receptionist is very nice. Another one less.. The room is super clean.
Stayed in March 2024
Reviewed: 29 February 2024
Jeffrey
United StatesElectrical recepticle near bed did not work. Had to plug into wall near shelves and clothing rack. Bed mattress too firm; should be more plush and not as stiff. Need to get rid of elongated toilet bowl. Too difficult and tight to get through to the shower.
The staff that checked me in was top notch. The room was actually very nice, sizewise, bed (maybe a bit too firm) and pillows nice and hypoallergenic. Ample clothes storage space throughout. Bathroom good but like many San Jose places I've noticed, elongated toilet bowl cramps space and too close to wall. Intermittent water issues, on then off majority of day. But could have been the public utilities working on maintenance. Big drawback with this hotel is the busy street noise. However, like many other reviewers stated, use good ear-plugs and you can sleep through the night. Was only out in the neighborhood in the daytime hours. I would advise NOT going outside the hotel past dark however; undesirables run amok. But price paid security inside very good.
Stayed in February 2024
Reviewed: 20 February 2024
Romain
FranceWe had no window in our room.
The room was clean and the receptionnist was very nice !
Stayed in February 2024
Reviewed: 4 February 2024
Piotr
PolandNoise. Streets and also from other rooms or installations.
Location
Stayed in February 2024
Reviewed: 29 January 2024
Ohm
United StatesNoise
Very loud and noisy outside and constant throughout the night. Seemed like it may not have been the best part of town.
Stayed in January 2024
Reviewed: 28 January 2024
Charlotte
United KingdomLocation was a bit sketch walking at night, but we weren't spending a lot of time here so wasn't a problem.
The staff were so kind & the room was perfect for what we needed, very comfortable!
Stayed in January 2024
Reviewed: 15 January 2024
Boyan
BulgariaA bit noisy during the night because of the busy street next to the hotel. If you bring earplugs with you it's not a problem though.
Good value for the money. Convenient location and very friendly staff. We arrived earlier and we could leave our luggage in another room (our room wasn't ready yet) and go sightseeing in the city.
Stayed in December 2023
Reviewed: 13 January 2024
Guus
NetherlandsNo windows
Clean room and city is easy accessible
Stayed in December 2023
Reviewed: 10 January 2024
Sabean
United KingdomIt was clean, staff were very friendly. Good value for money - close to bus station & town centre.
Stayed in January 2024
Reviewed: 23 December 2023
Silvia
NetherlandsFor female solo travelers: this hotel is great however the zone is not the best. There is not an ATM close by and there is a market, homeless and drug addicts. Not recommendable to walk alone at night or early morning. If you take an Uber, you can go anywhere and is cheap.
Very nice staff, friendly and helpful. It has good WiFi. Spacious room and hot water.
Stayed in December 2023
Reviewed: 16 December 2023
Edward
United KingdomSuper busy area of San Jose to be in
Good location. The host was super friendly and helpful; after a party went on next door she let us move to sleep in a room above and it was such a relief as we had to be up at 5:30am for a tour. The TV also worked and was able to get English audio which was cool when chilling in evening.
Stayed in December 2023
Reviewed: 8 December 2023
Karel
Czech Republicthe staff does not speak English.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content