Bad smell by adult pool and bar. Noisy fans outside bedroom door

Breakfast and location were excellent

Stayed in May 2024

Location was very conveniente: 5 mins from downtown Fortuna. We did not rent a car, and taxis charged US less than 5 USD to downtown. There is a souvenir's store next to the hotel, and we loved it. Breakfast was delicious and th staff took good care of us.

Stayed in April 2024

Liked everyrhing

The dnvitoment was lovely &the staff

Stayed in April 2024

Breakfast was not good, hotel complex gave us the impression of a mass tourism factory

Beatiful and cosy bungalows , security guards checking the area all day long, high level of security (!), well maintained and beautiful garden , top view to the volcano and parking in front of the bungalow

Stayed in April 2024

Good breakfast. Great cook and wait staff. Beautiful views and pools. Nice restaurants just down the street.

Stayed in March 2024

Great location and very friendly staff

Stayed in March 2024

Could have had a bigger pool ,

Breakfast was very tasty

Stayed in March 2024

The only area for immediate improvement would be the access to the swimming pool. Should be direct access without having to go through the restaurant. Also a little Las Vegas looking when you drive in bc there is a massive souvenir store w many bright lights. Takes away from the cozy villas it hides in the back

We liked the proximity to town and also to the highway to see all the attractions. Last and not least loved the amazing view of Arenal!

Stayed in March 2024

Internet connection was a little bit slow.

The location, the staff and the breakfast were good!

Stayed in March 2024

We didn’t end up using the pool. Mostly due to weather.

Breakfast was very nice and the grounds were well kept. The restaurant and pool area was attached to a very large souvenir shop, which has a good and bad side. Location was close enough to everything but removed enough to be quite.

Stayed in March 2024

The weather unfortunately was little rainy and they advertise a jacuzzi and did not have it on or very low, when i consulted a member of the staff i was informed that not all guest like it on, but what about the ones that do? I thought it was a quick don't ask anymore response.

The breakfast and view was amazing. The Hotel is very well situated near the town and all the main attractions. The souvenir shop a bit expensive, but has a wide variety.

Stayed in March 2024

Beds too low to ground, but comfortable.

Nice shower. Great outdoor seating.

Stayed in March 2024

The Wi-Fi was spotty.

Great view of Arenal volcano from rooms and pool area. Pretty gardens, nice pools and jacuzzi. There’s a huge souvenir shop on the property, breakfast offered was standard but good. Staff were friendly. Reception is not 24 hours but they are around till 10. Walkable to near by restaurants and shops. This is true for a lot of hotels we stayed in, included breakfast starts at 7, when most of the tours pick-up. Having it start just 30 mins earlier would allow those with an early tour time to take breakfast. They did offer packed breakfast instead which was great.

Stayed in February 2024

The road is very busy, and the trucks are always using their air breaks, which is very loud .

The location was amazing, the view of the volcano was spectacular. The restaurant staff were very friendly and good. The morning breakfast was good. My sister was I heaven at the souvenir shop. The reception staff were friendly and helpful. The pool area was lovely.

Stayed in February 2024

The room was perfect. With two beds. But first at all they wanted to give us a room just with one bed and to the road / parcing side. We finally had one further away which was quiet and comfortable. The pool is just accessible via the restaurant which is a bit strange but in the evening it was no issue. At the entrance there is first a huge souvenir and tours shop, but this does not disturb the quiet rooms in the back of it. The breakfast was okay.

Stayed in February 2024

What I did not like was the darkness in the rooms I thought the rooms could use a little bit more lighting and appropriate areas. Also didn’t like the inviting this of the green tile in the shower as well as the creaking sound. The drains made we had a buffalo meaning we didn’t have neighbors nearby, but sometimes throughout the night we can definitely hear car games being played Also just didn’t like the lack of details when we got to the room didn’t really explain to us the area just kind of gave us the key and told us where to meet for excursions

What we liked most about this property was the views. We enjoyed the location because it was near a couple good eateries no more than a 10 minute walk but that walk would be kind of sketchy. We also enjoy the Jacuzzi as well as the pool. Very private and very low-key, also love the room service had fresh sheets every morning and breakfast was decent

Stayed in February 2024

The food could be a bit better.

Very nice setup. Very nice restaurant guy. Great location.

Stayed in February 2024

Breakfast could be better

Nice rooms with comfortable beds. Swimming pool.

Stayed in February 2024

The pool could have been a little more independent from the restaurant and a little more private.

Location to volcano

Stayed in January 2024

NA

Clean and good value

Stayed in January 2024

There’s nothing special and the prices for activities are high. Also the hotel picture above implies the mountain is right behind the hotel AND ITS NOT! This is deceptive advertising.

Good location with easy access to town and national park.

Stayed in January 2024

It was about a 30 minute walk into the centre of la fortuna, so a taxi may be needed in the evenings. Pillows weren't the comfiest

Great spacious rooms, a lovely swimming pool and hot tub with the best view of the volcano. Breakfast was lovely with a few different options

Stayed in January 2024

Maybe more fresh fruits in breakfast since costa rica has so many fruits.

The location is amazing views of arenal volcano. The overall hotel landscape is veryy pretty. Rooms are very nice and clean and updated. Breakfast was not the best but it was pretty good for the cost of the room and did its job.

Stayed in January 2024

There was a mild rancid smell in the room for the entirety of our stay

The property had an amazing view of the Arenal Volcano, the pools felt like you were directly in front of it.

Stayed in January 2024