Skip to main content
  1. Hotel reviews homepage
  2. Costa Rica hotel reviews
  3. San José hotel reviews
  4. San José hotel reviews
  5. Reviews of Hotel Luisiana

Reviews of Hotel Luisiana

Santa Ana, San José Hotel Luisiana, Santa Ana., 20900 San José, Costa Rica

#98 of 120 hotels in San José

Guests' Choice

Review score

Based on 387 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    8.1

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night

    I NEVER WRITE BAD REVIEW IM AN IN THE HOSPITALITY BUSINESS AND I AM WELL AWARE OF SOME POSSIBLE GLITCHES. THE CHEAP UNFAIR DODGY BEHAVIOR OF THE STAFF AND THE OWNERSHIP IS DISGUSTINGLY UNPARALLELED. I HAVE BEEN GOING TO LUISIANA SINCE 2015. THEY HAVE STRICT JAIL DICTATORIAL RULES. DON'T DO THIS OR THIS IS NOT ALLOWED. BIG SIGN EVERYWHERE. ALMOST A LAND MINE. I HAVE BEEN CHARGED TWICE DURING A 3 DAYS STAY FOR EXTRA 50$ SHOWER TOWEL STAINS. THE FOLLOWING TIME I BROUGHT MY OWN TOWEL SHOWING TO THE CONCIERGE I HAD MY OWN. AFTER THAT MY NEW RESERVATIONS WERE NOT ACCEPTED NEITHER BY BOOKING.CON NOR BY LUISIANA MANAGEMENT. IF I WERE IN A COUNTRY WERE THE LAW SYSTEM WORKS I WOULD HAVE SUED THEM!!!! RIDICOLOUS, UNFAIR, UNPROFESSIONAL. SO NEW CUSTOMERS BE CAREFUL WITH THE TOWEL!!!!

    PLACE IS WELL LOCATED- GOOD PARKING- NICE ROOMS-BIG BEDS

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    we keep coming back because it is a great value for the price
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    mattress not comfortable

    size of room and bathroom

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Regular
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Q por 2 pedacitos de pan me cobraron $150

    Bueno

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Nice beds, regular quality of the building, terrible breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast

    The locatios

    Stayed in February 2024

  • Reviewed: 17 March 2024

    9.0
    Great airport stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Dining area

    Pool, most everything

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was a little out of the way

    Staff were very helpful

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    It was a very nice stay.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Didn't like the birds swimming in the pool leaving a dark mess in the water. I'm always surprised to have to leave a room deposit for the items in the cooler.

    The room was nice and quiet. The bathroom was roomy and clean with good hot water. The front desk staff was nice and helpful. Breakfast came with the room. The hotel was walking distance to the grocery and some good restaurants.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Noise from workers outside ground floor room

    Pool. Location

    Stayed in February 2024

  • Reviewed: 28 February 2024

    6.0
    It was okay, but I would not return.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 7 nights
    • Submitted via mobile

    The cleanliness of the bathroom was not good. Dirty around the bottom of toilet. The wall by the bed was dirty. They ran out of milk, no creamer for your coffee.

    The kitchen staff were extremely nice and attentive.

    Stayed in January 2024

  • Reviewed: 24 February 2024

    7.0
    Good value 30min from San Jose
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was cold, breakfast very typical so if you want bread and jam there is nothing

    Beautiful area, big bathroom and room

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Great value
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The plumbing fixtures felt like they were ready to fail and the water pressure was sad but everything worked.

    I loved the architecture, the room was spacious, and the staff were friendly and helpful. The breakfast was delicious served in a covered courtyard.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room has to be renovated...

    Swimmingpool was nice, modern pretty bathroom, relaxing atmoshpere, friendly stuff, free WiFi

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Cheap and comfortable but with some disadvantages stay
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 3 nights

    However, if you call yourself a family suite, then you also expect a certain basic equipment of the kitchen. We had a total of 1 shallow and 1 deep plate, no bowls and only 1 bread slicer knife, no oil, no spices and no tea towel and hand towel in the bathroom. All in all, the hotel is getting on in years, there were (despite 50 EUR deposit) some things in the room were broken, tables scratched, ceiling plaster damaged, lamps defective and drawers broken. Happy to invest something here. For about 40 beds there is only a single lounger by the pool and a few white chairs. the staff could speak English better, it's the capital after all.

    Overall, we enjoyed the stay. We had the family suite for 3 nights with kitchen. A very big comfortable bed, air conditioning and smart TV worked well, the pool and price were very good. On request we received a proper cutting knife, a few plates and 2 bowls. So I wouldn't call it a family suite. The wifi was very good. The pool is very large but a bit chilly.

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Hardly furniture to place your staff, only three hooks in the bathroom.

    Nice resort with huge rooms, very clean and the most comfy bed we had in ages. Arrived late and tired, check in went smooth and fast. Breakfast available for USD 12. Pool looked nice and clean as far as we could see. Easy to reach from the airport (taxi between CAC 17'000 and 20'000) but still quiet.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Great experience
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    To pay for extra parking lot

    Deluxe room was excellent... great A/C... shower system is a little confused

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's a bit old and a bit worn. The bed was very hard.

    Nice pool area. Nice staff who spoke English.

    Stayed in January 2024

  • Reviewed: 21 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower leaves bathroom wet

    Very clean and great view

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms need a bit of refreshments. Rooms look very tired, but the beds are comfortable.

    Staff is very helpful and funny. We had a good time. Pool right at the doorstep. Free coffee 24/7. Smoke-free hotel. Enough save parking spaces. Cleaning every day plus fresh towels as many times as you need.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    N/A

    Great

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Worth checking this place out
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy room with other guests walking by with luggage, etc

    Proximity to an appt we had

    Stayed in November 2023

  • Reviewed: 30 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The Airco was broken in de room and made very loud noises and dripped water. We didn’t have a good night sleep and when mentioned at the desk it was kind of waved away. They didn’t fix it

    The location is great. We stay more often in the hotel and usually the value is great.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    8.0
    comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Good location. Safe parking

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Family trip in Santa Ana
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Our room needs to be refreshed (fresh walls paint) it looks a bit untouched for a while #110.

    The staff was very helpful & funny. The pool is cool, and it has a long opening hours. Beds are comfortable. Rooms are cleaned every day. Fresh towels. Very tasty breakfast. Free coffee 24/7 and charging station on reception

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!