The hotel grounds are very pleasant. Nice pool. Very close to the beach and several restaurants. Room was very clean. The staff of the hotel were professional and helpful.

Stayed in April 2022

we didn’t have hot water in our room.

the location and amenities were amazing!

Stayed in March 2022

Our room on the second floor could use a bit of renovation and at the least a fresh coat of paint. The worst of it was that shower head looked very dirty, there were some mildew spots on the ceiling, and our room was missing a lightbulb - never replaced during our stay (though we didn't bring it to anyone's attention either). I do think the rooms on the third floor and first floor are more modern. If I came again I'd try first to get a room at La Cantarana their sister hotel -which is a bit more money - but might have slightly nicer rooms - but I'd happily stay here again even with the room's imperfections.

The path to the beach is beautiful - I loved the beach - great for surfers - so much room to spread out and lovely waves for those who like small waves (me!) and even for beginners if the swell is smaller (2-3 feet). I love to surf uncrowded breaks. The rate of the hotel is very competitive and even a bargain for the area. They clean the rooms everyday - which is quite rare these days at small hotels. The AC works well for the hot midday period. Palm Beach Estates is such a lovely place to stay - easily walkable to 4 restaurants and a short drive to the Playa Grande main strip with more restaurants - including my favorite, the incredible Casa Inti (only open for lunch!). I loved the mix of Costa Rican families, Europeans and Americans at the hotel and people watching around the pool - there was slow and pleasant feeling to place - a wonderful little hideaway.

Stayed in December 2021

Some facilities could do with updating (water pressure could be stronger and there could be more utensils in the communal kitchen) but that is being really picky! it is great.

The staff (especially Andrea) were amazing - so helpful and friendly. The location was great for a longer stay - close to Tamarindo, and easy to get to it, but much quieter.

Stayed in February 2022

Very minor things: weird smell coming from the washroom/drains for a couple days, had to keep the bathroom door closed or else the whole room smelled, very hard/complicated to get fresh fruits and vegetables/groceries if you do not have a car, basketball court there but the balls were deflated and no pump, ping pong table available but no raquets/balls (you have to bring your own).

Everything in general was great! Staff, facilities, very clean, comfortable beds, amazing quick access to the beach. Beautiful place, would definitely go back next time in Playa Grande!

Stayed in February 2022

Staff were sometimes hard to find, especially when checking in. Room was fine but had seen better days

Good pool, nice gardens, great location for the beach

Stayed in December 2021

We were put in a family room with no storage originally but we asked to move to a double room which they changed after the first night which had much more space for us. Would have been good to have a minibar in the room or a fridge with some cold drinks for guests at reception.

Bed was comfortable, right next to the beach, nice pool area. Staff were helpful with booking taxis.

Stayed in January 2022

There should have been a toaster a microwave and a coffee maker available in the common kitchen area

Very secluded and relaxing! The girls who were staffing the front customer service center were outstanding-

Stayed in January 2022

Wish they would offer unlimited coffee.

Location.

Stayed in October 2021

The arrival procedure was not good. We were told that the keys would be on the door, but they were not. We had to wait for the receptionist, and lost time. The lock on our door was broken

Nice hotel.

Stayed in December 2021

The check-in hours. We could not take the room before 3pm (normally 4 pm) even though the room was ready. The girl in the reception said she would text me on WhatsApp when the room would be ready but did not. The breakfast is not included in the rate. I discussed by messages with the hotel to book a nesting turtle tour. When we arrived, they said it was already complete so we could not go. After insisting to find another one. The girl at the reception called some people and find us one but we realised the evening when we met the tour guy that she took a big commission for herself (40%!). We have been really disappointed by the service.

Nice bedroom, nice location, nice facilities.

Stayed in December 2021

Unfortunately there was a bad smell in the bath room and the bathroom door was scattered with some unidentifed stains.

A nice hotel with friendly staff. The pool area is really nice and the beach is directly around the corner.

Stayed in December 2021

Very comfortable bed. Very clean. Good location

Stayed in December 2021

The shower did not work very well, sometimes the water was cold. The main kitchen is not well equipped.

The ubication is perfect, in front of the hotel there's is an beautiful beach. Also you can hear the ocean's waves from the room.

Stayed in December 2021

small room, the bar underneath was very loud until 9 o clock (bad with a small baby and surfers who sleep at 8o clock 😂), the toilet smelled badly

good Location, Pet friendly, very clean, always fresh towels, coffee maker!

Stayed in November 2021

The plumbing was a little sub standard - i.e. the inodoro was very weak so the TP had to go in a little garbage can. Also - there was construction going on right next door - which is not the fault of the hotel, but listening to saws and hammers when you are laying by the pool isn't the best. It seems like the whole country is under construction....

The staff was outstanding, especially steph at the front desk. They reserved several taxi's and a golf reservation for us and everything went smoothly. The AC unit worked very well, and the included (pre-paid) breakfast at the Cantarana was well above average.

Stayed in November 2021

construction started at 7am and ended at 5pm so it was a bit noisy during the daytime hours . but it was quiet during the night time hours .

steps from the beach , comfortable rooms and beds . very friendly reception and staff.

Stayed in November 2021

Location, lack of eateries or stores around the hotel, and no balcony or breakfast.

Staff and amenities, communal kitchen and Pool. Place deserves an 8.5 but the rating system here doesn't do it.

Stayed in September 2021

It is a bit of a mission to get to Tamarindo... (But who wants to be there anyway) Also the road is pretty bad coming in to Playa Grande.

Great location! Beautiful! Close to some good surf! (Ps the waves have goooood power!)

Stayed in July 2021

The room was tired and needs painting. It wasnt very clean. There was an actual ants nest in the coffee machine ! When we tried to use it big black ants poured out of it all over the kitchen . My husband spent 20 mins cleaning the machine ! Building work going on all around us. We recieved emails prior to our stay stating the pool might not be open due renovation work . We were advised of this the day after we could of cancelled. We were offered the use of a sister hotels pool 4 mins walk away ,but we didnt think this was ok. . In the end the pool was available but building work continued around us. Ceiling fan was broken in the room ,and it was just a disappointment all round.

The location

Stayed in May 2024

The place is extremely cozy and the room was comfortable. Giorgia at the reception has been extremely helpful to discover hidden gems in Costa Rica! Their restaurant "Cantanara" is a good place where to eat!

Stayed in May 2024

Uncomfortable bed pillows bedding…uncomfortable sitting area…bad smell in bathroom…unfiltered pool…and to make matters worse full on construction took place on day two of our stay. My daughter and I could not stay with endless jack hammering etc… water was turned off. It wasn’t easy trying to find another place to stay not to mention cost involved. In our haste to leave we left our iPad…within just a couple of hours leaving we contacted hotel El Manglar to retrieve iPad and were told that iPad was not in room and was not returned to office by cleaning staff or management. This added to our distress to say the least. Still waiting for refund…not a happy time. We had planned this trip for months and were sadly disappointed with entire experience.

Away from everything

Stayed in April 2024

Nothing

Location is unbeatable! Property is charming, staff is warm as helpful

Stayed in April 2024

It needed more hooks to hang items…especially in the bathroom. But it would be nice to have them in the main room as well. It would really be nice to be able to turn off the lights from the bed/s. It’s not fun when you’ve been reading and you’re getting sleepy and you have to get out of bed and walk over to the light and sort of wake up again…yuk! Multiple usb boxes attached in convenient locations. (Not just an electrical socket). As on a small bedside table for example. Thanks for asking!

Stayed in April 2024

Beach was nice

Stayed in April 2024