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Reviews of Hotel Milan Costa Rica 4 stars

Calle 20 con Av 7, esquina San Jose, 10102 San José, Costa Rica

#95 of 120 hotels in San José

Guests' Choice

Review score

Based on 700 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    7.5

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The neighborhood was bad, and there was a group of Ticos gathered with their tuning cars listening to atrocious music incredibly loud. Other than that, the Hotel is fine.

    Stayed in February 2024

  • Reviewed: 4 May 2024

    9.0
    Excellent value for money. Friendly staff. Good location for bus station, airport and other interest
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing for the price I paid.

    Good location from airport. Local to most places and down town. Good receptionist that help you with where to go and directions. Close to bus stations.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Good stay at very good price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We selected a room without aircon and only a fan but rooms are quite small with no windows so would select aircon next time

    Very good value for money and the food at the restaurant below was so good!

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Excellent 👌
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a slight smell in the bathroom that was coming from the pipes, and the air conditioner made a weird noise that woke us up in the middle of the night

    The staff were so kind, they kept our bags safe even after our check out.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very noisy. No AC.

    Breakfast was ok.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    הרעש של האורחים.

    For us it was a transit hotel, we didn't expect anything special nor did we get one. Unfortunately the room was on the ground floor, adjacent to a smoking balcony or something similar, there was noise all night, people drinking and talking loudly as if they were right inside the room.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Looks like sheets were slept in but it was just they were not ironed

    One of staff Fabien was excellent

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Convenient stay near bus station
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The area isn't great so we just ordered food to be delivered. Very close to the bus station though which was handy

    The receptionist was so so helpful and even got me a takeaway breakfast as I was leaving early in the morning

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great experience with great value
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only complaint is loud footsteps when people walking on the floor above

    Great helpful staff. Room was clean and fresh. Hotel has been updated. Walked around the area and it was alright.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Enjoyable and looking to stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Good size room and cool. Option for mini fridge and TV.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    I've stayed there twice now.
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator for luggage

    Very well lit and warm friendly welcome. Staff was kind and accommodating. My check out was too early for the free breakfast so the gave me fruit the night before so I'd have it the next day.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    In standard room only fan

    Fabien Excellent staff member Helped order taxi for me

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There were 2 roaches in my room.

    Very nice and affordable

    Stayed in March 2024

  • Reviewed: 26 March 2024

    6.0
    Don't trust the photos, bad location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location is bad, a loud and rough part of town Loud banging throughout hotel from 7am Angle grinding at 8am "Hotel Restaurant" is just a soda next door Much nicer options available for the same price in San Jose Well done to the marketing team, photos look way nicer than real life.

    The bed was comfy we had our own bathroom Staff were nice

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was not particularly clean

    Friendly staff and good price

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Acceptable for a budget stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is much smaller than it appears in the photo. The bathroom is different in reality than in the photo when I booked (the staff told me that it's a mistake in the presentation). The bedsheets were probably old, reason why they were stainy (I'd like to think they've been washed before my stay). The room was noisy due to poor window isolation.

    The location is okay, 10 minutes drive from downtown. The lady at reception was super helpful, flexible and kind with the check in process. The breakfast included was okayish, they offer you options to choose from at least. It's nice that they have a fridge in the room.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Nice stay in Leon :)
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    Be aware were you are walking on the night, as the surrondings area are filled with homeless and junkie people, depending which direction are you walking.

    Nice newly furnished hotel in shady neighbourhood. Safe place to stay with cameras and 24h receptionist at the counter. Relatively close distance to walk from main bus station. Unfortunately our ordered transport didnt arrive to the hotel and we need to arrange some public transport loosing another day for commuting. There is a restaurant at the hotel serving some breakfast in the morning. Very helpfull stuff.

    Stayed in January 2024

  • Reviewed: 23 March 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No elevator on property, rooms were a bit tiny.

    The customer service was great. Convenient store right next door and restaurants.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Good facility for single or couple travellers, near to central downtown and everything.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Nothing that I was expecting.

    Clean facility

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in was quite slow due to filling in forms. And our room had no windows. Functional but uninspiring.

    Hotel was convenient for the bus station, which was what we wanted. Clean room, hot water, breakfast as advertised

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for a simple place to stay in San Jose. Don't expect much!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought I had booked a ground floor room and was put on the 3rd floor. There was no elevator and I had a very heavy suitcase. I was helped up with it but had to bring it down on my own which was very difficult. The bathroom was extremely small.

    The staff were friendly and helpful. The room was clean.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny room, extremely small shower room, can bearly walk between the wc and the shower. No external window, just a tiny opening on top and if you leave it open you hear every single one walking in the hotel, stairs, reception and so on… Sheets and towels are yellow rather than White. Probably could be changed if they are as old as the hotel building.

    Ok to spend one night just for sleep The staff at my arrival was busy sending sms and had to reminder her i need to sleep after a long travel journey. However the staff next day in the morning were charming, helpful and welcoming.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    clean, comfortable, good value!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    its clean white walls

    Stayed in February 2024

Showing 1 – 25

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