Calle 20 con Av 7, esquina San Jose, 10102 San José, Costa Rica
#97 of 121 hotels in San José
Guests' ChoiceBased on 696 hotel reviews
7.5Cleanliness
8.1
Comfort
7.9
Location
7.5
Facilities
7.7
Staff
8.5
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 26 May 2024
David
AustraliaCommunication for english
Breakfast was very good
Stayed in May 2024
Reviewed: 24 May 2024
Carmen
United StatesThe bathroom is very tight, and many stairs to climb. Street noise can interrupt rest.
Shopping and restaurants are walking distance.
Stayed in May 2024
Reviewed: 24 May 2024
David
AustraliaCoffee facilities only made 1 small pot in morning
24 hr staff.
Stayed in May 2024
Reviewed: 23 May 2024
Thomas
AustraliaArea around the hotel feels a bit unsafe, breakfast is average.
Very nice staff, very close to bus terminal, good value for money, late check out, free breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Saint
FranceThe neighborhood was bad, and there was a group of Ticos gathered with their tuning cars listening to atrocious music incredibly loud. Other than that, the Hotel is fine.
Stayed in February 2024
Reviewed: 4 May 2024
Stacey
United KingdomNothing for the price I paid.
Good location from airport. Local to most places and down town. Good receptionist that help you with where to go and directions. Close to bus stations.
Stayed in April 2024
Reviewed: 2 May 2024
Dayle
United KingdomWe selected a room without aircon and only a fan but rooms are quite small with no windows so would select aircon next time
Very good value for money and the food at the restaurant below was so good!
Stayed in April 2024
Reviewed: 1 May 2024
Blessing
NicaraguaThere was a slight smell in the bathroom that was coming from the pipes, and the air conditioner made a weird noise that woke us up in the middle of the night
The staff were so kind, they kept our bags safe even after our check out.
Stayed in April 2024
Reviewed: 30 April 2024
Massimo
ItalyThe room was very noisy. No AC.
Breakfast was ok.
Stayed in April 2024
Reviewed: 28 April 2024
Lucien
Israelהרעש של האורחים.
For us it was a transit hotel, we didn't expect anything special nor did we get one. Unfortunately the room was on the ground floor, adjacent to a smoking balcony or something similar, there was noise all night, people drinking and talking loudly as if they were right inside the room.
Stayed in March 2024
Reviewed: 23 April 2024
Michelle
IrelandLooks like sheets were slept in but it was just they were not ironed
One of staff Fabien was excellent
Stayed in March 2024
Reviewed: 15 April 2024
Sam
United KingdomThe area isn't great so we just ordered food to be delivered. Very close to the bus station though which was handy
The receptionist was so so helpful and even got me a takeaway breakfast as I was leaving early in the morning
Stayed in April 2024
Reviewed: 13 April 2024
Ron
CanadaOnly complaint is loud footsteps when people walking on the floor above
Great helpful staff. Room was clean and fresh. Hotel has been updated. Walked around the area and it was alright.
Stayed in April 2024
Reviewed: 7 April 2024
Robert
United KingdomNothing.
Good size room and cool. Option for mini fridge and TV.
Stayed in April 2024
Reviewed: 4 April 2024
Miranda
CanadaNo elevator for luggage
Very well lit and warm friendly welcome. Staff was kind and accommodating. My check out was too early for the free breakfast so the gave me fruit the night before so I'd have it the next day.
Stayed in April 2024
Reviewed: 28 March 2024
Michelle
IrelandIn standard room only fan
Fabien Excellent staff member Helped order taxi for me
Stayed in March 2024
Reviewed: 28 March 2024
Deidre
United StatesThere were 2 roaches in my room.
Very nice and affordable
Stayed in March 2024
Reviewed: 26 March 2024
Max
United KingdomLocation is bad, a loud and rough part of town Loud banging throughout hotel from 7am Angle grinding at 8am "Hotel Restaurant" is just a soda next door Much nicer options available for the same price in San Jose Well done to the marketing team, photos look way nicer than real life.
The bed was comfy we had our own bathroom Staff were nice
Stayed in March 2024
Reviewed: 26 March 2024
Silviac88
ItalyWas not particularly clean
Friendly staff and good price
Stayed in March 2024
Reviewed: 26 March 2024
Madalina
RomaniaThe room is much smaller than it appears in the photo. The bathroom is different in reality than in the photo when I booked (the staff told me that it's a mistake in the presentation). The bedsheets were probably old, reason why they were stainy (I'd like to think they've been washed before my stay). The room was noisy due to poor window isolation.
The location is okay, 10 minutes drive from downtown. The lady at reception was super helpful, flexible and kind with the check in process. The breakfast included was okayish, they offer you options to choose from at least. It's nice that they have a fridge in the room.
Stayed in March 2024
Reviewed: 25 March 2024
Slawomir
PolandBe aware were you are walking on the night, as the surrondings area are filled with homeless and junkie people, depending which direction are you walking.
Nice newly furnished hotel in shady neighbourhood. Safe place to stay with cameras and 24h receptionist at the counter. Relatively close distance to walk from main bus station. Unfortunately our ordered transport didnt arrive to the hotel and we need to arrange some public transport loosing another day for commuting. There is a restaurant at the hotel serving some breakfast in the morning. Very helpfull stuff.
Stayed in January 2024
Reviewed: 23 March 2024
Stephanie
JamaicaNo elevator on property, rooms were a bit tiny.
The customer service was great. Convenient store right next door and restaurants.
Stayed in March 2024
Reviewed: 23 March 2024
Rakesh
United StatesNothing that I was expecting.
Clean facility
Stayed in March 2024
Reviewed: 18 March 2024
Michael
United KingdomCheck in was quite slow due to filling in forms. And our room had no windows. Functional but uninspiring.
Hotel was convenient for the bus station, which was what we wanted. Clean room, hot water, breakfast as advertised
Stayed in March 2024
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