The price! Yikes it's expensive for the average Canadian like me when everything is charged in US dollars plus 23% tax on top. The splurge was definitely a treat though.

Wow!! Absolutely amazing and stunningly beautiful property. Gorgeous villa and 5 star amenities. 5 star service and the food was exceptional. Twice daily maid service. The staff are very attentive and make you feel extremely welcome. It's a very hilly property so great exercise but there are golf carts if the walking is too much. The rainforest, flora and fauna are lush, exotic and amazing. No monkeys but we saw sloths. It was also very quiet in March(not many people) and there were an abundance of sun loungers so need to get there early to obtain one. The water in your private plunge pool is extremely hot as it's spring fed from the volcano but it can be cooled down by the cold tap which we had to leave running for a couple of hours for the water to be cool enough to get in. Pura Vida! We would love to go back one day.

Stayed in March 2024

Property is beautiful and people are really nice. Very well maintained with really nice, spacious rooms

Stayed in February 2024

Excellent Location.. One of the best resort we have ever stayed. Amazing Service and facilities within the resort, you don't need to go anywhere, there is lot to explore within the property. Don't miss the breakfast !!!

Stayed in February 2024

Disappointed in their New Years Eve buffet.

Beautiful property with so many places to eat, relax by pools, have great food and just relax. The team is incredible and accommodates all your requests. The customer experience at its finest.

Stayed in January 2024

Everything was perfect!

The beauty, service, and attention to detail!

Stayed in November 2023

Airco was super noisy , luckily we could shut it of during the night as it is the rainy season and outsde temperature was lower

Personnel really friednly and helpfull Excellent quality breakfast Fine dining restaurant experience was great SPA facilites are amazing

Stayed in July 2023

It was inconvenient not to have our car and the food was just okay.

The room and staff were phenomenal!

Stayed in June 2023

Not much, just nit-picky stuff. Do be aware that the golf carts can sometimes take a really long time to come, particularly around dinnertime (like 20-40 minutes), but even other times. "Normal" is like 5-10 though. But plan accordingly. Also, the patio lounger doesn't have any comfortable pillows, & is not in the sun at all so not good for laying out. So go to the main pools for that. I didn't necessarily think my room (while lovely) really reflected the price of the stay, but certainly you're paying for the overall resort & location as well.

I stayed one night at Nayara Springs (after one night at Tented Camp). The whole Nayara property is huge & would be hard to navigate on foot by myself, and very beautiful. The golf carts will take you anywhere. The staff was so warm and helpful across the board. My room (V07) was beautiful, clean, comfy, & fairly spacious. The patio & plunge pool were nice, & it was very private but I didn't have a volcano view (or any view). The room service menu at Springs wasn't as much to my taste as Tented Camp, though, & the room service breakfast was fine but not amazing. All 3 resorts share restaurants, pools, etc. beyond that. The food & drinks across my stay were mostly excellent. What's great is that even at Springs or Gardens, you still have access to all of the resort grounds, pools, restaurants, etc. and most activities. One tip, if you're going to move between the resorts at Nayara, I'd recommend doing Tented Camp last, so you're moving up and not down :) I enjoyed the coffee tasting class at Mi Cafecito, as well as my spa treatment (green coffee wrap with Erika). I didn't get to spend tons of time at the various pools but did pop by a few & found them beautiful & enjoyable...the Termas (hot springs) were small and private, tucked into the jungle. Cielito Lindo pool (adults only) was great, nice bar too. Each of the bars have different drinks, so it was fun to bar hop between them. Overall I can't speak highly enough about my stay here, except that I was too short!

Stayed in June 2023

It’s hard to find many dislikes, only feedback could be to play different types of music at the main pool, sometimes it was a little loud and didn’t match the calm, serene environment of the rest of the resort.

beautiful, lush surroundings. clean rooms and aesthetically pleasing design

Stayed in June 2023

Everything was great

Attractively laid out, cheerful attentive staff, most comfortable bed we have ever slept in, sublimely relaxing environment.

Stayed in May 2023

nothing

The property was very private, luxurious and lush.

Stayed in April 2023

The scenery is outstanding. Truly immersed. The staff make you feel like you're the only guest. And even though they are fully booked It is not at all crowded. This truly is the perfect splurge.

Stayed in April 2023

Neighbour's AC was located just outside the room, I could hear the noise in the background

Staff was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were great

Stayed in April 2023

nothing

Everything!! Such a beautiful property, rooms were so comfortable and the staff were great!

Stayed in March 2023

Nothing, everything was perfect

This place is wonderful . The staff is very friendly, professional and very helpfull

Stayed in January 2023

The lack of any genuine luxury that used to be synonymous with Relais et Chateaux. Very spacious rooms, but only adequately furnished. Woefully poor breakfast buffet but excellent a la carte option. Seriously badly supervised reservations team, who repeatedly ignored requests and came within a whisker of causing me to walk away.

Very good guest facing staff. Excellent location. Superb guides.

Stayed in February 2023

Leaving. Normally it is fully booked during the high season, so do plan your stay in advance

The resort is absolutely incredible! It is located in the heart of a lush rainforest with the local ecosystem being preserved. The facilities and accommodations are beautiful, clean and well-maintained. The villas are spacious and feature a thermal-water jacuzzi pool on a huge terrace. It was truly amazing to soak in the jacuzzi overlooking the jungles after dark. The staff went above and beyond to make me feel welcome and taken care of, and I felt like I was staying with family and friends. The resort is quite spacious, perfect for walking and hiking lovers like me. But for those who prefer not to walk, gold cars are readily available. Overall, I had an incredible experience and would highly recommend this resort to anyone looking for a luxurious yet eco-friendly retreat in the heart of nature.

Stayed in February 2023

Breakfast buffet quality can still be improved.

Amazing resort nestled in the lush rain forest. Beautifully appointed and spacious villas. Wonderful service.

Stayed in February 2023

Peaceful and spotless bungallos, amazing staff, great service

Stayed in December 2022

If you have mobility issues you will need to call the front desk to have one of their golf carts pick you up.

Very private, beautiful grounds, multiple pools to choose from over the entire resort.

Stayed in December 2022

for a longer stay there should be a few extra dining options and menu changes

clean, private, great location, excellent service, friendly staff

Stayed in November 2022

Nothing.

Nayara Springs is one of the best hotels we've ever stayed in. The staff were amazing, and the hotel itself absolutely perfect. The room was spotless, the outdoor natural hot spring pool incredible. There is also so much to do on the doorstep, with easy access to Arenal National Park, La Fortuna town, sloth trails, the volcano and lava fields and so much more. I can't stress enough how wonderful a stay we had. In addition there are so many options for food with everything from Costa Rican, to Tapas, to Italian and Asian. We stayed for 8 nights and had the most wonderful time.

Stayed in November 2022

Nothing really! They've taken all previous suggestions to be better and already improved.

Everything was fantastic. Staff is wonderful, plenty of restaurants and bars to eat and drink at, the grounds are beautiful and rooms are immaculate.

Stayed in August 2022

The bathroom lighting was dim, so bring a lit make-up mirror if that is importable to you!

I rated the "location" as less than excellent because the ONLY drawback was the 3 hour windy drive from Liberia airport. To get back we chartered a small plane which was absolutely worth it (20 min flight). We were celebrating a birthday at Nayara and the staff went out of their way to make every day special. They knew all of our names (six of us) and our favorite drinks and preferences as soon as we'd walk into any of the eating establishments. We hated to leave, but can't wait to go back for another stay.

Stayed in June 2022