Nothing! But one tip: make sure you keep your doors shut at night to avoid any creep crawlies entering your room.

Everything. If you stay here it will honestly be one of the most exceptional hotels you will ever experience. Mainly because of the views of the volcano (which are unrivalled) and also the stunning grounds on which the property is set, which make you feel as if you staying in the heart of the rainforest. However this doesn’t come at the expense of luxury. The room had every amenity you could ask for and the staff were incredibly attentive, always on hand to take us to and from the different restaurants and pools on the Nayara complex. One staff member even helped us find a sloth on the last day of our holiday which was the best ending we could have hoped for! One other great thing about the property is that it is connected to two other hotels - Nayara Springs and Gardens - where all amenities can be used interchangeably. This gives you access to several pools (including adult only pools with swim up bars), multiple restaurants, a gym and natural thermal hot springs.

Stayed in April 2024

Staff. Rooms. Dining. Babysitting.

Stayed in April 2024

The property is absolutely amazing! Immaculately clean, modern gorgeous rooms and staff that goes above and beyond!

Stayed in February 2024

I was a little disappointed about the welcome. I spoke to the team prior and specified there we will be 3 of us and 2 have or will be celebrating their birthdays. I also did the check in for a smooth check in on the arrival. But when we arrived, only 2 of us were greeted and third person was left behind. They also asked us to fill the documents even though we did that prior to the arrival. I think pre-arrival alignment on guests would have been appreciated in such hotel. The wine bar was also a disappointment. Not only because the wine was not good but also that you charge ridiculous amount of money for a sip!! This is what you normally get in a good restaurant to see if you like the wine before you take a bottle. I felt that was a little outrageous concept.

It was the last accommodation during our 2 week holiday and by all means was the nicest place we ever stayed in.

Stayed in January 2024

Very beautiful property, excellent location, very friendly stuff…. Highly recommended!

Stayed in February 2024

Unique experience and cuisine and atmosphere and a healing environment

Perfection to details and services. Amazing.

Stayed in January 2024

I ve been to some of the top hotels in the world and Nayara tented camp is easily one of them. The beautiful rooms, private hot spring pool in the room, indoor and outdoor showers incredible gardens and plants and great service and food made our stay perfect. As a couple it doesn’t get better

Stayed in January 2024

Staff, surrounding area, rooms,

Excellent. Every single bit was perfect

Stayed in December 2023

Fabulous room

Stayed in September 2023

everthing…do not want to leave..a 10

Stayed in August 2023

Way-finding around the grounds can be a challenge so recommend downloading the resort map.

Incredible setting with Arenal volcano looming over the resort - with first class facilities and staff.

Stayed in July 2023

There are small things (especially at the price point), but nothing major. The main thing to know is that the golf carts sometimes can take a really long time to come, particularly around dinnertime (like 20-40 minutes), but even other times during the day. Plan accordingly.

I stayed one night at Nayara Tented Camp & then one at Springs. I was warmly welcomed to the property by Blanco & Carolina, checked in, & enjoyed a cocktail at the pool after a tour of the property, while waiting for my room to be ready (I was early). The whole Nayara property is huge & would be hard to navigate on foot by myself, and very beautiful. The golf carts will take you anywhere. My room (29 Sloth) was gorgeous, spacious, clean, & comfortable, with an amazing view of the volcano. The food & drinks across my stay were excellent, even room service was delicious (& super fast)! I enjoyed the coffee tasting class I took at Mi Cafecito as well as my spa treatment (green coffee wrap with Erika). I didn't get to spend tons of time at the various pools but did pop by a few & found them beautiful & enjoyable. Overall I can't speak highly enough about my stay here, except that I wish it could have been longer!

Stayed in June 2023

Long ride from San Jose International Airport, uneven, narrow and curved roads.

Amazing staff, great facilities and food, unbelievable nature and environment.

Stayed in June 2023

exceptional exceptional service

by far the best we have visited

Stayed in April 2023

Impeccable! Beautifully decorating, amazing services, fantastic location, great food. I couldn't ask for better:)

Stayed in April 2023

we spent one night at the springs which could use some updating - felt a little dark and the fluorescent lights in the rooms made it feel a little cold.

the staff was incredible and the tents were magical.

Stayed in February 2023

nothing

absolutely incredible. the rooms are just like the photos. the staff are attentive, polite and extremely helpful. it was an amazing experience to stay here

Stayed in January 2023

This place is incredible

Stayed in December 2022

There's nothing not to like about the hotel. I think it is designed for guests to spend more time in their own rooms, rather than going around the hotel, but that is not a bad thing.

We got the most amazing room in the hotel! It was impecable! View right to the Arenal volcano, all forest in front of you. The room had everything you could need and more. The laundry service was free of charge and it was very good and quick. The house was new and furnished with amazing style. We hardly wanted to leave the room to do other activities! Also, the tours offered were very good and the information about them was very complete and clear. Food was also really good in all the restaurants. We used a lot room service and we loved it. All the staff was kind and ready to help you in any possible way.

Stayed in August 2022

Staff was amazing, in room breakfast tasted great and was prepared so beautifully every day

Stayed in July 2022

Nothing, we as a family loved everything!

The location was perfect! Located in the heart of the rainforest. During breakfast, you get an amazing view as well of the Arenal Volcano!

Stayed in June 2022

The pool water was way too hot, but the staff was always ready to change the pipes in order to cool it down. Sadly room service isn’t available from all restaurants. Restaurants are a too expensive for what you get.

The tent was even prettier than in the pictures. Staff was excellent and courteous.

Stayed in June 2022

amazing!! the best hotel in Arenal

Stayed in April 2022

The service was excellent! every single staff catered to all our needs....the food was good, the the facilities were excellent....wifi was good as well. the location is absolutely breathtaking. only thing is, its far from everything. it took almost four hours to get there from San Jose...but once we were there...it was an excellent experience. We took a few Spa treatments...and it was awesome!...the private pools had water from the hot springs, so the water was nice and warm all night to dip in...

Stayed in March 2022