Calle 466, 21007 Fortuna, Costa Rica
#44 of 104 hotels in Fortuna
Guests' ChoiceBased on 33 hotel reviews
9.1Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
8.9
Staff
9.6
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 June 2024
James
United StatesNo landscaping. Unit was a bit small. Did not see staff after initial check-in.
Easy walking distance to town. Quiet neighborhood. Nice shared kitchen facilities. Secure gate. Effective AC unit.
Stayed in June 2024
Reviewed: 21 April 2024
Abigail
CanadaIt’s hard to find. There’s a hotel next door that directed us to it. Maybe they will get a sign later! We stayed twice in 3 days (Sun and Tues) Both times our air conditioning didn’t work and a technician was called and luckily it was able to be fixed but it was so hot and we needed it because it was 35 degrees. We went out to walk and find dinner and the room was cool when we returned each time. Minor annoyance and the staff were very apologetic each time! 😊
There is no breakfast. It’s a new hotel so super clean and comfortable. The property feels secure as there is a gate that is locked at 6pm - only guests have the code. As two females this was important to us. And we walked everywhere in La Fortuna town from here very easily. Go to the chocolate shop! There is a great view of the Arenal volcano from the shared kitchen area.
Stayed in March 2024
Reviewed: 8 April 2024
Seulgi
United StatesThere is no reception desk or office so when you check-in you will have to arrange the time because they take cash. The noise from neighbors(not the guests) was there I cant figure out where it came from but i could hear some non stop gossip haha.
They have a laundry area so that you can do it for traveling! They have a sloth lol
Stayed in March 2024
Reviewed: 30 March 2024
Athena
United StatesSuper clean facility. Very well taken care of. Private sloth named Pepe hangs out in the property.
Stayed in March 2024
Reviewed: 28 March 2024
Abigail
CanadaWe stayed there one night and again 2 nights later. Each time the a/c didn’t work when we arrived. The woman in charge called a technician both times to fix it and it was fixed by the time we got back from eating dinner. This was great but even better would have been if she made sure it was working before we arrived especially the second time. She is young and the property is new and very clean so I’m sure with time this place will improve even more.
This property is not well marked from the outside and we had to ask at a nearby hotel where it was. When we found it there is no reception the woman lives a few doors down. Once we found her it is beautiful, very new looking and no issues at all to report. The ac wasn’t working when we arrived but she had it dozed by the time we returned from dinner. The gates are locked and you leave and enter with a code after 6pm so we felt safe and secure at the property. We asked for more towels and they were provided with no issues.
Stayed in March 2024
Reviewed: 20 March 2024
Jill
United StatesOther than hearing someone in another unit showering and flushing the toilet (typical hotel noise), there is no downfall to this place.
Great location. We could walk to many restaurants, yet it was on a quiet street. The 2-bedroom suite was perfect for my husband and me and our adult daughter and her boyfriend. The managers/owners were a lovely family. Even though we didn’t use it, you could do your laundry on site. Best of all, there was a sloth in a tree in the parking area.
Stayed in February 2024
Reviewed: 19 March 2024
Jelena
SerbiaIt would be 10 if our room wasn’t next to the kitchen, thats really annoying They have plenty rooms and 3 of them are just next to the kitchen, which sucks basically if you are in one of them :) if not, then its great
Nice place, has everything, very clean and new
Stayed in March 2024
Reviewed: 14 March 2024
Walter
United StatesThe living area, bedroom, and bathroom are all on different levels and it is hard to see this at night. A safety light at each step or different-colored flooring might help avoid a stubbed toe. Check-in was a little weird - a fellow guest told us to go two doors down the street and knock at an unmarked location to find the owner and get the key (after that, all was good).
The location was excellent and only three-blocks to the center of La Fortuna. The room was nicely equipped and clean. Access to a washer and dryer was a nice bonus. The owner, Franklin, was very nice and easy to work with.
Stayed in March 2024
Reviewed: 11 March 2024
Armin
GermanySome hooks for the towels but this is negligible.
One of the best Hotels we had on our trip. Beautiful look on the vulcano and nice rooms overall. The location is central but not noisy. Its all new and modern especially the bathroom. The highlight was the resident sloth. Franklin and Melissa are absloutly lovely and helpful. We had a flat tire and Franklin took us to a workshop near the hotel to fix it. I would recommend to stay here.
Stayed in February 2024
Reviewed: 9 March 2024
Shahana
DenmarkWe had a little trouble with drainage in our shower, though they were very sorry and tried to fix it immediately. You can also hear if people are talking outside your room.
The highlight has to be Pepé, the resident sloth 🦥 . We loved looking for him every time we came and left. You also see a lot of birds as well. The property is very centrally located with several restaurants located nearby. Marlisa is also very nice and helpful regarding finding appropriate tours.
Stayed in February 2024
Reviewed: 25 February 2024
Sadon
United StatesOnly a full size bed. No breakfast
The location was great, very friendly and helpful staff. There was a washer and dryer available to use, which was great.
Stayed in February 2024
Reviewed: 22 February 2024
Karaca
BelgiumThere's a river that makes a lot of noise (room 108). Of course, if you like river's sound, it shouldn't be an issue. Also, when taking a shower, the water is sometimes going out which makes a small flood in the bathroom. The wifi connection is sometimes not working well.
Nice and clean place in the center of La Fortuna! The room is very modern and beautiful. Melisa, the staff is one of the most kind person I've ever met in my life :) She gave me good suggestions and also helped me find a solution to go to the airport! I am so grateful to have met her.
Stayed in February 2024
Reviewed: 20 February 2024
Oana
RomaniaGreat location, close to the center. The room was clean and nice. The staff were extremely nice and helpful! There is a sloth that lives in the trees called Pepe, it was fun to greet him every morning!
Stayed in February 2024
Reviewed: 18 February 2024
Bikram
United StatesThey take only CASH. people with PayPal will be ok, but others would have to use ATM…I was bit apprehensive as you don’t know what might happen if the machine keeps your card 😒.
Clean, cute, great value for money, right center of town, yet silent, shared stocked kitchen area. ⭐️⭐️⭐️⭐️ Only drawback….they take only CASH. people with PayPal will be ok, but others would have to use ATM…I was bit apprehensive as you don’t know what might happen if the machine keeps your card 😒.
Stayed in February 2024
Reviewed: 17 February 2024
Douglas
United StatesThe Oasis is just as the photos appear. Franklin was very responsive, friendly and accommodating.
Stayed in February 2024
Reviewed: 14 February 2024
Joanne
CyprusNothing Ps just more glasses in the shared kitchen would be handy
The rooms at the property were to a great standard bed was comfy bathroom had what you needed excellent view of the volcano shared kitchen was great coffee machine fridge microwave cooker and best of all a laundry room which we had access to a washer and dryer - Franklin the owner was super helpful and accommodating - they even have their own sloth up in the tree An array of birds and iguana’s Would highly recommend La Fortuna is fabulous
Stayed in February 2024
Reviewed: 14 February 2024
Kristi
SloveniaThe owner is very nice and helpful. Its nice to have breakfast there and watch the birds and of course, Pepe the sloth, that leaves on the property is amazing addition to it all.
Stayed in February 2024
Reviewed: 11 February 2024
Stanislav
SlovakiaVerz cozy and comfy rooms, a few minutes on foot to the city centre. The room wqs brand new , very clean and overall a great place to chill out between the many activities in La Fortuna.
Stayed in January 2024
Reviewed: 9 February 2024
Amy
United StatesAs of my stay, the hotel only takes cash payment. I may have overlooked this when I booked but I ended up having to find an ATM in order to pay. The owner was very accommodating however, and still let me check in and drop off my belongings before I went to find an ATM.
This is a newer hotel and the rooms are very nice and clean. There is a shared kitchen and laundry area. It was very quiet and the location is perfect for walking around La Fortuna.
Stayed in February 2024
Reviewed: 29 January 2024
Margarita
CyprusTthe payment is only made in cash which is a little inconvenient
The staff is super friendly and they helped us with everything we needed. There is a laundry facility available to use. The room is comfortable and clean. The garden is a place visited by various birds, squirrels and a home for a sloth, who is chilling on a tree. The location of the hotel is also very good, in a quiet neighborhood and with a lot of facilities in walking distance.
Stayed in January 2024
Reviewed: 19 January 2024
Lynn
United StatesOur bed was a bit firm for us. We are also used to a larger bed, but it was fine for a few nights. We could have used a little more shelving or extra side table, but the family that owns the hotel were literally making more furniture by hand while we stayed there. Some hooks in the bathroom would be helpful to hang wet towels.
Lovely boutique hotel. Air conditioning was great, large private bathroom, laundry room, free parking available, daily sightings of resident sloth and iguanas on property. 2nd floor guests were nice and we all shared a modern kitchen, which allowed us to chat periodically. Very kind staff/owners who pointed out Pepe in the trees, the resident sloth.
Stayed in January 2024
Reviewed: 15 January 2024
Arcady
BelgiumVery very nice place ! Everything is clean, a lot of utilities, and on top of that: a sloth and iguanas live there and you get to see them! It’s also at walking distance from the center which is very convenient. People at that place are very very nice !
Stayed in January 2024
Reviewed: 8 January 2024
Payam
GermanyWe had a great stay in this family Boutique hotel. Everything was clean and brand new. Nice birds and even a sloth 🦥 on the tree made our day. We were only for one night there but would recommend this accommodation to everyone.
Stayed in January 2024
Reviewed: 7 January 2024
Mark
United StatesVery close to the life of the city, but far enough away to be peacful and quite. Clean newly remodled.
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content