Nothing

Food in the lovely restaurant was really amazing and excellent value. The grounds were beautiful. Unfortunately the weather didn't co operate for us to do much hiking along the available trails but that's no reflection on the hotel itself. Breakfast was delicious

Stayed in May 2024

Fantastic location/views, lovely staff, very clean room, comfortable bed - no complaints!

Stayed in May 2024

Amazing location, near the national park, with views of the Poas volcano. Guided nature tours on the premises. Many interesting hiking trails through the jungle. Excellent happy hour on the deck with views of the volcano and sunset over the Pacific Ocean.

Stayed in April 2024

Charming lodge with beautiful surroundings

Stayed in May 2024

A very minor thing - floors in the room are overly-waxed. We almost slipped and fell a few times.

Beautiful rooms, wonderful view, common areas were especially lovely with spaces for reading, birdwatching, playing games, and a beautiful small restaurant area.

Stayed in April 2024

I think the refrigerator in the room missed and also gym or spa

The furnitures and the class of place

Stayed in April 2024

Nothing

We liked Poas Volcano lodge. Nicely located closed to poas volcano. The staff were incredibly nice and helpful ans breakfast was delicious.

Stayed in April 2024

Nothing

I liked the wood designs

Stayed in March 2024

Great stop on our way from SJO to Arenal (only an hour from the airport - immediate transition into tranquility). The lodge was stunning with so many lovely sitting rooms and views. We were there with our parents and 1.5 year old son and there was a nice play area on the lower level (many stairs and delicate items for a 1.5 year old so little kids definitely require constant attention if you're up for it!). Breakfast and dinner were delicious. Only 15 minutes from La Paz so we got there early and beat the crowds.

Stayed in February 2024

My in laws are in their 80s and I have an intermittent knee issue. There are no handrails on steps outside. The interior “railing” from the dining level to the check-in area cannot be gripped - you can only run your hand along the top. The paths from the garden rooms to the lodge are either up stairs (no handrails) or over very bumpy cobblestone. The design is beautiful but not helpful for people with only mild limitations. Would be nice to a have a table for a small group to play cards in one of the upper seating areas. The lower area didn’t have a large enough one either and is colder than the upper level.

Nice property. Large, clean room. There is a seating area outside garden room and also inside with coffee and tea provided. Excellent breakfast - even the pancakes which are between American pancakes and crepes. Friendly and accommodating staff. Extensive group areas to sit and read or talk. Lower level area with pool table and some games available.

Stayed in March 2024

The road into the lodge off the main road is packed dirt and narrow. However, we never ran into any traffic in the other direction so it was ok. The water in the bathroom takes awhile to warm up but fine once it does. Pura Vida!

The location is ideally located to see and drive to Poas Volcano. It's in a serene setting with lovely gardens, views of the volcano, dairy farms, and strawberry greenhouses. Lots of blooming flowers and birds. There are 4 trails on the property also. The dinners were delicious and breakfast varied and plentiful. The restaurant staff and reception staff are helpful and friendly. We loved sitting in the lounges reading in the evenings with the ambience of the little wood-burning fireplaces/stoves. Roads in the area are very good. Close to several coffee plantations; Doka was our favorite(great tour)and there's a Starbucks plantation(great view, not the best tour.

Stayed in March 2024

Beautiful location, the grounds are very pretty with lots of birds. I like the wood burning stoves in the library, it made it very cozy. And the game room is lots of fun! We enjoyed our breakfast as well and the staff is very friendly. Next time we're in the area we would definitely go back and stay longer next time

Stayed in January 2024

We wish the staff was ready to cook breakfast at 7:00, when it began. We had to leave for a ticketed entry at 7:30 a.m. and by the time we put in an order they could only bring us quick-to-prepare foods like toast and scrambled eggs.

The room had everything we needed with a comfortable bed. We did get cold! They provide a space heater, but it took a while to warm up the room. The grounds were beautiful and the sitting rooms were lovely.

Stayed in February 2024

Beautiful grounds and lodge. Many lovely details, very warm and inviting.

Stayed in February 2024

Everything was great.

We knew Poas Volcano Lodge would be a nice place, but it turned out to be much nicer than we expected. The entrance as you drive through the dairy farm is lovely, and the hotel's grounds are much bigger than I thought. We stayed in the main building and found the style and the architecture very nice, incredibly spacious, very well kept. There are multiple lounge areas - the photos don't do them justice. The rooms are large, the bed really comfortable, and the view over the volcano is beautiful. We had dinner on site which was ok - like a nice homely meal - and then enjoyed a few glasses of wine by the fire on one of their many couches. Overall, we were quite surprised and delighted by how lovely our stay was. If you're looking for a place that's cute, cozy, but of a high standard then this is it.

Stayed in January 2024

It would be nice to have a kettle and small fridge in the room. Breakfast service is very slow - you wait a long time to get one cup of tea. I think that providing some of the meal as a buffet would speed things up.

The Quetzal room is probably the most beautiful room I've ever stayed in. Very comfortable beds. Decent shower. Gorgeous surroundings. We had an evening meal here which was very tasty and the staff were very attentive.

Stayed in January 2024

Nothing.

Fantastic breakfast and staff. Will come back for sure.

Stayed in January 2024

Nothing really, we enjoyed it.

We liked the location of the property as it was close to Poas Volcano NP and the La Paz Waterfall Garden. The cabin was cozy, clean and functional, the restaurant where we enjoyed dinner and breakfast was super convenient and very good. It met our expectations and we would stay here again and recommend this property to our friends without any hesitation.

Stayed in December 2023

Nothing. All was great!

The staff, room, views, and food were excellent.

Stayed in January 2024

The friendly helpfulness, the art, the food, the location.

Stayed in January 2024

A verry nice place. The room cosy and comfortable. Everything clean. We enjoyed both the dinner and breakfast.

Stayed in January 2024

We loved every aspect of the Poas Volcano Lodge, but it may not suit those who want TV in their room or wifi within their room, or who want proximity to bars, restaurants or shops. It is a wonderful place to get away from it all and enjoy the peace and calm of the area. As the lodge is quite remote we think that it is advisable to have a car to be able to explore the area more easily.

Wonderful location, with views towards Poas Volcano. Tranquil and peaceful location with beautiful gardens, landscape. Friendly and helpful staff throughout. Good choice of breakfast was included in the room rate we had paid. We ate each night at the lodge and the food was delicious and such a lovely cosy restaurant. The lounge area was beautifully furnished and we loved the little log burners which warmed it. We would certainly stay here again.

Stayed in December 2023

Nothing.

Excellent location and such an authentic stay.

Stayed in December 2023

Nothing

Very comfortable room with country rustic decor. Spotlessly clean. Beautiful mountain setting. And excellent restaurant.

Stayed in December 2023