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Reviews of Residencias Arenal

Diagonal 301 800 m sur y 1,2 km oeste del Templo Católico La Fortuna, camino a La Catarata del Río Fortuna, 21007 Fortuna, Costa Rica

#65 of 136 Holiday rentals in Fortuna

Guests' Choice

Review score

Based on 47 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 2 nights

    I appreciate that everything was translated into English. However, the password for the internet should not have been translated, I needed to enter the word in Spanish. I

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Overall our stay was very pleasant and we loved the place!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    The lights on the A/Cs could not be turned off so we put something on it (not a big deal). The hot water in the shower was a bit hard to figure but it was hotter with less flow (warms up water on demand). For some unknown reasons the couch had a unpleasant smell. We had the first villa on the side of the road and it was quite noisy until 11:30pm. The motorcycles and sone cars were making a lot of noise. There could be more light in the kitchen at the dining table and especially warmer lights instead of those blue-toned white lights.

    The rooms were comfortable and the A/C was great. We had a crib for our baby and the bunk bed + single bed were nice - our toddler had to choose where she could sleep. The 2 bedrooms were both a nice size and nicely equipped. The pool was awesome and we can see that the rest of the facilities were being built/under construction and it will look very nice! Close to « downtown ». Privacy and parking were great. Youtube and Netflix were available and wifi was great. Communication was great - we had answer almost immediately when I was sending messages on Booking.com. The self check-in was super easy.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Good value, close to town. Will be better when all the construction is complete.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Lots of construction going on. Workers arrived at 8am and were there all day. It rained the majority of the stay but it felt weird to use the pool with all the workers. Strong musty smell however it had just rained. Glass slider curtain was broken so couldn’t open it during the day.

    Really close to town Gated entry that felt very safe Nice pool and cool fish pond

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Pool and bathroom

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights

    Due to the humidity, the villa had a musty smell.

    The host was very easy to communicate with. The villa was comfortable and had everything we needed. The property is great. We loved the pool. Saw howler monkeys and a toucan from the pool deck.

    Stayed in December 2023

  • Reviewed: 14 January 2024

    8.0
    Nice stay!
    • Leisure trip
    • Group
    • Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Help from the Host very fast!

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Comfortable stay for 2 nights.
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    I would upgrade the couch as it is very soft and hard to sit on. The patio door is extremely hard to open - maybe a little WD40 on the track would help. Towels in the villa could be upgraded and a beach towel per guest provided. We loved the garden and would love to see some bird feeders to attract birds.

    Nice property about a 3 minute drive away from the hustle and bustle of La Fortuna. The Fortuna Waterfall was a 5 minute drive. The villa was comfortable and well stocked with dishes and dishes. The pool area was clean and nice to relax around and enjoy the gardens. It was nice to have a secure gate and there were restaurants and a grocery store, coffee shop just a 5 minute walk away.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Relaxing stop on our journey!!
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Hot water in Master bathroom wasn’t reliable but I am sure it will be good in the future for others.

    The property was modern and well equipped. Our stay was comfortable. The unit we selected was a good location for groups greater than 5. Private and tranquil location. Andrea was responsive during our stay

    Stayed in January 2024

  • Reviewed: 26 November 2023

    9.0
    Had a great time and very spacious.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    No hot water and host didn’t send the door code on time which causes some inconvenience

    Very spacious and nice upgraded bath and kitchen. Location is excellent with swimming pool and small pond.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    I like everything

    Stayed in October 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Beds could be comfier and air conditioning in the living room would be great!

    The property is so pretty! Pool was amazing too! Host was amazing!

    Stayed in September 2023

  • Reviewed: 21 May 2023

    10
    Home from home
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Locations is good if you have a car. Uber takes a while to get around. Make sure you have all the right info to gain access to the property as this was tricky at first. Overall it was good and the pool is a big bonus.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    Everything we needed and more in a beautiful location!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night

    The coffee machine heated up the water, but did not make the coffee. Otherwise, we did not use the kitchen.

    The host was beyond accommodating, helping us connect with someone who helped us to get laundry done! We only stayed one night, but it was comfortable, clean and a very nice location.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    9.0
    Beautiful stay in paradise!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    What a great place! Three location was amazing - really close to the La Fortuna Falls. There is a restaurant and a minimart in walking distance. The property is gorgeous. Lots of birds to admire and beautiful landscaping. We had lots of fun in the pool.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    8.0
    Great family stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    The pool was a bit dirty at times (though the heavy rainfall may have been to blame). A couple of things need to be updated in the suite, e.g. trouble opening some drawers/cabinets in kitchen, toilet seat being very loose, no Netflix/streaming on TV. This isn't a luxury accommodation but fantastic for price point.

    We really liked the size and price of this property. It was great to have 2 bedrooms and a full kitchen for our family rather than being cramped in a hotel room. The pool was nice to lounge around once in a while. Though it wasn't walking distance to town, that didn't bother us because we had a car. By far, the biggest asset was Andrea. She was so lovely in giving recommendations and booking us tours and was responsive immediately over WhatsApp. We would happily recommend this property.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    9.0
    Beautiful place to stay and it felt incredibly safe!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    There was hardly no hot water

    Perfect location! Very private and close to Arenal and La Fortuna. The gated property helped us feel safe with our kids. The host was incredibly helpful!

    Stayed in March 2023

  • Reviewed: 11 February 2023

    8.0
    Was a great location and the property was very nice
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Location was great… could have a larger sign on the location gate.. was difficult to find the first time there

    Stayed in February 2023

  • Reviewed: 28 January 2024

    2.0
    They sell the accommodation for 3 people, one need to sleep on a couch. This is very inconvenient and it’s only recommen
    • Leisure trip
    • Group
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    They sell the accommodation for 3 people, one need to sleep on a couch. This is very inconvenient and it’s only recommended to do if you want back and neck pain. There was 1 spoon, 2 forks and 2 knives. Not sure how 3 people can eat, we had to share the spoons. Electricity from the kitchen was not working, coffee maker was dirty. The sleep couch was very dirty and there was nothing to put over it. Won’t ever come back, not recommended.

    The location was okay

    Stayed in January 2024

  • Reviewed: 9 January 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    They should pay more attention of the quality of cleaning the smell of humidity inside were so strong and also the quality of washed towels and sheets were very low, also the smell of the pillows were unacceptable that we couldn't use them.

    The location is very convenient for our vacation plan

    Stayed in January 2024

  • Reviewed: 3 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    There was some construction on the territory ongoing, much noise from morning till sunset. The toilet flush system did not work properly. When we inforned it, the service lady came to advise us to open the toilet tank's cover to get water manualy for flushing. I do not think it's normal practice for guests who paid not small amount for booking.

    The location is perfect near all touristic spots

    Stayed in December 2023

  • Reviewed: 14 August 2023

    2.0
    Don’t bother staying here, totally over priced, better to go to Arenal Waterfall Lodge, 5 minutes drive up the road, sam
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    The host said she could get us a discount on activities but the price she quoted was about 20 US more per person, than if you booked directly, obviously trying to earn a bit extra on the side, we booked directly ourselves and saved ourselves about 80 US dollars. There was no hot water in the shower, host did send someone out but problem was not resolved, no apology or acknowledgment from host, I believe hot water didn’t work in the first place!!!

    There wasn’t much to like, the decor was horrible, mis matched, bedding smelt as if it wasn’t washed. Wallpaper was peeling, bedrooms were small and felt like you were in a backpackers hostel, photos are misleading, the pool was tiny.

    Stayed in August 2023

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

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