Avenida 6 calle 38 Del parqueo de yamuni 125 metros al norte, 10101 San José, Costa Rica
#94 of 114 hotels in San José
Guests' ChoiceBased on 44 hotel reviews
7.6Cleanliness
8.2
Comfort
8.0
Location
8.8
Facilities
7.7
Staff
8.5
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 February 2024
Nina
AustriaLooked a bit sterile.
Nice staff, rooms with everything needed. Good breakfast.
Stayed in January 2024
Reviewed: 15 November 2023
Adriana
NetherlandsNothing
The staff and the location. They also have a great breakfast!
Stayed in November 2023
Reviewed: 24 October 2023
Matthew
United StatesVery little. I think it was a great value for the price. Quiet clean safe
Clean. Laboratory clean. White. Powerful fan and AC.
Stayed in October 2023
Reviewed: 10 October 2023
Milos
United KingdomPerfect location, great hosts, delicious breakfast, I would definitely stay there again! Many thanks!
Stayed in September 2023
Reviewed: 15 September 2023
Barbara
Costa RicaVery bold, like a hospital. Construction not yet finished. Mediocre breakfast.
Clean, quiet, safe. Helpful staff.
Stayed in September 2023
Reviewed: 10 June 2023
Smiling
Costa RicaNo English spoken at all but translator helped. There was no air-conditioning but the add said there was. Didn't matter the room was very cool. Good ventilation.
Very clean, nice staff. Good breakfast. Accepted a check in right at midnight.
Stayed in June 2023
Reviewed: 18 May 2023
Jester
United Statesi would have preferred if the room came with a mini fridge and and a microwave as we often had to throw things away due to having no way to store our food. Additionally, upon closer inspection, it would seem that the place is still being built or is nearing its completion as there is no elevator for disabled individual and a few places in the roof was not completed. The bathrooms are a bit small for most people and it should have been glass instead
The stay was spectacular as the owner of the building was very accommodating and the food was delicious. Furthermore the staff provided recommendations for tours and activities. Finally, Sabanna Inn great room service and provided water ice should you want a alchalolic beverage, whilst also being very amicable when it came to guests.
Stayed in May 2023
Reviewed: 30 March 2023
Claire
United StatesVery thin curtains on the windows, so rooms got very hot and bright in the morning.
Very cheap, friendly staff, flexible times, centrally located for the city center and La Sabana.
Stayed in March 2023
Reviewed: 28 February 2023
Bergen
CanadaThe walls are thin and the mirror wasn't hanging.
Clean and good value.
Stayed in February 2023
Reviewed: 28 February 2023
Iulia
RomaniaStuff did not speak english, but was very friendly and we managed with a bit of Spanish and google translate. For any transportation question has only one answer: taxis, as they don`t know how to direct you to busses.
Very new, clean, good location, close to the Sabana bus station from Airport. Friendly stuff, the beds were better than what reviews stated.
Stayed in February 2023
Reviewed: 24 May 2024
Janildo
United StatesNo elevator, no air conditioning
Stayed in May 2024
Reviewed: 9 May 2024
David
Costa Rica1. The nightlamps for the bed worked very good but their decoration was broken. 2. The fan sounded like it was in need of maintenance to ensure it works safely. 3. The shower hose needs to be properly secured with a metal gauze, clamp, or a cable tie. Normal showerhead pressure ejects it and can spill a lot of water in seconds. Nothing that cannot be fixed fast and easy though :D!
1. The location is very accessible by walking or taxi during the day because of the short distance from Paseo Colón's bus stop, during the night I recommend using taxi to get there. 2. Very functional place if you have late activities within the city and prefer to stay for the night. 3. The staff was very welcoming and happy to help, also, there's always someone present during the early morning hours to receive you. 4. Services like AC and Internet worked perfectly.
Stayed in April 2024
Reviewed: 7 May 2024
Kappelhof
NetherlandsIf arriving late there are no optioneel for parking. They arranged parking at neighbours for too high price.
Just around downtown san jose. Basic but clean hotel. Personel did not speak english, but tried her best and was friendly. Breakfast was like the hotel: basic but fine.
Stayed in April 2024
Reviewed: 20 February 2024
Karl
ChileSmall beds, no water for 3 nights, no wifi one night, staff don't turn up on time.
Stayed in February 2024
Reviewed: 13 February 2024
Stephanie
JapanWorst nightmare. We booked because they advertised 24 h check in. When we learned we will arrived later than midnight we sent a message. They never answered. We arrived to the hotel and the rude staff there said we don’t have space. We never got a message or were informed. Worst experience. Avoid if you can.
Nothing.
Stayed in February 2024
Reviewed: 17 December 2023
Dalton
AustraliaSo unprofessional. I booked this hotel 3 weeks or more in advance, then to arrive and then tell us we couldn't stay and was full. They then moved us to another hotel not as nice and had to pay more. The staff looked at us as of we hadn't made a booking
Stayed in December 2023
Reviewed: 8 November 2023
Imtiaz
United StatesThere is no elevator, had to walk to 3rd floor with bad knees. No fridge, tea or coffee, iron, in the room. No microwave in the hotel kitchen. I found nicer hotels in Central for the same price while could have saved me money on uber.
Breakfast was average, no tea only coffee
Stayed in October 2023
Reviewed: 25 July 2023
Milton
NicaraguaFlexibility to change my initially allocated room, availability of laundry services, privacy.
Location is good regarding transport and businesss around to satisfy most needs. However, it does not feel very safe.around.
Stayed in July 2023
Reviewed: 21 July 2023
Sam
United StatesI read the poor reviews and am of the opinion that for all things considered starting with price; the critical reviewers are too english/cheap for the Hilton Hotel down the street and around the corner.
Stayed in July 2023
Reviewed: 14 July 2023
Sam
United StatesParking
Walking distance to all necessities
Stayed in July 2023
Reviewed: 1 July 2023
Samara
ColombiaTodo bien
Stayed in July 2023
Reviewed: 25 April 2023
Georgia
United KingdomThe bed was so uncomfortable, the mattress was so hard we couldn’t sleep
Clean, big room, breakfast, location
Stayed in April 2023
Reviewed: 26 February 2023
Alejandro
Costa Ricanever
all
Stayed in February 2023
Reviewed: 15 March 2024
Melissa
United StatesThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content