Calle 20 con av 7A Esquina, Barrio México, San José provincia San José De diagonal a infoocop, 10104 San José, Costa Rica
#114 of 121 hotels in San José
Guests' ChoiceBased on 179 hotel reviews
6.9Cleanliness
7.2
Comfort
6.9
Location
7.5
Facilities
7.1
Staff
8.0
Value for money
7.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 September 2022
Gregory
Israeleverything else, the mattress was especially poor
close to buses
Stayed in September 2022
Reviewed: 5 September 2022
Paul
Costa RicaApplication I was only charged like 14,000 but they charged me 18,000 at the hotel and the room was not good at all it smelled very bad didn't seem to be too clean.
Stayed in September 2022
Reviewed: 11 July 2022
Timothy
United KingdomAlthough very cheap it is very basic, even more basic than it should be for the price. Very loud, on a main road with windows that don’t stop any of the noise. Bed extremely uncomfortable.
Location, easy to get to from the airport.
Stayed in June 2022
Reviewed: 27 June 2022
Lauren
United Kingdomwe had already payed before on booking.com and after a 14 hour flight we arrived at the hotel and they asked us to pay again
Stayed in June 2022
Reviewed: 9 June 2022
Matthew
United Kingdombuilding shakes when large trucks pass by
comfy, nice staff. hot showers
Stayed in June 2022
Reviewed: 8 May 2022
Elizabeth
United StatesN/a
Clean and quiet
Stayed in May 2022
Reviewed: 2 May 2022
Eva
SloveniaNo hot shower!!
Close to the bus station...as we needed only an overnight stay...
Stayed in May 2022
Reviewed: 18 April 2022
Hardy
Costa Ricathe location, hardest to find it
was good
Stayed in February 2022
Reviewed: 10 April 2022
Aris
Puerto RicoThe flor was dirty, one soap for 2 people, crammed space, nothing like the photo, too much road noise, unpolite service, the reservation was for 20 doblarse they charged me 25000 colones which is more than twice the reservation value.
Hot water
Stayed in April 2022
Reviewed: 28 March 2022
Jonathan
United StatesConvenient location. Check in was easy and staff was nice.
Stayed in March 2022
Reviewed: 21 March 2022
José
NicaraguaNoisy hallway, lack of fresh air.
Located near the downtown area
Stayed in March 2022
Reviewed: 12 March 2022
Carolin
GermanyIt‘s a sketchy Place. There was Police just a few rooms away and we didn‘t warnt to know why they were there… There was an extremely bad smell in our bathroom :( And we found hair in our bed which didn‘t belong to us.
The Location is rather central and the price was rather low. Plus an own bathroom and a shower with warm water.
Stayed in March 2022
Reviewed: 11 March 2022
Gina
NorwaySmells like chlorine everywhere. The rooms bathroom had mold in the shower. Don’t eat at the restaurant next door
Located close to bus station but seems like a shady neighbourhood. The staff were super nice and helping but only speaks Spanish
Stayed in March 2022
Reviewed: 17 February 2022
Mark
United KingdomThe "hotel" is a brothel, we stayed for three nights got no sleep due to the constant stream of customers & associated noise. I have complained to booking.com this venue should not be advertised with them, it is located in the worst barrio of San Jose, we also had huge cockroaches in the room. Mattresses are wrapped in plastic, constant pile of dirty linen in reception linked to the hourly room occupancies.
Nothing
Stayed in February 2022
Reviewed: 13 February 2022
Natasha
NicaraguaThe rooms were tiny, and it surrounding noise was extremely loud. Traffic, voices, street. The bathroom sink was clogged with hair and the water was cold. The bathroom had a damp musty smell. The bed was uncomfortable and the room was cold with a noisy fan. I only stayed one night and head a terrible sleep.
The staff were very helpful and friendly. The initial hotel decor and design and cleanliness was good. The price was good.
Stayed in February 2022
Reviewed: 2 February 2022
Richard
CanadaThe bed was Uncomfortable. The fitted sheet would not stay fitted. Had to keep refitting the sheet through the night. It is very loud there don't forget your earplugs sound proofing is not good. All hallway activity and voices were heard clearly in your room and also noises from other rooms. If every room has a very clear uncovered window above the door and everybody walks down the hallway the lights come on and your room lights room lights room lights room Lights right up almost as though someone had turned the lights on. They should at least do something about putting a cover over those clear glass windows above the doors.
I did like the value and the location was very good for our requirements
Stayed in January 2022
Reviewed: 30 January 2022
Marie-michele
GermanyThe beds were not comfortable. Plus, it looked as though the sheets had not been washed. It was quite dirty. As we were trying to sleep, there were loud voices for about 3 hours, people going up and down the stairs being very loud, sometimes screaming right in front of our door.
The only good thing was the location: very close from the bus station.
Stayed in January 2022
Reviewed: 20 January 2022
James
United Kingdomnoise of traffic. location
clean and inexpensive
Stayed in January 2022
Reviewed: 2 January 2022
Apiravani
United Kingdomblankets could have been better
Value for money and decent location. The pillows weren’t the best but for the price you can’t really complain!
Stayed in January 2022
Reviewed: 31 December 2021
Lauri
Germanybarrio Mexico is a hard place … the room was very small. window to the aisle …
wifi worked very well. staff was alright. location near to the bus stops.
Stayed in December 2021
Reviewed: 28 December 2021
Carl
United Kingdomvery thin room walls. dirty sheets, terribly smelly drains in the bathroom. And they appear to book rooms by the hour to the local working girls. We heard a number of ‘activities’ going on as the room walls were so thin
great appearance from the outside and close to our bus station
Stayed in December 2021
Reviewed: 28 December 2021
Karolina
SwitzerlandNot clean, loud
Located close to the bus terminal
Stayed in December 2021
Reviewed: 19 December 2021
Victor
United StatesGreat price, it's a basic room but great value for cheap price.
Stayed in December 2021
Reviewed: 14 December 2021
Zoharit
Israelthe stuff was so nice and helpful! great shower and clean.
Stayed in December 2021
Reviewed: 14 November 2021
Kayabell777
United StatesThis review has been hidden because it doesn't meet our guidelines.
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content