2 km East from Arenal Lake Dam Inside Mistico Park property, 21007 Fortuna, Costa Rica
#15 of 107 hotels in Fortuna
Guests' ChoiceBased on 254 hotel reviews
9.3Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 March 2023
Lydia
United Statesnothing
views are incredible. clean and modern. you need a rental car to stay here
Stayed in March 2023
Reviewed: 14 March 2023
Phillip
United Kingdomwe wanted more availability.
Luis and Francisco were lovely and friendly. The location is stunning and the views beautiful. the room was immaculate and the beds very comfortable. it’s amazing to have nature on your door step.
Stayed in March 2023
Reviewed: 10 March 2023
Romp
Costa Ricait would feel much nicer with better landscaping/gardens and a restaurant
rooms were comfortable and the views were special
Stayed in February 2023
Reviewed: 3 March 2023
Ruth
United KingdomCould do with a map explaining where to go for dinner/breakfast
Stunning views, great location
Stayed in February 2023
Reviewed: 27 February 2023
Hava
IsraelIf all the facilities were already finished
Stayed in January 2023
Reviewed: 10 February 2023
Benjamin
Spainnothing
Beautiful villas and sweet staff
Stayed in February 2023
Reviewed: 9 February 2023
Benjamin
SpainMaybe the drawings of the birds on the windows are not necessary
The outdoor, the villas, the natural and modern mixed style was beautiful. the view was spectacular. The shower also had a beautiful view.
Stayed in February 2023
Reviewed: 9 February 2023
Phil
United KingdomWe had a car so it didn’t bother us but one is definitely required. The property is basically located in Mistico park near the reception which is up a 2km hill. Being so close to Mistico was great for many of our excursions however.
Amazing hotel. The views are mind blowing. The bathrooms are spectacular with a full glass wall overlooking the jungle. there are mesh windows above the glass windows allowing the sounds of the forest in, whilst keeping the critters of the forest out. The staff were great. Each day the rooms were cleaned and each day a different animal was made from the towels, a touch my girlfriend enjoyed. At night we fell asleep looking out of the enormous window, spotting fire flies. I’d definitely stay here again.
Stayed in February 2023
Reviewed: 8 February 2023
Marina
Australialocation and view
Stayed in January 2023
Reviewed: 25 January 2023
Corina
United StatesThe location allows for stunning views and an immersive jungle experience. The staff was so kind and the rooms were clean and comfortable. I didn’t want to leave.
Stayed in January 2023
Reviewed: 18 January 2023
Stephen
CanadaThe only downside is that there isn’t much area to walk around the property.
The villa was completely private and away from all the other resorts. We got the best sleeps.
Stayed in January 2023
Reviewed: 16 January 2023
Natali
GreeceThat view 🪟
Stayed in January 2023
Reviewed: 15 December 2022
Helmke
United Statesit’s gorgeous. beautiful villa and the grounds are great for walking.
Stayed in December 2022
Reviewed: 4 December 2022
Peter
HungaryPerfect location in the middle of the forest with beautiful Arenal Vulcano view feom the room, from the bed.
Stayed in December 2022
Reviewed: 2 December 2022
Yuli
IsraelThis place was MAGIC!!!
Stayed in December 2022
Reviewed: 6 October 2022
Suzanna
United StatesIt was all a great experience, but it was a little tricky to find coming off the main roads. Since they don't have a restaurant onsite, you have to go across the street for a decent breakfast and to the hotel down the road for a good dinner, but if you are willing to venture you can go elsewhere.
The whole stay was fabulous! Helpful staff, clean rooms with the BEST views, and we felt safe the whole time we were there. It's perfect if you plan on exploring the rainforest or if you are only staying one or two nights.
Stayed in September 2022
Reviewed: 25 September 2022
Julie
United Kingdomno communal areas - location requires a car to get to restaurants etc in the evening
villa and view
Stayed in August 2022
Reviewed: 8 September 2022
Ligia
NetherlandsLoved the location, at the border of the rainforest, waking up with animal sounds. Rooms had all facilities needed, comfortable bed and loved the balcony & view. A good place to unwind.
Stayed in September 2022
Reviewed: 31 August 2022
Stephanie
United Statesproperty was beautiful. the service was excellent.
Stayed in August 2022
Reviewed: 20 August 2022
Montague
United KingdomThe fridge in our room didn't really work.
The cabins at Sangregado were incredible, with a view straight out over Arenal. You're right beside Mistico hanging bridges, so we were able to enter the park at 6am and explore it before it got busy. There isn't a restaurant/bar on-site, so you use one in a local resort. We walked there and it was fairly incredible to be surrounded by so many glow bugs. They offer a shuttle if you don't want to stumble around in the dark.
Stayed in August 2022
Reviewed: 16 August 2022
Harold
United StatesThe mountain was covered with clouds. Ha, that was the worst part. Everything else was stellar.
Larry was super helpful. We were late to our arrival but he reached out and provided a phone number if we had any questions. He was friendly and able to use my name during our daily interactions. The view and wildlife were amazing.
Stayed in August 2022
Reviewed: 10 August 2022
Julie
United Kingdomthere were no amenities in the evening that were within walking distance - without a car you had to rely on deliveries from nearby restaurants - it would have been nice if there was a bar onsite or a small shop
beautiful lodges, amazing setting, fantastic staff breakfast at the mystic restaurant across the road (hanging bridges) was lovely (not open in the evening) nothing was too much trouble for the staff at the lodge saw lots of gorgeous animals in there natural habitat from the balcony
Stayed in August 2022
Reviewed: 8 August 2022
Mounir
United Arab EmiratesAll great
Love the terrace We say bird, and animals at night and early morning Room, kitchen and living room were perfect.
Stayed in August 2022
Reviewed: 4 August 2022
Artur
United StatesNothing really.
It is a great location, facing Arenal volcano, which you can see in the morning if weather permits. Lot of privacy and fantastic service. Breakfast buffet included in Blue Hibiscus restaurant down the hill.
Stayed in July 2022
Reviewed: 28 July 2022
Erin
United StatesOur stay at Sangregado Lodge was exceptional. The room was clean and very comfortable. The view: phenomenal. We loved the location as well, as we felt removed from much of the tourism, in our own little private sanctuary.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content